Sat.Apr 11, 2020 - Fri.Apr 17, 2020

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Leading During a Pandemic: A “Right Now” Mindset

Associations Now

It can be tempting to dive into big strategic discussions in the midst of the coronavirus crisis. But don’t lose sight of what your stakeholders need in the moment. “Meet your members where they are” is a common phrase in the association community. When I spoke with Beth Brooks, CAE, last week, she embodied a newfound need to take that phrase literally.

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How Associations Are Using Community to Support Their Members During COVID-19

Higher Logic

Over the past month, as our customers shared ideas about responding to COVID-19 in our users community, HUG, we noticed some simple but impactful ways associations are using their communities to support their members and their industries. And it makes sense: In a time when we’re all craving connection, what’s more perfect than a community dedicated to your success and your industry?

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5 signs your large organization has outgrown its AMS

Aptify

Over time, your large association grows and evolves, and your processes get more complex. You need association management software (AMS) that can keep up. At some point, your AMS might even be holding you back. So how do you know when your association has outgrown its AMS? Here are five signs that it’s time to move on to a new solution: 1 – Your IT team is overloaded.

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How the COVID-19 Crisis Is Accelerating the Shift to Online Member Engagement

Associations Now

Associations that focus on changing up traditional member engagement are more likely to succeed during—and after—the turbulence caused by the COVID-19 pandemic, according to a recent report. By now we all know everything has changed—in a big way—because of the COVID-19 pandemic. Now it’s time to figure out how to best navigate these waters to come out more successfully on the other side.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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How Your Association Can Come Out Ahead by Hosting Virtual Events

Membersuite

Right now it may feel like putting your events on hold is best since virtual events feel like unknown territory. However, there are many advantages to virtual events that can help associations come out ahead. Here are some benefits of virtual events.

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Why One Association Didn’t Let COVID-19 Stop Its Rebrand

Associations Now

After spending a year working with stakeholders to redesign its image, the American Lung Association decided not to scrap its rebrand when the pandemic hit. Instead, it quietly launched the new look while fielding questions about the disease attacking lungs. One of the messages the American Lung Association (ALA) hoped to convey when it rebranded to a new blue color scheme late last month was the optimism of its community.

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COVID-19 Funding for Nonprofits: What You Need To Know

Wild Apricot

We've compiled a list of all the US and Canadian government funding available to nonprofits to help mitigate the impact of COVID-19 crisis.

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How the Events Industry Is Coming Together Amid COVID-19

Associations Now

Despite the large economic hit the meetings sector is dealing with due to coronavirus, industry professionals, venues, and organizations have still found ways to support one another and their communities. I don’t know about you, but some days it can be overwhelming to read about COVID-19 and the impact it is having on people and industries around the world.

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Crisis Renewal Letter Template for Associations

GrowthZone

Tactfully managing association renewals in crisis situations is challenging. It’s important for association members to feel valued and critical for associations to reinforce their value. To help associations navigate membership renewals in times of crisis, the second of two templates for member renewal letters is below: “For the strength of the pack is the wolf and the strength of the wolf is the pack.” – Rudyard Kipling.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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For Presenters: A Virtual Event Checklist

Blue Sky eLearn

Whether your presenters are experienced in presenting to a virtual audience or not, it’s never a bad idea to have a checklist for them to run through. Even if some of these items seem obvious, you never know what someone may forget to do before it’s time for them to present! Reboot your computer a few hours before the webinar to avoid any automated updates that could launch during the virtual event.

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How to Host a Successful Virtual Fundraiser for Your Nonprofit

Wild Apricot

Hosting a virtual fundraiser is a great option when in-person events aren't feasible. Here's everything you need know about organizing a successful event online.

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Lessons from NIGP: How to Quickly Convert In-Person Courses to Online Courses

WBT Systems

Lessons from NIGP: How to Quickly Convert In-Person Courses to Online Courses. Read more about Lessons from NIGP: How to Quickly Convert In-Person Courses to Online Courses.

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Association Brain Food Weekly: 4.17.20

Reid All About it

The weekly list of free educational events and resources for the association community… Crisis overwhelm. If you’re feeling stuck in the COVID-19 cave of despair and overwhelm, Tobin Conley, CAE, at DelCor Technology Solutions suggests you listen to the wisdom of a Disney princess (yes, you read that correctly). Trust me when I say this post is well worth reading and just might give you some street cred with all the little princesses in your life—as well as great advice to share with your

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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12 tips for interviewing a job candidate you can’t meet in person

Association Success

As COVID-19 continues to stun the world, many organizations have had no choice but to leave behind the comfort of their offices and adapt to the reality of working from home. Even though many of us are mandated to stay home, most organizations cannot afford to indefinitely pause their business. . As the show must go on, so must the acquisition of new help.

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Can’t Run Your Event as Planned? Here's How to Manage it in Wild Apricot

Wild Apricot

There are many ways to go when it comes to updating your event. Having to choose your best option can certainly be overwhelming. This blog will help you choose your best option and explain how to update your event in Wild Apricot.

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Association Membership Renewal Letter Template

GrowthZone

Member renewals in the time of COVID – it’s a challenge universal to associations everywhere. To help associations tactfully encourage renewals, we’re including the first of two, member renewal letter templates for your use: Dear [MEMBER NAME], The [ASSOCIATION NAME] recognizes and understands the challenges facing our members, and we are working tirelessly on your behalf.

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COVID-19’s Cloud Computing Wake-Up Call

Associations Now

For associations that didn’t already manage their data resources on the cloud, the sudden move to take everyone remote highlights how the old server room paradigm doesn’t make much sense anymore. As executives throughout the corporate and noncorporate worlds were faced with tough questions about how to handle COVID-19, one has to wonder where tech infrastructure fit into the equation during those conversations.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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How will COVID-19 impact event insurance?

Association Success

Associations who recognize their bottom lines will take a huge hit from lost revenue they anticipated from their annual conference are rethinking their positions on event cancellation insurance. Not to be confused with force majeure clauses in hotel or event venue contracts, event cancellation insurance premiums are based on projected expenses, revenue, location, and dates of meeting and appropriate coverage is paid out accordingly.

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Navigating New Stimulus Laws: Part 2 – Expanded Paid Leave Requirements

Association Adviser

The recently passed series of economic relief laws include several new requirements related to workers that will impact associations and their member organizations. Understanding expanded paid leave laws is essential for employers that will need to make sure they’re meeting new federal guidelines meant to protect those fighting the new coronavirus. New Paid Leave Laws […].

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Renegotiating Live Event Agreements When All Parties Are Innocent Victims

Velvet Chainsaw

This is the third in a series of blogs posts, written collaboratively by our team, which uncover lessons learned in advising dozens of our clients on their events in the time of COVID-19. Although each situation has its own unique issues, we hope you find nuggets to help you with your disruption response and planning. The U.S. hotel industry is projected to report a 51-percent decline in revenue per available room (RevPAR) in 2020, according to a special forecast revision from STR and Tourism

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How Events Are Leveraging Creativity As They Go Virtual

Associations Now

From creating virtual tradeshows to turning a three-day event into a multi-week offering, event planners are getting experimental as they go virtual. The current time requires more than a little improvisation just to keep things moving. And sometimes, that improvisation can turn out to be something of a creative shot in the arm. In the case of their events, organizations have been willing to try lots of new things in an experimental form to help ensure that their members can benefit, even if it’

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How to Get Through the COVID-19 Pandemic: Do the Next Right Thing

Delcor

Like many of you now forced to work from home—especially those of you with children in tow—I find myself occasionally working while animated movies play in the background. Under such circumstances, you cannot help but take in a little bit of the action from afar, which is how I found a lesson I’d like to share from a central theme of the movie Frozen 2.

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Navigating New Stimulus Laws: Part 1 – Financial Relief Options

Association Adviser

Congress recently passed one of the most sweeping economic relief packages in its history, yet most associations are left wondering where the third sector falls within the new laws. Following recent legislative developments can be an exhausting task for associations, as they are also currently balancing and managing this crisis for their memberships and larger […].

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Continue collections: HOAs must keep up with assessments even during a crisis

Ungrated

Contributed by Maureen Radon, CMCA. Facilities and finances probably weren’t top of mind for many community association residents before the COVID-19 outbreak. Now, as residents spend more time at home and household income possibly decreases, association expenses have come into focus. Are costs going down because the pool is off limits? Is the association saving money since the clubhouse is closed and kids can’t play in the playground?

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What Twitch Streamers Can Teach You About Hosting Virtual Events

Associations Now

The gamer-oriented video-streaming network is having a moment in the midst of the COVID-19 crisis, and its engaging users are a huge part of the reason why. It’s a strategy you could use for putting on your own virtual events. The idea of putting on a virtual event at scale might seem very scary for an association that hasn’t done so before. Fortunately, there are lots of examples of people who have, and many of them are to be found on Twitch, the Amazon-owned video-streaming service that has ga

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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How to hold a strategic planning session virtually

Association Success

Replacing that one- or two-day in-person strategy session with a virtual process may seem far fetched. But it is possible. And, not just possible, but practical. . With modern technology and a good facilitation plan, you can still bring people together to think strategically and co-create for the future. In fact, in this uncertain environment, strategy is more important than ever, and exploring different scenarios is increasingly critical to respond to and get ahead of change. .

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Podcast: How to Welcome New Members to Your Association Home

Association Adviser

We talk with Amanda Kaiser of Smooth the Path about helping association members feel like they belong, based on results from the New Member Engagement Study. The post Podcast: How to Welcome New Members to Your Association Home appeared first on Association Adviser.

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Inappropriate Reactions for Associations

Smooth The Path

Stress compounds, and everyone is stressed right now. We fear for our health. We are struggling with the balancing act of work and childcare and teaching. We worry about our finances. And there is more: layoffs, shortages, canceled plans, delayed milestones, and missed celebrations. Plus, life goes on. On top of all this new turmoil, the usual poop still hits the fan.