Sat.Mar 06, 2021 - Fri.Mar 12, 2021

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Why You Need a Membership Agreement and How to Create One (+Template)

Wild Apricot

If you run a membership site or a membership organization, it may be a good idea to create a membership agreement for your members. Are you legally required to have your members sign a membership agreement? No. But having some sort of contract in place.

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A New Approach to Volunteer Training

Mariner Management

As National Volunteer Week approaches (April 18-24), let’s take some time to re-evaluate our volunteer training programs. We know that a comprehensive volunteer and chapter leadership development program consisting of multi-channel, asynchronous, and live delivery (virtual or face-to-face) training and resources is key to success. We also have come to realize that volunteers learn better when they have more control over what they are learning and when that learning takes place.

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How to choose your next association management software

Aptify

There are dozens of association management software (AMS) systems on the market today. How do you choose the one that’s right for your organization? Let’s break it down into three key areas: Which AMS capabilities are right for your organization. Selecting the right AMS vendor for your organization. AMS pricing considerations. Which AMS capabilities are right for your organization.

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Jootsing: An Unorthodox Approach to Association Innovation

WBT Systems

Jootsing: An Unorthodox Approach to Association Innovation. Read more about Jootsing: An Unorthodox Approach to Association Innovation.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Association Brain Food Weekly: 3.12.21

Reid All About it

The weekly list of free educational events and resources for the association community…. Association technology and analytics. I just read a new paper— The New Association Tech Ecosystem: Powering Member Experiences with Integration and Specialization —from Chris Gloede and Karen Power of Ricochet Advice and I suggest you do too, especially if you have technology or analytics decisions on the horizon.

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16 of Our Favorite Examples of Storytelling in Marketing

Higher Logic

The post 16 of Our Favorite Examples of Storytelling in Marketing appeared first on Higher Logic. Have you ever seen a commercial that made you cry? What is it about certain commercials that tugs on our heartstrings? The secret lies in telling a great story, which is the foundation of great. The post 16 of Our Favorite Examples of Storytelling in Marketing appeared first on Higher Logic.

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Virtual Events - Beyond the Platforms

Aaron Wolowiec

Virtual event platforms seem to be everywhere, yet there still is no one-size-fits-all solution. And we can't expect there to be. Every event is unique and has its own needs, whether it's in-person, hybrid or virtual. So as event planners, we cannot assume one platform will check all of our boxes. There are, though, MANY add-on virtual pieces we can snag to create a unique event - most of these will work with most platforms.

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If You Aren’t Getting Onboarding Right, Nothing Else Matters

GrowthZone

by Frank Kenny. In any member-based organization, successful member onboarding is perhaps the single most important activity. It’s more important than marketing and more important than sales. Why? A poorly onboarded member is: more likely to drop. less likely to invest in non-dues revenue products. less likely to refer others to your organization. If you are looking to improve the health of your organization, start with your member onboarding process.

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The Largest Membership Growth Wave is Coming

Association Adviser

The next 10 years will see faster membership growth than any other time in associations' history. Prepare for industries' emerging shifts now. The post The Largest Membership Growth Wave is Coming appeared first on Association Adviser.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How ASCP Kicks Procrastination to the Curb with an Automated Renewal Campaign

Higher Logic

The post How ASCP Kicks Procrastination to the Curb with an Automated Renewal Campaign appeared first on Higher Logic. Struggling with late renewals and extended grace periods? Want to streamline the membership renewal process and save staff time? Find out how ASCP used automated email campaigns to do this. The post How ASCP Kicks Procrastination to the Curb with an Automated Renewal Campaign appeared first on Higher Logic.

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Gardian of the Month: Denise Evans

Aaron Wolowiec

Denise Evans, CEO for Consult Me, LLC is our Gardian of the Month.

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Creative, Unusual, and Engaging Ideas for Virtual Auctions

GrowthZone

This is part one of a series focused on virtual fundraising ideas for non-profits. It includes great ideas for non-profits like associations and chambers of commerce. The series explores everything from virtual event promotion to non-profit livestream technology options, from auction item photography tips to online bidding and pickup policies, and much more.

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16 Systems to Supercharge Your Member Digital Experience

Association Adviser

There’s more to explore in your association's tech ecosystem beyond an AMS. Make quick improvements to your member digital experience with these 16 systems. The post 16 Systems to Supercharge Your Member Digital Experience appeared first on Association Adviser.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Making Virtual Exhibiting and Sponsorship Worthwhile

Smooth The Path

Most of the member research I do is core member research, but I have had the chance to conduct a good body of exhibitor/sponsor member research over the years. There is a common thread in the research across many associations, and that is exhibitors are tired of feeling like “the wallet.” They know that the sometimes exorbitant fees they pay for exhibiting and sponsoring underwrite not only the event but oftentimes the other benefits members receive as well.

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The Salesforce Decision for Association Management

Forj

You’ve chosen Salesforce. Whether you go “packaged” or “native” depends on just how much customization your association requires. In the old days of software selection, the biggest decision was often whether companise were going to buy a packaged solution to deploy or build the application by hiring code talent. Those days are gone now.

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Photography Tips and Ideas for Non-Profit Online Auctions

GrowthZone

Welcome to part two of “Virtual Fundraising Event Ideas and Tips for Non-Profits” – the perfect resource series for associations and chambers of commerce. Virtual galas, events, online auctions, fundraisers, etc., have changed the way associations, chambers of commerce, and non-profits drive revenue. Member-based organizations and non-profits of every type and size now depend heavily on internet-based virtual fundraising.

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Creating a Winning Member Re-engagement Campaign

Nimble AMS

Lapsed members. Every association deals with the issue , but failure to renew doesn’t have to be the end of the story. There’s always an opportunity to re-engage lapsed members. Here’s how. How to re-engage lapsed association members. First, understand lapsed members. According to recent Community Brands research , most Members who fail to renew do so because of cost or a change in their lives, such as switching jobs, balancing family and professional priorities during the pandemic, or ret

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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The Association 4.0 Podcast Series—Build Skills to Succeed in the Digital Marketplace

.orgSource

Podcasts are the perfect learning tool for multitaskers. You can walk the dog, workout, or pick up a Starbucks and be educated and entertained at the same time. That’s why.orgSource,orgCommunity’s partner consultancy, is excited to launch the Association 4.0 series. If you’re already a podcast fan, you just scored some great new episodes. […].

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ASAE Demo Days

Forj

ASAE Demo Days. Web Courseworks is a learning technologies and consulting company. We help associations drive successful initiatives through managed services, virtual event solutions, CourseStage LMS, and advanced course developme nt. Web Courseworks is a learning technologies and consulting company. We help associations drive successful initiatives through managed services, virtual event solutions, CourseStage LMS, and advanced course developme nt.

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More Tips and Ideas for Non-Profit Virtual Auction Websites

GrowthZone

Welcome to part three of “Virtual Fundraising Event Ideas and Tips for Non-Profits” – a robust series about how to maximize online event revenue for associations and chambers of commerce. . In Part 2 , we explored auction photography techniques to ensure you are maximizing revenue potential. Specifically, setting, quality, lighting, and focus. .

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One year later: Looking back, looking forward at the COVID-19 pandemic

Ungrated

Our lives officially grounded to a halt on March 11, 2020. The World Health Organization declared COVID-19 a pandemic. Schools began closing, college and sports leagues suspended seasons, and many of us began working from home. One year later, the numbers are staggering. Nearly 530,000 Americans have died, more than 29 million cases have been recorded in the U.S., roughly 22 million have lost their jobs, and we’re not free from the virus yet.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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You Aren’t Firing Your AMC. You’re Finding the Appropriate Partner for Your Association

SBI

When your board selects a new association management company (AMC), it isn’t like firing an employee. It is like firing several employees, all at once. Or at least it can feel that way. Strong bonds can develop between a board of directors, committees, and the AMC staff of an association. No board likes to deliver the bad news to an AMC owner that they are going to look at management alternatives—but often a board’s decision to seek a new management partner will not be a surprise to an AMC.

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Why Your Donation Payment Process Reflects Your Brand

Achieve

Transparency is the leading value millennial donors look for when seeking a nonprofit to support. It’s the reason why people decide to contribute their money to organizations. Millennial donors. want to know where their money is going, what cause they’re contributing to, and how their actions make an impact. . As an organization, you must reflect the value of transparency in every decision you make.

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Beat the Burnout: 3 Tips For Staying Motivated One Year Into Virtual Work

Eplys

It’s March again, which means it’s officially been one year since COVID arose and changed life as we knew it. That’s right, it’s been twelve whole months of social distancing and staying home — twelve months! We’ll be the first to say this past year has felt like a blur. Living in a constant state of uncertainty is tiring, and it’s more than ok to admit that it was (and still is) a lot to handle at times!

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How Microsoft Solutions Can Fast-track Your Digital Transformation

Protech

By Liz Palm – Marketing Director . Over the past year, many associations have come to grips with a critical issue: they need better technology solutions to keep pace with member expectations in a virtual environment. Old technology tools aren’t able to keep up. In fact, disconnected software solutions may be making it harder to serve your members effectively. .

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Outsourcing IT to a Managed Services Provider (MSP)

Delcor

How is your organization dealing with the rapid pace of technological change? It’s not easy. Many associations and nonprofits can only manage to keep up by working with a Managed Services Provider (MSP). The MSP monitors and manages their IT infrastructure, hardware, software, and networks—leaving time for the organization’s IT team to focus on more strategic projects.

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Understanding Inexplicably Bad Decision-Making

Smooth The Path

When we see someone else make what seems to us to be an unwise, odd, or risky decision, it is likely not because the decision-maker is foolish, bizarre, or has an Evel Knievel-level-threshold-for-danger-tolerance. Likely they made that particular decision because their goals are different than ours. Related: What to do when everyone is right. Evolving association, evolving skills.

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3 Features to Look for in an Online Community Platform as an Association

Breezio

For associations, there is a general need to enhance member experience through an online platform and raise non-dues revenues. Many online communities recognize these needs and look for different ways to accommodate them. Not all online communities are the same, so we narrowed down the top three features we think benefit associations the most.

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