Higher Logic
MARCH 1, 2021
The post 7 Do’s and Don’ts of Online Community Moderation appeared first on Higher Logic. Moderating your online community is a big part of online community building – and with these best practices to guide your planning and preparation, you can master the skill. The post 7 Do’s and Don’ts of Online Community Moderation appeared first on Higher Logic.
Association Adviser
MARCH 1, 2021
Ensure your association has some real estate within the most popular platforms by improving your social media job board marketing. Here's how. The post How to Market Your Association Job Board on Social Media appeared first on Association Adviser.
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HighRoad Solution
MARCH 4, 2021
From personalized Netflix recommendations to suggested Spotify playlists, users have come to expect a certain amount of customization when it comes to services and subscriptions. Association audiences are no exception. Organizations spend a great deal of time making assumptions about their members' interests. And there are a number of tools out there to support the collection of behavioral data so that associations can get better and better at getting to know their members.
Wild Apricot
MARCH 3, 2021
This is a guest post by Ephraim Gopin, the founder of 1832 Communications. “The thank you is the single most important piece of communication that your donors get. They have a higher recall of it than the appeal that generated the gift.
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Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.
Reid All About it
MARCH 5, 2021
The weekly list of free educational events and resources for the association community…. Membership campaigns. Jason Cohen , senior manager, member services at ISPOR – The Professional Society for Health Economics and Outcomes Research, invites your participation in a survey on membership campaign practices. After collecting and synthesizing the data, he’ll share a report summarizing the ideas submitted.
Association Universe brings together the best content for association members and organizers from the widest variety of industry thought leaders.
Aaron Wolowiec
MARCH 5, 2021
As 2020 was wrapping up, and association executives had seen their fair share of virtual event platforms, the Michigan Society of Association Executives wanted to go back to basics for their January operations conference. They recognized that many of their association members were struggling to balance the expense of virtual event platforms with the income from virtual event registrations.
Wild Apricot
MARCH 1, 2021
Could your organization get a message to all your members within 48 hours? One small association thought so, until last week when an unexpected event revealed a major flaw in how the group was communicating with its members. This is a real-life example.
Spark Consulting
MARCH 3, 2021
About two weeks ago, DC’s mayor, Muriel Bowser, held a series of virtual budget engagement forums to share her draft budget for FY2022. The format her team chose was extremely clever. While waiting for the broadcast to start, participants were invited to answer a few questions about themselves (location, demographic information, ranking of key priorities), then each deputy mayor was given the floor for a short presentation on her department (health, education, housing, etc.).
.orgSource
MARCH 2, 2021
What does a technology investment have in common with a woolly mammoth? You guessed it: They are both a big, hairy deal. Whether you’re looking for a small, mid-sized, or major system, a lot is riding on that purchase. The stakes are more about success than money. The goal of any technology platform is to […]. The post How To Eat an Elephant—Byte-Size Advice for Making Your Next Big Technology Purchase appeared first on.orgSource.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d
Higher Logic
MARCH 4, 2021
The post 6 Steps for Sustaining Community Engagement Year-Round appeared first on Higher Logic. As a community professional, you might be wondering how you can sustain high engagement after a spike (caused by something like, say, COVID-19). How can you support long-term engagement? We’ll look at processes you can. The post 6 Steps for Sustaining Community Engagement Year-Round appeared first on Higher Logic.
Association Adviser
MARCH 2, 2021
Members join your association for the mission, but buy your value. Or do they buy your mission and stick around for the value? The post Podcast: Come for the Mission, Stay for the Membership Value appeared first on Association Adviser.
Smooth The Path
MARCH 2, 2021
This morning I logged on to Google Analytics, and at first glance, it looked like a quarter of the people who usually read my blog read it last month. For a micro-second, I assumed the worst, that I had published a whole month of duds (turns out Analytics was showing me the week view, not the month view). Normally I’m not primed for negativity, but perhaps I jumped to the worst-case-scenario conclusion because I’ve had a rough couple of weeks.
Achurch
MARCH 3, 2021
Most employees new to remote work miss one major thing about their old office life: impromptu conversations with co-workers. Meanwhile, their managers worry about the impact of remote work on their team’s camaraderie and relationships with colleagues across the organization. A game night or team-building event isn’t always the solution. Just like in real life, it takes more than an occasional date to build a relationship.
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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.
AssociationChat
MARCH 3, 2021
The man who asks a question is a fool for a minute, the man who does not ask is a fool for life. – Confucius. What’s the first thing you typed into Google today? Was it a question? What kind of question was it? Questions are a phenomenal place to start if you ever want to get closer to understanding something – whatever that thing happens to be. And that’s what I’m thinking about today when it comes to business and how we can better show up for ourselves and the people we serve. .
Association Adviser
MARCH 5, 2021
As associations continue to hold virtual meetings, brush up on your video conference etiquette to get the most out of your virtual conferences and gatherings. The post 10 Video Conference Etiquette Tips You Should Know Before Your Next Virtual Meeting appeared first on Association Adviser.
Smooth The Path
MARCH 4, 2021
One of the nice things about publishing a blog and being a professional speaker is meeting other authors and professional speakers. Through those connections and conversations, I’ve realized that the weird little quirks that I thought were unique to me are actually shared by many. One weird little quirk is “ideating while writing.” I usually don’t know what I think about a topic until I write about that topic.
Eplys
MARCH 3, 2021
While it feels as if we should all be well-versed in virtual events by now, the reality is, if you were mostly hosting in-person events pre-COVID, switching to virtual can be a challenge. We'll be the first to say it: It's a big adjustment! A nd even though we’re one year into this doesn’t mean you’re a pro: many people are just now holding events virtually that they cancelled in-person last year.
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Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!
AssociationChat
MARCH 1, 2021
This week on Association Chat, we’ll be interviewing the creative CEO of Piccles, artist and entrepreneur Christopher Rockwell Bent! On Tuesday, March 2, at 2 pm ET, join us to explore the pathway to creating low-risk, interactive art with event participants. We’ll talk with Chris so we can get comfortable with adding creativity to our virtual events and find out what some innovative organizations have been doing with adding creativity to their hybrid and virtual events creating a sense of unity
Achieve
MARCH 1, 2021
Garnering support from volunteers can be tough. Your supporters are busy, and sometimes asking them to donate their time is a harder sell than asking them for monetary donations. The recent shift to. all-virtual events. has probably made catching their attention online even more difficult. . Getting enough volunteers can be tricky! You'll want to ensure you’re doing everything you can to maximize your odds of winning volunteers over.
Ungrated
MARCH 4, 2021
Virtual meetings were uncharted territory for many community associations before the COVID-19 pandemic forced boards and managers to conduct business remotely. Despite concerns over the privacy and security of online platforms and requiring legal guidance, some communities feel that meeting virtually provides several advantages. Online meetings have led to an increase in participation and resident engagement, particularly in associations with a large percentage of homeowners who don’t live
Protech
MARCH 1, 2021
By Joseph Ball – Business Development Manager . How’s 2021 going so far? For most associations, it’s like 2020—the extended version. Many of us are still working from home. Most of us are planning events that are virtual—or a hybrid , with both in-person and virtual offerings. And we still face the challenge of finding creative ways to engage members and foster community connections across a digital divide.
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Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.
AssociationChat
MARCH 1, 2021
I would walk past the entrance to The Buckle quickly. The Buckle sold expensive jeans that all the popular kids wore at school and I knew for sure I didn’t belong there. I imagined that all the store employees and customers inside could immediately detect that I was an outsider, that most of the time I didn’t even have enough money in my pocket to buy a cheap burrito in the food court. .
Forj
MARCH 2, 2021
There are plenty of reasons to consider Salesforce for your association management. Before you begin the journey, consider what the job entails. There are few digital tools in the world that enable companies to understand and connect with their customers better than Salesforce. Now associations have started to realize that the same software-as-a-service application can help them connect more effectively with their members and provide much of the same functionality as an association management sy
Nimble AMS
MARCH 3, 2021
A successful chapter program delivers valuable benefits for an association – including member engagement, member satisfaction, and overall member growth. But how do you set-up your chapters for success? Five ways you can set your chapters up for success through technology. Provide the tools to make chapter management easy. Chapter leaders are dedicated staff and volunteers, but not all of them are association professionals.
GrowthZone
FEBRUARY 28, 2021
GrowthZone AMS recently released its 2021 Association Industry Survey results. Respondents were asked to share words of wisdom or encouragement with their peers in the association industry. The responses were heartfelt and optimistic. We’ve included some of them below: We asked: “ Any words of wisdom you’d like to share with your colleagues or peers?
Speaker: Radhika Samant and Todd Wuestenberg
Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.
Mariner Management
MARCH 4, 2021
What’s the outlook for in-person chapter events in 2021 and how do we help chapter leaders decide whether to host an in-person, hybrid, or virtual event? For nearly a year, CRPs and chapter leaders have focused on virtual. As the vaccine rolls out across the country, the focus is shifting to when can we have in-person meetings (and indeed some have already had them).
Forj
MARCH 2, 2021
orgCommunity Solutions in Action. Web Courseworks is a learning technologies and consulting company. We help associations drive successful initiatives through managed services, virtual event solutions, CourseStage LMS, and advanced course developme nt. Request a Meeting. Solutions We Offer. Our value is in the partnership we provide and the consolatory advice that comes second nature to that partnership.
InternetAssociation
MARCH 2, 2021
Washington, DC – Internet Association President and CEO K. Dane Snowden released the following statement on the confirmation of Gina Raimondo as the Secretary of Commerce: “The internet industry congratulates Secretary of Commerce Raimondo on her confirmation. The internet industry supports her mission to spur job creation, empower innovative entrepreneurs, and help American workers and businesses compete globally.
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