Sat.Oct 19, 2019 - Fri.Oct 25, 2019

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Don’t get ghosted by your members

Nimble AMS

Here are five tips to keep your members happy and engaged so they don’t abruptly cut ties with your organization. In modern social lingo, ghosting isn’t about an unwelcome haunting by a sheet-draped apparition. It refers to when a person cuts off all communication with a friend or person they’re dating – with no warning. They ignore text messages and social media contact, and they may even avoid the person in public.

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Association Management Systems (AMS): 5 Software Strategies

Higher Logic

Your association provides your members with many different opportunities to develop as professionals and grow in their careers. But to do this effectively, you need to have a system in place for gathering, organizing, and accessing the member information that provides you with insight into their goals and preferences: an association management system, or an AMS.

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The Basics of LMS Project Management from Kickoff to Close

WBT Systems

The Basics of LMS Project Management from Kickoff to Close. Read more about The Basics of LMS Project Management from Kickoff to Close.

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Lessons for Meeting Pros from “The Great British Baking Show”

Associations Now

The amateur baking competition is known for its tasty creations and likeable personalities. But the TV show also has lessons that can be applied to meeting planning. “On your mark. Get set. Bake.”. Those are six words I look forward to hearing each week because they are said during one my favorite programs, The Great British Baking Show. If you’re unfamiliar, it’s a British TV program where amateur bakers compete against each other.

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Time for a Career Center Health Check

Association Adviser

If your online career center needs a little CPR (Career Platform Resuscitation) in user-friendliness and revenue potential, here four areas within which your association should start administering some TLC. The post Time for a Career Center Health Check appeared first on Association Adviser.

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Simple Ways to Revitalize a Member Onboarding Program

Associations Now

The earliest member interactions can lead to long-term member engagement. If your onboarding program needs a shot of energy, consider these small tweaks to make the welcome feel more personal and relevant. Too often associations have a “set it and forget it” mentality when it comes to member onboarding. Maybe you have an automated or drip email campaign or rely on a welcome packet full of information for members.

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Don’t let your small association suffer death by spreadsheets

YourMembership

Managing member data with spreadsheets might have worked when your association was just getting started. But now it will only slow you down. Here are five reasons to move on to a better member management solution. When your small association is getting started, spreadsheets might seem like the easiest way to manage member data. But. The post Don’t let your small association suffer death by spreadsheets appeared first on YourMembership.

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Driving Growth with Hybrid Events

Blue Sky eLearn

Whether it’s due to conflicting schedules, cost, or travel limitations, there are throngs of people who would love to engage with your brand at an event, but simply cannot attend. However, if show organizers and event marketers hope to expand their event and their brand to new audiences, they still need other ways to reach these people. What is a hybrid event?

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11 Powerful Online Directory Software Options You Can Try Today

Wild Apricot

Want to start an online directory? Launch your site today with one of these easy-to-use directory software options.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Association Brain Food Weekly: 10.25.19

Reid All About it

The weekly list of free educational events and resources for the association community… Jessica Klein at Fast Company reviews the latest research on freelancing. Did you know that 35% of the U.S. workforce is now freelancing? Only 45% of the freelancers participating in the study do “skilled services”—like programming, business consulting, marketing and, ahem, writing.

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What is Association Management Software (AMS), and Does My Association Need It?

Association Adviser

A primer on what association management software is, and the top reasons why associations should consider using an AMS platform. The post What is Association Management Software (AMS), and Does My Association Need It? appeared first on Association Adviser.

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How to Prevent Fraud at Your Association

Associations Now

The American Horse Council thought it had a trusted employee, but it really had a thief. A look at its story, as well as tips to stop fraud at your association. No association wants to believe employees might steal from them, but it happens. The American Horse Council learned this the hard way, when an employee secretly siphoned almost $650,000 from the group.

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The 3 Best Instagram Strategies For Nonprofits

Wild Apricot

If you’re struggling to get results, or simply starting from scratch, I’m going to show you the three best Instagram strategies for nonprofits I’ve seen get more likes and followers.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Please Give to Support My Ride

Jamie Notter

Many of you know that I am an avid cyclist. I've been riding for years, and some of you will remember that for about 10 years I would do an annual ride in the fall, which included a fundraising component, geared towards supporting wounded soldiers. This spring, I am doing a different ride, and for a different reason. Last fall, a good friend of mine was killed while cycling and another friend was badly injured, thanks to the bicycle accident attorney in fort lauderdale fl he was able to sue the

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Rejuvenate After the Conference

Smooth The Path

Throughout my career, I have been involved in conferences as an exhibitor, sponsor, attendee, volunteer, speaker, and host. No matter the role, conference days are long, but no other role is as demanding as being the conference host. In my association, we were often up at 5 AM and to bed at 1 AM for seven days straight. For big conferences, there are a few months build up with weeks before the meeting often being especially stressful — everyone on staff pitches in to help out with the conference

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Vending Machine Group’s New Plan: More Healthy Offerings

Associations Now

The National Automatic Merchandising Association is bringing together its members in an industry-wide effort to increase the share of healthy snacks in vending machines by 40 percent. The knock on vending machines, long story short, has always been that it’s hard to find anything healthy in them. But this week, the National Automatic Merchandising Association, which represents the vending industry, announced a new initiative to give consumers more healthy choices.

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How to Grow Your Nonprofit’s Instagram Following

Wild Apricot

If you're planning on starting a nonprofit Instagram and aren't sure where to begin, Lilach Bullock, social media expert, has you covered.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Bigger isn’t always better

Association Success

We are a small team at the Greater Kalamazoo Association of Realtors, currently comprised of five full-time employees and 4 remote, flexible or part-time employees. Despite our size, we serve about 1,200 members. As a team, we are doing a lot better at accepting that bigger or more isn’t always better; better is better. . We are customer service people at heart, so we know there is a capacity to what we can do without sacrificing the quality of our service.

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Meet Tammy Dalakis - Customer Success Manager at MemberSuite

Membersuite

Meet Tammy Dalakis, a huge Hokie fan that plays sand volleyball and loves spending time outdoors with her family and friends. Learn more about our Customer Success Manager (CSM) in this month's Employee Spotlight.

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How an Association Helped Put Craft Beer in the Smithsonian

Associations Now

The Brewers Association funded a wide-reaching initiative to bring the story of craft beer to the National Museum of American History. A new exhibit opens this week. If your association (along with the field it represents) has a lot of history, you might want to give a museum a call to help preserve it for posterity. Just ask the Brewers Association.

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Adding Snap, Crackle & Pop to Chapter Events

Mariner Management

Way too often we hear the lament “we can’t get anyone to our chapter events. Everyone’s too busy.” I’ll counter with, yes, people are busy, however event attendance is strong. ASAE’s 2017 Decision to Attend study confirms this. In fact, 43% of GEN Y Millennials reported they are attending more workshops, seminars, conventions and exhibitions.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Why your association needs an operating system

Association Success

When most of us hear the phrase “operating system,” what first comes to mind is likely something your phone did while you were sleeping. You woke up in the morning, sleepily reached a hand over to silence a buzzing alarm clock and realized that things looked a little different. . At first, you might feel a little uncomfortable. Maybe a font was updated, or an icon looks different or is located in a different place.

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Understanding your Community Growth Pattern

Disciple Media

An understanding of the growth pattern will enable you to plan and strategize. Not every community grows at the same pace, some will always be slow burns – especially those with limited specialist appeal and few resources. Others expand rapidly achieving tens of thousands of members in the first month. Setting realistic targets and understanding community growth patterns is vital to managing stakeholder expectations.

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Could More Recurring Fees Create Subscription Fatigue?

Associations Now

Various research suggests that subscription services lead to unconscious overspending by consumers and more selectivity about what they’re willing to pay for. Could subscription fatigue create problems for membership programs? In an era when seemingly everything has a subscription attached, where does that leave membership? That’s an issue that’s growing in prominence as a result of subscription services that seem to cross industries and interests.

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2019 Chapter Benchmarking Report

Mariner Management

Mariner Management in collaboration with Billhighway and researcher Kevin Whorton, Whorton Marketing & Research , launched this second edition of the chapter benchmarking study in late 2018. The survey was designed to gather industry data about association chapter programs. We also wanted to fuel the dialogue on what makes an effective chapter—and an effective chapter/association relationship.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Identifying opportunities to automate

Association Success

When we start talking about automation or artificial intelligence, people often recoil a little. That might stem from a fear of change, or a belief that it will bring drastic change and completely disrupt the way we work. But if we pay close attention, it becomes evident how automation is already impacting various areas in our personal and professional lives.

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Team Building with Diversity

SOS Association

By Laura Taylor. SOS Account Executive. About Laura. Diversity helps build strong and effective work teams. When we think about diversity, there is often a tendency to focus on gender, age, and race. While it is certainly important and crucial to be diverse in those areas, there are other areas to consider in which to be diverse. How we work, learn, communicate, and cooperate with others all have certain levels of diversity to them.

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What Leaders Can Do to Support Employees’ Mental Health

Associations Now

Many employees want their organizations to put more focus on mental health issues at work. It’s not an easy conversation to have, but it’s one that matters, recent research finds. Of all the things that workers want from their employers—good pay, attractive benefits, opportunities for career growth—one item is rising higher on the priority list: greater attention to mental health in the workplace, particularly by organizational leaders.