Sat.Jul 08, 2023 - Fri.Jul 14, 2023

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5 Key Considerations for Selecting a Customer Community Platform

Higher Logic

The post 5 Key Considerations for Selecting a Customer Community Platform appeared first on Higher Logic. With so many community platforms out there, and some less familiar with what capabilities are needed for success, how does one choose? The post 5 Key Considerations for Selecting a Customer Community Platform appeared first on Higher Logic.

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How to nail your AMS proposal at your next board meeting

Nimble AMS

When it comes to needing board approval for new technology, it’s wise to prepare for your appeal. Perhaps your current software is outdated, and you believe new association management software (AMS) will help future-proof your organization. Ensure your board understands your association’s technological needs, helping board members get on board to adopt new technology.

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Why Personal Communication Means More Now

Associations Now

Generative AI can make communication more efficient but less trustworthy. Wise leaders will know to use it cautiously. I am not an AI catastrophist. I don’t believe that AI will, as a substantial number of leaders apparently believe, destroy humanity in a few years. Every new technology, from the codex to the car to the personal computer, has arrived alongside proclamations that they spell our downfall.

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Tips to strengthen your volunteer program and empower member volunteers

Nimble AMS

Does your association count on the hard work of member volunteers? If so, you’re well aware that v olunteers are an invaluable resource , helping to advance your mission and drive success across your organization. R ead our blog to discover how PEAK Grantmaking empowered its member volunteers and strengthened its volunteer program. A nd learn volunteer empowerment strategies to try out at your organization!

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How to Create a Community Your Members Can't Get Enough Of

Here’s Your Blueprint for Year-Round Member Engagement. Are you ready to transform your association into a thriving, 365-day community? Download GrowthZone’s ebook, How to Create a Community Your Members Can’t Get Enough Of , and learn strategies for leveling out the peaks and valleys of member engagement. This guide provides actionable strategies to create consistent networking opportunities, deliver value-packed content, and foster connections that your members won’t want to miss.

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Executive Dashboarding – Compelling Data Stories for Senior Leadership – 7/19/23

Association Analytics

Staying ahead of the curve for your members nowadays requires more than just intuition and guesswork. It demands a data-driven approach that enables you to m.

More Trending

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Association Brain Food: 7.14.23

Reid All About it

The weekly list of free educational events and resources for the association community… Professional development. You’re more likely to go to the gym if you’re following a workout plan designed by a trainer, right? Likewise, members and customers are more likely to attend education programs when they’re following a professional learning plan. WBT Systems explains how professional learning plans benefit both your association and members and how to get them going.

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Encourage Members & Customers to Create a Professional Learning Plan

WBT Systems

No one disputes the value of lifelong learning. But the problem is mustering up the motivation and knowing where to start.

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Community Management Checklist: How to Manage an Online Community When it’s Not Your Full Time Job

Higher Logic

The post Community Management Checklist: How to Manage an Online Community When it’s Not Your Full Time Job appeared first on Higher Logic. The post Community Management Checklist: How to Manage an Online Community When it’s Not Your Full Time Job appeared first on Higher Logic.

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Write the BEST Nonprofit Mission Statement: 15 Examples + Free Template

Wild Apricot

The post Write the BEST Nonprofit Mission Statement: 15 Examples + Free Template appeared first on WildApricot.

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How To Build an Exceptional Member Experience | Weds, Dec 11th, 3PM EDT

Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket

What does delivering an exceptional member experience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members. Join association experts Jessica Bonney from VICA and Jeff Horne from Wicket who will share practical insights on how to build an exceptional member-driven experience by gaining a deeper understanding of your members and d

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Don’t Grimace! Comedy in Social Media is Here to Stay

Association Adviser

How do you do, fellow meme enthusiasts? No matter the extent of your social media usage, you probably heard of the summer’s most popular viral meme – the Grimace Shake. With an initial Instagram post of Ronald McDonald’s periwinkle peer that included the caption “it grimace i’m taking over,” McDonald’s dominated the social media landscape […] The post Don’t Grimace!

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Curated Resources for Facilitators of All Skill Levels

Aaron Wolowiec

Are you an experienced facilitator? Perhaps you are a novice? The good news is, Aaron has curated these resources that can be helpful at any skill level.

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Building Digital Skills in Community Association Management

AvidXchange: Association Management

The community association management (CAM) industry is caught between a rock and a hard place. In a study by the Foundation for Community Association Research (FCAR), 91% of respondents said they’ve seen expenses increase in 2023, a byproduct of rising material costs and inflation. Still, they’re under pressure to keep fees low while delivering the same services and amenities their homeowners have come to expect.

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Executive Dashboarding – Compelling Data Stories for Senior Leadership – 7/19/23

Association Analytics

Join this insightful webinar where we’ll dive into the world of custom KPI dashboards with Kristin Sanders, Director of Data Analytics for AAPA.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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Meet your association-specific needs with Nimble AMS and Fíonta’s powerful partnership

Nimble AMS

Nimble AMS is excited to announce our new partnership with Fíonta , a leading Salesforce consulting firm. Since 2001, Fíonta has served almost 1,200 associations, nonprofits, and foundations, assisting with implementation and driving successful software adoption. To meet the unique needs of associations and member-based organizations, the innovative partnership of Nimble AMS and Fíonta will offer an extensive suite of services.

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Establishing Guardrails Around the Use of Generative AI

Associations Now

It’s important to develop smart guidelines around generative AI, especially since there are a lot of unknowns surrounding it. One expert shares how associations can create strong guardrails so that the technology can be used both effectively and ethically. While generative AI and its uses are top of mind for many organizations, concerns over the ethical use and influence of the technology have popped up among association pros, including in recent conversations in ASAE’s Collaborate online commun

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6 Association Fundraising Ideas Sponsors Will Love

AMR Management Services

Your association exists to provide your members with valuable services and resources. But as association professionals know, this requires creativity, innovation, and a winning fundraising strategy. Sponsors, whether they’re driving revenue for a specific fundraising event, underwriting a specific program, or providing general support, are key to helping your association fulfill its mission and serve… The post 6 Association Fundraising Ideas Sponsors Will Love first appeared on AMR Managem

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Reserve study standards: New guidance incorporates preventive maintenance, structural inspections

Ungrated

Community associations should incorporate preventive maintenance and structural inspections into their reserve studies—the important budget planning tools that identify the components a community association is responsible for maintaining or replacing, indicate the status of the reserve fund, and provide a stable and equitable funding plan to offset anticipated future major common area expenditures.

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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Discover what’s new in Salesforce: Summer ‘23 release highlights

Nimble AMS

As technology rapidly evolves , staying updated with the latest Salesforce features and enhancements is key to achieving organizational goals and maximizing your efficiency. Not only do Nimble AMS customers receive three annual software upgrades , but they also get three yearly Salesforce u p dat es. That’s a lot of enhancements to keep up with !

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Update: Opportunity To Extend Certain Permits Due to Hurricane Ian Continues

Florida Condo & HOA Law Blog

Section 252.363(1)(a), Florida Statutes (2023), as amended by Section 4, Chapter 2023-304, Laws of Florida (SB 250, which applies retroactively to September 28, 2022 and which was signed into law by the Governor on June 28, 2023), provides that certain qualifying permits and authorizations are eligible for an extension once a state of emergency for a natural emergency is issued by the Governor for the length of time the state of emergency is in effect, plus an additional twenty-four (24) months

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Leading the Pack: Insights from Top CEOs on Building a Successful Enterprise

The Journal by EXEC

Leading a business towards excellence is akin to conducting a masterful orchestra. Each move—no matter how small—in aggregate, yields an intricate symphony. Like skilled conductors, top CEOs across all industries have honed their craft, synchronizing various elements to create harmonious, prosperous companies.

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Stay the Course Through Changing Weather—Strategic Advice From Association CEOs 

.orgSource

The association industry has a reputation for clinging to traditions as stubbornly as Linus hugs his trademark blanket. As the home of organizations that draw on decades of history, it’s not surprising that we love the security of time-honored strategies. But, our community doesn’t get the credit it deserves for invention. If you need proof that this profession boasts its share of innovators, read a few chapters of our Association 4.0 books.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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How to nail your AMS proposal at your next board meeting

Nimble AMS

When it comes to needing board approval for new technology, it’s wise to prepare for your appeal. Perhaps your current software is outdated, and you believe new association management software (AMS) will help future-proof your organization. Ensure your board understands your association’s technological needs, helping board members get on board to adopt new technology.

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2023 Legislative Review Part 2

Florida Condo & HOA Law Blog

In continuing with our overview of the legislative changes from the 2023 legislative session which impact community associations, this week’s column will review HB 919, titled as the “Homeowners’ Association Bill of Rights.” HB 919 was approved by the Governor on June 12, 2023, and becomes effective on October 1, 2023. HB 919 only applies to homeowners’ associations governed by the Florida Homeowners’ Association Act, Chapter 720 of the Florida Statutes (the “Act”) and includes the following: Th

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“Don’t Panic” — The HOA’s Guide to the Galaxy…of Records Inspection

Colorado HOA Law

“…I always think that the chances of finding out what really is going on are so absurdly remote that the only thing to do is to say hang the sense of it and just keep yourself occupied.” — Douglas Adams, The Hitchhiker’s Guide to the Galaxy * Responding to record requests can sometimes be a daunting task. With CCIOA’s detailed list of “records of the association” that Colorado common interest communities are required permit requesting owners to inspect, combined with requesting owners’ increasi

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Electric charge: Where will community homeowners plug in?

Ungrated

Community associations need to prepare for electric vehicles as more drivers bring them home and expect to plug in. Board members and managers can plan to either provide charging stations as an amenity or offer residents guidelines to install their own. In attempts to make charging accessibility at home easier, some states and cities, including Illinois, Florida, Colorado, and New York, have enacted “right to charge” laws.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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Great Communication Focuses On Experience

Elevating Engagement

There’s a fantastic quote floating around, “ They may forget what you said, but they will never forget how you made them feel.” This sentence may sound familiar, and you might think it was Maya Angelou who spoke it first (the internet thinks so too.) I wanted to use this quote in my book, but my editor urged caution because the quote’s roots are a little murky.

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Benefits of Coffee Chats

Ngage Management

Since 2019, we have seen a complete reversal of the typical U.S. work environment. According to a February 2023 report from Gallup , six in 10 employees in the U.S. with remote-capable jobs want a hybrid work arrangement; one-third prefer fully remote work, and less than 10% prefer to work on-site exclusively. Since the pandemic, work locations for more than half of the employees in the U.S. included the preference for a hybrid situation (60%), with 33% preferring to work completely remotely.

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Blog | Is it Time to Increase Membership Dues? | Multiview

Multiview

T here’s no denying it – t he cost of doing business is rising, and membership dues are no exception. So, how do you convince members that they need to pay more? This can be a tough question—but it’s also an important one. In this article, we'll discuss how to justify an increase in dues so that you can continue providing value to your members without draining their wallets (or yours).

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