Sat.Jun 19, 2021 - Fri.Jun 25, 2021

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Digital Transformation: It’s All About Culture

Aaron Wolowiec

Digital transformation has been a hot topic for years, yet associations are still struggling to make it happen. Why is that? In our new whitepaper, we posit that it's not so much the technology part that's holding us back, it's culture, and more specifically, intentional culture change. Learn how to get that right and propel your association forward.

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How to Create Online Community Guidelines

MemberClicks

After deciding to launch an online community for your association or nonprofit, a question that may come early up in the process is how to develop a set of online community guidelines that creates a safe space for members and advocates to connect and engage with one another.

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13 Ways to Differentiate Your Online Learning Programs from the Competition

WBT Systems

13 Ways to Differentiate Your Online Learning Programs from the Competition. Read more about 13 Ways to Differentiate Your Online Learning Programs from the Competition.

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Association Brain Food Weekly: 6.25.21

Reid All About it

The weekly list of free educational events and resources for the association community…. Chapter benchmarking data. Billhighway explains what to do with benchmarking data you collect from chapters. They describe how the Association General Contractors of America shares this data with its chapters, provides resources to help them improve performance, and supports their growth with chapter leader training and development.

LMS 361
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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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The Ultimate Guide to Monthly Giving Programs (+ Examples)

Wild Apricot

Last week, I was thinking back to one of my first jobs with a nonprofit. Like many nonprofits, we relied heavily on donations, and we were always trying to think up new fundraising events or seasonal campaigns. We were always exhausted, but our donations.

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Partner Spotlight: Naylor Association Solutions

Aaron Wolowiec

Naylor Association Solutions provides Member Engagement & Revenue Services and Content Services & Support.

Revenue 243
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How to Determine Your Most Valuable Products and Which to Sunset

Association Analytics

The post How to Determine Your Most Valuable Products and Which to Sunset appeared first on Association Analytics.

Products 169
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ROI Scorecard for Measuring Membership

Virtual

In this episode of Five Minutes with Andy, Andy Freed is joined by Shannon Taylor, Virtual's VP of Client Services, as well as Brooke Weldon, Sr. Manager, Growth Programs. Brooke and Shannon discuss with Andy tips and tricks on ROI for membership and how it can be measured. In this episode of Five Minutes with Andy, Andy Freed is joined by Shannon Taylor, Virtual's VP of Client Services, as well as Brooke Weldon, Sr.

Tips 130
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Top 11 Chamber Management Software AMS Systems

GrowthZone

Leveraging a robust membership management system enables chamber professionals to engage members and develop their chamber instead of focusing on mundane, repetitive tasks. Whether your chamber of commerce is regional, local, or niche-specific, a feature-rich Association Management Software (AMS) is a must. This article will help you evaluate different association management software for chambers of commerce.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Members Find Talking to You Engaging

Smooth The Path

I could drive my Subaru around all day, and no one would talk to me, but when we take out my husband’s 1969 Camero, people talk to us all the time. The vintage vehicle makes us more approachable. Approachable staff and volunteer leaders are engaging for members. Smiling makes people approachable. Quick responses to emails and voicemail help us seem more approachable.

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Best Practices for Creating a Member Engagement Scoring Model

Association Analytics

The post Best Practices for Creating a Member Engagement Scoring Model appeared first on Association Analytics.

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Partner Spotlight: Halmyre

Aaron Wolowiec

Halmyre provides marketing strategy consultancy sparking growth for associations.

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ROI Scorecard for Measuring Membership

Virtual

In this episode of Five Minutes with Andy, Andy Freed is joined by Shannon Taylor, Virtual's VP of Client Services, as well as Brooke Weldon, Sr. Manager, Growth Programs. Brooke and Shannon discuss with Andy tips and tricks on ROI for membership and how it can be measured. In this episode of Five Minutes with Andy, Andy Freed is joined by Shannon Taylor, Virtual's VP of Client Services, as well as Brooke Weldon, Sr.

Tips 100
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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Labor Shortages Loom—Learn to Hire and Manage Freelancers

.orgSource

Anyone who has spent time here in Chicago knows that the weather can turn from sunshine to flurries in the time it takes to stroll a block down the Mag Mile. This fickle about-face seems to be happening everywhere. We spent the last year urging people to stay home. Now the focus has abruptly changed […]. The post Labor Shortages Loom—Learn to Hire and Manage Freelancers appeared first on.orgSource.

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How to Boost Your Event Registration Revenue with Data

Association Analytics

The post How to Boost Your Event Registration Revenue with Data appeared first on Association Analytics.

Revenue 169
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Supporting Future Leaders’ Efforts: Brian Hoffman, Illinois Banking Business Services

Association Adviser

Brian Hoffman of Illinois Banking Business Services talks about supporting IBA with non-dues revenue and BankTalentHQ, a natioanwide career center network. The post Supporting Future Leaders’ Efforts: Brian Hoffman, Illinois Banking Business Services appeared first on Association Adviser.

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30+ Questions to Ask in Your Next Member Needs Assessment

MemberClicks

If you want to ensure membership renewals, your members need to be satisfied with what you're offering them. An annual member needs assessment can help. A member needs assessment is a survey that leaders at associations, chambers of commerce, and other membership organizations send to members to gain feedback on their experience. By going straight to your audience, you’ll be able to learn which benefits they like most, figure out their membership pain points, and use that information to improve

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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3 spreadsheets your association should get rid of right now

Nimble AMS

Let’s talk about a little secret that no one likes to admit to: managing member data in spreadsheets. Here’s the reality: Staff at associations need to get their jobs done. When the organization’s systems and processes make that difficult, employees often find workarounds by using spreadsheets to track data. The problem with that approach is that you end up with member data in multiple locations (often called data silos ), making it nearly impossible to keep the data updated, run accurate report

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Leveraging Your Virtual Community

Association Analytics

The post Leveraging Your Virtual Community appeared first on Association Analytics.

Resources 130
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Duration and Communication-Type

Smooth The Path

We expect texts to be super short. A good voicemail takes no more than 30 seconds. Emails should be quick to read but longer than texts. Short articles can take just a little bit longer. A phone or Zoom conversation will last even longer. We will allow even more time for an in-person conversation. When you communicate to members, conform to the expected time norms unless it is far more engaging than to.

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Consistent enforcement: The first step to reducing conflict in community associations

Ungrated

Residents in community associations won’t always see eye to eye on every issue, and that’s OK. We simply aren’t wired to agree on everything. However, sometimes, a simple disagreement rises to the level of conflict. The path to reducing conflict in associations begins with proactively and intentionally acting to avoid the disagreements, issues, and other frustrations.

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Unlock the Future of Learning Growth and Retention at Cognition24!

The annual Cognition virtual conference is back on October 16, and this year it’s FREE! You’ll enjoy: Inspiring Keynotes from top learning industry leaders, providing fresh perspectives to help you outperform the competition. Hands-on, Skill-Building Sessions to elevate your growth, retention, and product adoption strategies. Exclusive First Look at the latest innovations from Thought Industries, empowering you with tools to grow faster.

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Why Aptify is the leading membership management software for large organizations

Aptify

Does this sound familiar: You’re looking for software to manage your large membership-based organization. But your processes are complex, and they continue to evolve. And you find that your organization’s needs don’t fit neatly inside the typical membership management software box. So, how do you find membership management software that works for your large, complex organization?

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DelCor Named to Top Workplaces 2021 List

Delcor

SILVER SPRING, MD — DelCor has been named one of The Washington Post’s 2021 Top Workplaces in the Washington, D.C. area. Selection was based solely on employee feedback gathered through an anonymous third-party survey administered by research partner Energage, LLC , which measured several aspects of workplace culture, including alignment, execution, and connection.

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Best QuickBooks Membership Management Integrations for 2021

MemberClicks

Running a successful membership association comes with a lot of rewards. It’s undoubtedly hard work to manage staff and volunteers, plan fundraising events, and advocate for your association and your members to the public. But watching your association’s mission and members gain exposure and support makes it all worth it.

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Winning resources: CAI recognized for excellence in association media and publishing

Ungrated

At CAI, we feel honored and humbled to educate, support, and advocate for the millions of people living and working in community associations. Part of that mission includes publishing amazing resources, best practices, and solutions through our blogs, newsletters, magazine, and digital channels. We believe our content is king. These winning resources are what makes CAI the leading authority for homeowners, volunteer board leaders, professional managers, and business partners.

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Unlock the Secrets to Building Community

Unlock the secrets to building strong communities and sustaining growth with GrowthZone’s “5 Pillars of Community” ebook. In today's digital era, fostering a sense of belonging is more important than ever. GrowthZone’s informative ebook will help you transform your association’s community and discover new opportunities for growth. Explore the importance of personal and virtual communities, the ACHIEVE Model for success, and the key pillars including Direction, Shared Responsibility, Personal Val

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Your Members Are Suffering From Ad Blindness. Use Branded Content to Tell Your Association’s Story

Association Briefings

Branded content helps brands emotionally connect with their audience while conveying organizational values. Like some of the most successful companies using branded content, associations should be ready to jump on the marketing tactic as well. Every association has a story to tell. And that story should be told in every recruitment initiative, renewal effort, industry outreach, or event promotion.

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How to Create a Strong Social Media Policy for Your Local Government

Arc 3 Communications

A social media policy is a code of conduct that provides guidelines for employees when it comes to posting content on the internet, whether personally or professionally. The goal of such a policy is to protect against legal issues or public backlash that may result from employees posting inappropriate or sensitive information. Social media policies for local governments not only protect the image of the community and its representatives and professional staff, but also encourage government emplo

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Action produces momentum

Effective Database

Action produces momentum Another great quote from James Clear: "Motivation often comes after starting, not before. Action produces momentum." One of the greatest obstacles to cleaning up data, or choosing a new AMS, or establishing good business processes (or absolutely anything else) is getting started.

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