2016

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12 Practical Ways To Engage and Retain Members in Today’s World

Wild Apricot

It costs up to 25 times more to find and convince a new member to join than to keep your current members engaged. Here's a list of actually practical tips to retain your members.

Cost 328
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How To Design a Digital Badge Strategy

WBT Systems

Dramatic changes have occurred in how learning is recognized, accredited and validated. Digital Badges are a part of these changes and are set to make a big impact on education and certification programs in 2017. A flexible, structured Digital Badge Strategy applied to your planned and existing online learning programs will help to validate your badging initiative – ensuring that you meet your learning and organisational goals.

Strategy 261
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Don’t let Facebook + LinkedIn have your cake and eat it, too.

YourMembership

Yes. you are handing over your association members to the competition. Now, you may not believe me, but it’s true. Associations are handing over their entire membership base to competitors and don’t even know it! That’s because your competition doesn’t look familiar. It’s not another association, non-profit, society or organization. These competitors, […].

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CXPA Elevates the Customer Experience with Community

Higher Logic

The Customer Experience Professionals Association (CXPA) was founded in 2011 as a premier, global non-profit organization dedicated to the advancement and cultivation of the customer experience profession. The organization aims to increase both impact of visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected industry standards.

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2024 State of Customer Education Report

Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

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6 Association Management Tips from Steve Jobs

Socious

It’s hard to believe it’s been half a decade since Steve Jobs’ passing. Many of us early adopters still remember his live announcement/unveiling of the iPhone and the immediate, burning desire to own one. His legacy is still felt around the world every time someone looks at an iPhone.

More Trending

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Women Public Speakers Need a New Costume

Smooth The Path

This year I’ve been to so many conferences I’ve had the opportunity to observe dozens and dozens of female speakers. They are funny, articulate and have insightful messages to deliver (as do the men). But women, more than men or long-time female public speakers, tend to choose clothing that makes them look uncomfortable on stage and looking uncomfortable detracts from our message.

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From the Corner Office: Scott Wiley, CAE

Association Adviser

Scott Wiley, CAE, head of the Ohio Society of CPAs , and newly elected Chair of the ASAE board, shares his thoughts about advocacy, millennials, member engagement and the importance of financial literacy in an exclusive Association Adviser interview. . Associations advance America’s economic competitiveness through research and innovation agendas, workforce development initiatives and global thought leader communities. .

Ohio 109
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Eating Disorders Group Works With Instagram to Launch New Tool

Associations Now

The National Eating Disorders Association, along with other groups working to prevent suicide and self-harm, collaborated with Instagram to create a new tool that directs users to help and resources. Many Instagram users post photos that give an idealized version of their lives, but some users post photos on the social media platform as a cry for help.

Tools 87
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Creating The Highly Energized And Engaged Conference Participant

Velvet Chainsaw

Are 50%-80% of your conference attendees in your programming at any given time? Or are they filling the hallways, hotel spa and lounge, local restaurants, coffee shops and bars conversing with others? Or are they visiting the local tourist attractions? One thing is certain, if your conference attendees are not fully engaged in the experience you provide, there is little, if any, chance that they will leave your event with any real ROI.

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The Power of Community: Why a Branded Community is a Must-Have for Every Association

Ever wonder why brands like Apple, LEGO, and Sephora are going all-in on branded communities? It’s because online community building is the secret sauce to connecting with audiences in ways that ads and emails simply can’t. But here's the best part—it’s not just for big corporations. Associations can create thriving online communities too. GrowthZone’s eBook, "The Power of Community," breaks down exactly why a branded online community can be a game-changer for your association.

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Do You Work for A Nonprofit That Promotes A Culture of Wellbeing in the Workplace?

Beth Kanter

Gabriela Schneider, Chief Communications Officer at Issue One. A few weeks ago, I wrote a blog post called “ Why the Nonprofit Work Ethic Is Outdated and Needs Change ,” about why nonprofit professionals need to pay attention to self-care and bring a culture of wellbeing into the nonprofit workplace. (The topic of my forthcoming book, The Happy Healthy Nonprofit: Impact without Burnout ).

Review 60
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18 Engaging Ways to Get the Attention of Donors on the Go

Wild Apricot

While charitable giving has actually increased 10% in the last year, so has the amount of effort it takes to get a donation. So, here is a list of 20 ways to help your organization capture the attention of donors on the go and increase donations.

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Letter to John Graham and Scott Wiley

Spark Consulting

Monday, November 21, 2016. John Graham, President & CEO, ASAE. Scott Wiley, Chairman, ASAE. Dear John and Scott: This letter is a call for meaningful community-wide dialogue and action on behalf of a nation at risk. One week ago, Associations Now Daily announced that ASAE signed a National Association of Manufacturers (NAM) letter “to the president-elect” expressing a desire to “work productively” with the incoming administration.

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How This Mother Grew her Nonprofit 300%

Wild Apricot

A few years ago, Sarah Rintamaki noticed her two-year-old struggling to speak. Sarah’s long and lonely search for help inspired her to found Connecting for Kids, an organization devoted to helping mothers like her quickly find the education and support they need. Although Sarah had no experience building a nonprofit, she did have one thing that helped her grow Connecting for Kids over 300% from 2012 to 2015.

Education 321
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Boost Sponsorship, Exhibit, and Ad Revenue

Sales often gets a bad rep. Yet, if securing sponsors, advertisers, and exhibitors is part of your role, it’s essential. But what if it didn’t have to feel time-consuming, uncomfortable, or worse—icky? Join us for the 3-part virtual Sales Accelerator Labs , where customer experience and sales expert Carrie McIntyre will show you strategies to make sales easier, more effective, and dare we say, enjoyable!

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How This Membership Manager Saved 20 Hours a Week Using Software

Wild Apricot

In this post, I’ll show you exactly how Frank, the membership manager of a sailing club, uses software to save him 20 hours worth of administrative tasks every week.

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How an Uncashed Check Led to This Association Tripling Membership

Wild Apricot

In 2012, Kim Elliot discovered that a check she’d written never got cashed. This discovery would inspire her to take over an association that was struggling and turn it around, tripling its membership within the first two years.

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How to Recruit Volunteers from Your Email List

Wild Apricot

If you’re sending emails to your contact list, asking for volunteers, but not getting a lot of response, it’s likely that your emails are getting lost in your recipients’ inboxes. Here's one simple thing you can do to get your emails to stand out.

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5 Ways to Find Volunteers on Facebook

Wild Apricot

Are you finding it harder to get volunteers these days? Why not use Facebook? That’s what one Wild Apricot customer, Patty Foley, the Membership Chairperson of Newington Community Television, did to find her latest volunteer.

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Recognition Powers High-Performance — If You Do it Right

Speaker: Radhika Samant and Todd Wuestenberg

Employee recognition has often been deemed a "feel-good" initiative, tied closely to rewards. While we understand its importance, we tend to associate recognition with intangible outcomes like engagement and sentiment, rather than direct impacts on retention and high performance. In today’s workplace, the true ROI of recognition lies in its ability to regenerate tangible, business-driven results.

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29 Free Nonprofit Webinars for November 2016

Wild Apricot

If your organization is struggling to fill events, looking for #givingtuesday tips, or building a corporate sponsorship strategy, this month’s free nonprofit webinars can give you a hand.

Tips 278
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23 Free Nonprofit Webinars for January 2017

Wild Apricot

Start 2017 with a boost to your professional skill set with some free education. Each month we compile a list of the best free nonprofit webinars for you to attend. This month's webinars feature online fundraising best practices, software training, and how to find new donors this year.

Software 273
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23 Free Nonprofit Webinars for October 2016

Wild Apricot

Lots of learning on volunteering this month, so if you’re looking for volunteer strategies, you’ve hit the jackpot of webinars!

Strategy 289
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Don’t Start Writing Your Association’s Next Survey Without Following These Steps

Socious

“USA Today has come out with a new survey - apparently, three out of every four people make up 75% of the population.” – David Letterman. That’s insightful information. Really mind-blowing. And funny because it’s so accurate. There are a ton of surveys out there today, and not all of them result in worthwhile information.

Survey 244
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Why Every Small Business Needs an HCM Solution: A Comprehensive Guide

Managing HR tasks like payroll, compliance, and employee data can overwhelm small businesses. That’s where a Human Capital Management (HCM) solution comes in. Our eBook, Why Every Small Business Needs an HCM Solution: A Comprehensive Guide , shows how an HCM system automates tedious processes, ensuring your business stays compliant and efficient. You’ll learn how to simplify payroll, eliminate costly errors, and empower your employees with self-service tools.

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The Secrets to Increasing Ongoing Member Engagement [Web Class]

Socious

Have you ever been told to do more with less? If you haven’t been told that before, I’m sure you’ve at least heard some variation on that same idea, especially if you’re in the association industry.

Class 194
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Can Inbound Marketing Apply to Customer Marketing?

Socious

According to The State of Inbound 2016 report, only 18% of outbound marketers consider their strategy effective. Compare that to 81% of inbound marketers and you have a compelling idea of just how well inbound works.

Marketing 240
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7 Ideas You Can Steal from Successful Online Communities

Socious

When I give talks about building active and engaged online communities, I inevitably end up stating that there are roughly 99 things that you have to get right to create a thriving community online.

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4 Steps to Inspire Innovation in Your Association

Socious

“Without change there is no innovation, creativity, or incentive for improvement. Those who initiate change will have a better opportunity to manage the change. That is inevitable.” – William Pollard. Many people believe innovation is all about inventing and releasing new products. That’s a myth. Innovation is so much more than just revamping products or services.

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Best Practices to Streamline Compensation Management: A Foundation for Growth

Speaker: Joe Sharpe and James Carlson

Payroll optimization can be one of the most time-consuming and complex factors of small business management. Yet, organizations that crack the code on streamlining employee compensation often discover innovative avenues for growth. With the right strategies in place, outsourcing and streamlining payroll processes can result in substantial time and resource savings.

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How to Address the 6 Biggest Problems in Engagement in Your Association

Socious

When I was in high school I was invited to one of those coveted boy-girl parties. It was a friend’s birthday and she was making a big deal of everything, renting out an entire church hall for the event.

How To 192
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The Worst Advice for Online Community Managers

Socious

Have you ever noticed that everyone and their brother has some advice for you? Oh, you got a new job? Get there early, make sure you reply to emails right away and ask lots of questions so they know you’re interested. And wear your gray slacks, they’re very professional.

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7 Advantages to Having Speaker Management Built In to Your Association’s AMS Software

Socious

Think about the last conference you went to. It may have been your idea to attend, or maybe your boss asked you to go. Whoever made the final decision, what influenced the choice to attend? For most of us, the answer doesn’t lie in the hotel, the venue, or the food. It’s the sessions and the speakers. We attend conferences and events because we’re interested in the topics they cover and the speakers who are headlining.

Software 190