MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Tip: Sign up for Higher Logic's Super Series to see examples of virtual events as well as learn how to bring more engagement to your organization. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Member Engagement Tools 287

Higher Logic

MAY 29, 2020

This is how you can prove your new member community will be a valuable technology investment. Here are five examples of priorities you might find in your association’s strategic plan, along with key points for how community helps. Example: “X platform is cheap/free. Example: “Our conference is coming up.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Reid All About it

FEBRUARY 7, 2025

Have conversations with volunteers and staff about how you can all set an example for others. She also shares examples of companies who built successful products but lost sight of what made them great. Hear about real-world examples for leveraging data from your email marketing, community, AMS, educational programs, and more.

Chicago 275

Chicago Revenue Education Member Engagement 275

Spark Consulting

MAY 6, 2021

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented. Their operating environment has shifted MUCH too radically.

Video 370

Video Survey Member Engagement Course 370

Higher Logic

AUGUST 2, 2018

Have you ever had this experience? An abandoned cart campaign is a perfect example of how marketing automation can be used to create a great user experience. This is key to providing an excellent member experience. How marketing automation uses data to create a great member experience.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Higher Logic

APRIL 14, 2020

APGA is also hosting virtual roundtables three times a week, averaging around 120 people per call, who weigh into to share examples of their communications and how they’re abiding by local guidelines. But these associations are using the tech available to them to go virtual and continue delivering engaging experiences.

Library 318

Library Austin eBook Learning Management System 318

Reid All About it

DECEMBER 6, 2024

Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. Come with a curious mind, participate in a live Q&A, and leave with real-life examples and tips you can modify to tackle your most challenging recruitment dilemmas. Snacks Are we too impatient to be intelligent?

Content 213

Content Strategy Revenue Education 213

Nimble AMS

DECEMBER 6, 2024

For example, ambient AI analytics might include suggestions when writing an email, recommendations when scheduling a meeting, or a notification on a phone, tablet, or other smart device. Additionally, with better awareness of all your data, youll be ready to protect your members privacy and security. Read our free guide today.

millennials 109

millennials Tools Technology Social Media 109

Higher Logic

DECEMBER 19, 2018

You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience. For example, if you hear members say, “I thought I’d have tons more networking opportunities than I do,” it might be time to invest in an online community and give members the connection they’re craving.

Marketing 289

Marketing Tools Survey Cost 289

Sequence Consulting

MARCH 21, 2025

AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. For example, your association can use AI to: Create email templates. Transparency.

Software 72

Software Tools Content Survey 72

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Solution : The solution to this challenge is pretty simple.

Report 319

Report Team Course Member Experience 319

Reid All About it

FEBRUARY 21, 2025

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. 1 CAE credit. . 1 CAE credit.

Arlington 258

Arlington Education DC Social Media 258

Reid All About it

MAY 3, 2019

Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. We’ll cover the principles of good storytelling, look at examples and research about what’s working for nonprofits, and then discuss the tools that can help you put them online. 1 CAE credit. More info/register.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Spark Consulting

DECEMBER 4, 2020

Don’t assume you know, and don’t assume your board members’ experiences are typical of your entire membership base. Back to the example of an annual conference, unlike six months ago, there are success stories on going virtual. Don’t miss it. You need contingency plans. Now is the time to try something new or different.

Revenue 221

Revenue Committee Maine Conference 221

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 133

Survey Strategy Member Experience Review 133

Higher Logic

MAY 23, 2019

Measure both the importance of the campaign and each element within it against the perceived member value. By going through this process, you’ll have a quantifiable method for prioritizing the respective member experience. CTAs are measurable and a core opportunity to get your members engaged.

How To 226

How To Process Tips Resources 226

Higher Logic

AUGUST 10, 2017

It’s normal, which makes it an unconscious expectation for your members. How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences.

Social Media 196

Social Media Video Member Experience Content 196

Aptify

NOVEMBER 5, 2020

Then, send them a few short emails that let them know what communications to expect, where to go for information, and how to take advantage of their new member benefits. Here are some examples of content to include in your email series: Remind them of the benefits they will now receive as a member of your association.

How To 148

How To Examples Member Experience Social Media 148

Sequence Consulting

MARCH 21, 2025

Recognizing and Rewarding Members Recognition strengthens loyalty by making individuals feel like valued members of your associations community. For example: Award ceremonies highlight leadership , volunteer efforts, and industry accomplishments, inspiring others to stay engaged.

Certificate 72

Certificate Education Member Engagement Resources 72

Reid All About it

JANUARY 31, 2025

Learn about the principles of this approach and see examples of content that can be trusted. By tapping into a network of staff, members, clients, and partners, organizations can craft content in a variety of formats that is authentic and will serve to attract others. 1 CAE credit.

Arlington 258

Arlington Revenue Education Social Media 258

.orgSource

FEBRUARY 25, 2025

Its an example of what happens when a brand fails to innovateit gets stuck in the past, servicing a shrinking audience. Associations Face Similar Risks Just like AOL, associations are at risk of becoming obsolete if they dont keep up with digital transformation and shifting member expectations.

Innovation 88

Innovation Case Study System Technology 88

Higher Logic

NOVEMBER 14, 2018

For example, let’s compare the following two emails. The one that’s a generic call for surveys, or the one that personalizes the email with me and my family member’s name? Example 1 , Example 2. Curious about what’s behind creating a personalized experience? Which one is more compelling to the reader?

Marketing 197

Marketing Illinois Florida Examples 197

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience.

Strategy 317

Strategy System Team Process 317

EventMobi: Association Events

AUGUST 8, 2024

Whether it’s a classroom-style experience, a networking event, or a happy hour, it can be an excellent way to strengthen ties within the event sector. ONA, a trade union with more than 68,000 members, has chapters within five regions that differ sharply, creating the potential for vastly different membership experiences.

Maine 262

Maine Education Report Technology 262

Reid All About it

MAY 14, 2021

Creating a virtual learning experience that can replicate the benefits of in-person instruction will become a more pressing priority for education professionals. Hear three examples of how our customers have addressed this very challenge using practical, cost-effective strategies. 5 Ways to Enhance the Modern Member Experience.

Technology 341

Technology Strategy St. Louis Tips 341

Nimble AMS

MARCH 19, 2021

Let’s use the goals most common to associations as an example: Recruit more members, improve member engagement, and increase retention. Explain to your executive team and your board how an online member community can help you reach these goals. Highlight how an online community can improve the member experience.

Member Experience 134

Member Experience Member Engagement Recruiting Recruitment 134

Higher Logic

OCTOBER 8, 2018

After all, online communities exist to help people forge meaningful connections, so shouldn’t your members be able to do that from any screen or mobile device? Drive a Better Member Experience with Additional Modules. Objective #6 - Online Member Experience. Answer: resounding ‘YES’]. From there….

eBook 109

eBook Directory How To Member Experience 109

Higher Logic

JUNE 26, 2020

This targeted, personalized approach has been especially successful at engaging and recruiting more members under age 35. Check out three examples of automated email campaigns that Professional Australia has used to grow their association and deliver a better member experience.

Recruiting 156

Recruiting Recruitment Email Marketing Member Engagement 156

Nimble AMS

OCTOBER 18, 2021

To deliver a great member experience, you must keep mistakes to a minimum. . Not personalizing member communications. . Sending generic member emails does nothing to show members you understand and care about their needs. But sending targeted, personalized communications does.

Member Experience 112

Member Experience System Email Marketing Examples 112

Higher Logic

MAY 13, 2020

These engagement tools not only benefit your members, but you will reap results across your organization – from member retention to events and staff efficiency. Here’s just one example: Using community data to create relevant programming.

Tools 296

Tools Communications Email Marketing Recruiting 296

Higher Logic

NOVEMBER 20, 2019

For example: How long will the program last? For example, participants could choose monthly coaching, a one-time resume review, or a regular weekly meeting. If you have an online community , you have a natural pool of engaged members you can choose from. Create a Framework. Start by answering essential questions.

How To 240

How To Tips Leadership Survey 240

Sequence Consulting

NOVEMBER 26, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. ● This is a good time to revisit or refine these elements if needed.

Strategy 72

Strategy How To Guidelines Software 72

Nimble AMS

AUGUST 12, 2022

Now that you know where your younger members connect, how do you get your association started on a new platform? Try following the example of how organizations like Save the Music , No Kid Hungry , or the American Red Cross leverage TikTok to connect with their audiences. Young members want personalization.

Tips 122

Tips FAQ Social Media Member Experience 122

Sequence Consulting

DECEMBER 15, 2024

For example, perhaps you want to grow your membership by 50% in the next two years and maintain retention at 75% or more. Existing or expected technology integrations that improve staff efficiency, member experiences, etc. This is a good time to revisit or refine these elements if needed.

Strategy 72

Strategy How To Guidelines Software 72

Higher Logic

OCTOBER 25, 2018

However, if improving the member experience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best member experience product to achieve your specific objective.

Tools 176

Tools Member Experience Software Marketing 176