Higher Logic

MAY 20, 2020

Survey your members or repurpose existing content from your blog and other resources for new topics that interest your members. Tip: Sign up for Higher Logic's Super Series to see examples of virtual events as well as learn how to bring more engagement to your organization. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

Reid All About it

NOVEMBER 8, 2024

Wallace Stevens Survey. If you’re an association professional who is responsible for business development, exhibitor sales, non-dues revenue programs, or any other revenue growth roles outside of membership sales, please complete this survey , which should take less than ten minutes of your time. More info/register (ASAE members only).

Certificate 252

Certificate DC Education Tips 252

Reid All About it

FEBRUARY 7, 2025

Have conversations with volunteers and staff about how you can all set an example for others. She also shares examples of companies who built successful products but lost sight of what made them great. Hear about real-world examples for leveraging data from your email marketing, community, AMS, educational programs, and more.

Chicago 275

Chicago Revenue Education Member Engagement 275

Reid All About it

APRIL 18, 2025

Their method anticipates member needs and industry trends, instead of reacting to ideas from SMEs alone. New member engagement study. Contribute to industry research by taking Amanda Kaisers New Member Engagement Study survey. More info/register. Steve Rogers, USN, Ret Wed 4/29 at 12 p.m.

Strategy 270

Strategy Member Engagement Software Revenue 270

Higher Logic

DECEMBER 19, 2018

When you’ve got your members gathered a t your in-person events, whether it’s an annual event or something smaller, collect all the data you can. If you have an online community, this is a great place to get to know your members. Position Your Association for Success in 2019: Help Your Members Help You. Online Community.

Marketing 289

Marketing Survey Tools Cost 289

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

Member Experience 78

Member Experience System Content Tips 78

Sequence Consulting

MARCH 21, 2025

According to recent surveys , association executives feel more confident than ever, with 67% optimistic about their organizations future growth and stability. In fact, 34% of surveyed associations have invested or plan to invest in AI this year. For example, your association can use AI to: Create email templates. Transparency.

Software 72

Software Tools Content Survey 72

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Reid All About it

JUNE 28, 2024

This survey will help them assess inclusivity, equity, and overall well-being in our field. They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Do You Trust Your Member Data? 1 CAE credit.

LMS 264

LMS Course Member Engagement Education 264

Higher Logic

JULY 12, 2018

In the survey we did for our recent State of Marketing Automation: Association Benchmark Report , we asked associations what additional marketing automation features they’re using. Why it’s important: From our survey data, it appears that around 25 percent of associations never use web tracking , which is a shame. Retargeting.

Marketing 205

Marketing Social Media Survey Tools 205

Higher Logic

NOVEMBER 20, 2019

For example: How long will the program last? For example, participants could choose monthly coaching, a one-time resume review, or a regular weekly meeting. If you have an online community , you have a natural pool of engaged members you can choose from. As participants leave the program, send them a survey to collect feedback.

How To 240

How To Tips Leadership Survey 240

Freestone

OCTOBER 29, 2024

A modern learning experience Your online learning software should support your entire continuing education program with a full range of online learning options, including livestreaming, webinars, webcasts, and on-demand courses.  The solutions work even better together to help you deliver a great member experience.

Software 75

Software Learning Management System LMS Certificate 75

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience. Try to avoid adding more than 5 people per group or department.

Strategy 317

Strategy System Team Process 317

Association Analytics

JUNE 21, 2023

If you’re asking members to fill out a survey, provide an incentive for them. 8: Your Organization Doesn’t Have KPIs and Metrics Challenge : Without key performance indicators (KPIs) or metrics, your organization is missing out on vital information about your members. Be creative in how you collect your data.

Report 319

Report Team Course Member Experience 319

Reid All About it

APRIL 26, 2024

Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. Hear about real examples of successful project plans for associations. 1 CAE credit.

Survey 275

Survey Content Education Strategy 275

Reid All About it

NOVEMBER 1, 2024

If your answers lean toward Yes, No, and Shut Up, then you might like (need) Impexium’s advice on event survey questions that hold attendees’ interest and provide you with useful data. They save time and when done well, can truly enhance the member experience. Do you use all the data you collect? Mobile engagement strategy.

Revenue 258

Revenue Education Arlington Committee 258

MemberClicks

NOVEMBER 9, 2023

Workshop feedback surveys are the best way to get objective, quantifiable feedback to create experiences that continue to draw members. We’ll cover everything you need to know to create a workshop feedback survey, analyze your data, and more. What should be included in a feedback survey for workshops?

Survey 52

Survey Examples Software Member Experience 52

Reid All About it

JULY 5, 2024

Hear about common measurement data and why it may make sense for you to collect your own data, how to use a specific two-question survey to collect powerful data about what’s going on in your organization and a basic business case approach that enables a different type of conversation with leaders. Do You Trust Your Member Data?

Strategy 270

Strategy Education Content Tips 270

Nimble AMS

AUGUST 12, 2022

According to Community Brands 2022 Association Trends Study, 82% of Gen Z members connect on YouTube and Instagram, 69% on TikTok, and 67% on Snapchat. While 78% of organizations used LinkedIn as their primary social media, only 34% of the total surveyed members engage on the platform. Young members want personalization.

Tips 123

Tips FAQ Social Media Member Experience 123

Reid All About it

JANUARY 26, 2024

Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Hear about key trends concerning digital transformation and technology, event models, member experience personalization, and evolving membership models.

Survey 264

Survey Strategy Project Education 264

Higher Logic

NOVEMBER 14, 2018

For example, let’s compare the following two emails. The one that’s a generic call for surveys, or the one that personalizes the email with me and my family member’s name? Example 1 , Example 2. Curious about what’s behind creating a personalized experience? Which one is more compelling to the reader?

Marketing 197

Marketing Illinois Florida Examples 197

Sequence Consulting

MARCH 21, 2025

Recognizing and Rewarding Members Recognition strengthens loyalty by making individuals feel like valued members of your associations community. For example: Award ceremonies highlight leadership , volunteer efforts, and industry accomplishments, inspiring others to stay engaged.

Certificate 72

Certificate Education Member Engagement Resources 72

Higher Logic

FEBRUARY 10, 2020

When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. Interested in learning more?

Tools 177

Tools Review Products Member Experience 177

Reid All About it

APRIL 2, 2021

Achurch Consulting and Association Trends have teamed up on the State of Association Workplaces Post-Pandemic Survey , the only survey designed to address the pressing questions association leaders are asking about what “work” will look like post-pandemic. Improve Your Member Experience with Smart Data Management.

Revenue 335

Revenue Conference Education Resources 335

Nimble AMS

OCTOBER 8, 2019

A deeper dive shows that members are most interested in targeted recommendations on continuing education and specific programs that align with their interests. With these ideas in mind, here are three ways to provide a personalized member experience throughout your members’ career journey. Consider what your members want.

Member Experience 60

Member Experience Tips Content System 60

Reid All About it

JANUARY 28, 2022

Event Farm describes two different approaches to crafting event experiences that will wow your attendees and help you achieve business outcomes. They provide low- and high-budget examples to illustrate what they mean. Analyzing Survey Data at ASHA (Data Analytics Network). Metaverse 101. Fri 1/28 at 1 p.m. Tue 2/1 at 12 p.m.

Newsletter 195

Newsletter Survey Software Process 195

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 122

Member Engagement Member Experience LMS Committee 122

Reid All About it

APRIL 19, 2024

TopClass LMS explains how it works and shares examples of associations doing this now. Take the 2024 Panels Report Research Survey conducted by Kristin Arnold. Andy Crestodina, Orbit Media 101 ways to make and maintain friendships: real examples from life and listeners. Decline of trust. Quick hits Got opinions about panels?

Education 258

Education Social Media Content Strategy 258

Membersuite

JULY 16, 2021

Make sure these reasons are for the member’s benefit, not yours. For example, ask them to fill out an interest inventory or have a membership ambassador ask about their career stage, position, and volunteer experience/interests. You can also collect data via brief polls and surveys, member portal forms, and after renewal.

Report 175

Report How To Committee System 175

Association Analytics

MARCH 14, 2022

Some example include: How do I get more members? How do I engage non-members? How do I get more members to attend our events? For example, if one of your goals is “to be a thought leader in your sector” you could look at content downloads, CE credits, traffic to the resources section of your website.

Course 169

Course Examples Review Revenue 169

Aptify

SEPTEMBER 1, 2022

To help you provide them with the experience they expect, offer members an online portal where they can manage payments, orders, and preferences; participate in discussion forums; and answer polls and surveys. A member portal is an essential tool. And the professionals surveyed agreed at almost the same rate, 65%. .

Cleveland 137

Cleveland Software United States Case Study 137

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Higher Logic

AUGUST 15, 2017

Experienced volunteers may work with new recruits to help them learn the ropes, for example. Start a discussion thread in your online community or send out an email survey to find out what thank you techniques make them feel most appreciated. Make Them Leaders. And if you’re not sure what your volunteers want, ask them.

North Carolina 343

North Carolina Project Leadership Discount 343

MemberClicks

FEBRUARY 13, 2025

Understanding your members’ needs, interests, and challenges is essential for building a strong, engaged community. A well-designed membership survey does more than gather datait provides actionable insights that can drive program development, improve member benefits, and guide your associations strategic priorities.

Survey 52

Survey Committee Education Resources 52

Reid All About it

AUGUST 25, 2017

The weekly list of free webinars and events for the association community… Amanda Kaiser (aka Smooth the Path) has partnered with Dynamic Benchmarking on the association community’s first benchmark survey on new member onboarding. This week’s example is insight engines. Start thinking about it because soon it will be here.

Social Media 154

Social Media Survey Tools Leadership 154

Nimble AMS

AUGUST 4, 2021

Three effective approaches to learning more about members. Send a survey. Send a periodic survey to gather your members’ thoughts and ideas about your organization’s programs and benefits. Consider targeting different surveys to different member groups. How well do you know your lapsed members?

Technology 78

Technology Survey Member Experience Software 78

Reid All About it

OCTOBER 27, 2023

iMIS invites you to participate in their 9th Annual Membership Benchmark Survey. TopClass LMS highlights distinctive site features from several excellent examples. An Association Professional’s Guide to AI Hear real-world examples that illustrate how both large and small associations can adopt AI-driven strategies successfully.

LMS 264

LMS Leadership Strategy Recruitment 264