Remove Examples Remove Member Insights Remove Survey
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Solving for the New Reality of Engagement: A Holistic Member Experience

Associations Now

Strategies for a Holistic Member Experience Several key components contribute to a seamless and engaging journey for association members. Tailoring communications and content to individual members needs and preferences makes them feel valued and leads to better engagement.

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Association Brain Food: 12.6.24

Reid All About it

Their post covers the importance of member-centric digital content, repurposing content, experimenting with formats and channels, and measuring ROI. Member surveys. Candace Vanderpoel at McKinley Advisors explains what low response rates on member surveys mean and how to improve them. Content strategy. CAE credit.

Content 213
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Association Brain Food: 2.7.25

Reid All About it

Have conversations with volunteers and staff about how you can all set an example for others. She also shares examples of companies who built successful products but lost sight of what made them great. Hear about real-world examples for leveraging data from your email marketing, community, AMS, educational programs, and more.

Chicago 275
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Association Brain Food: 11.1.24

Reid All About it

If your answers lean toward Yes, No, and Shut Up, then you might like (need) Impexium’s advice on event survey questions that hold attendees’ interest and provide you with useful data. Do you use all the data you collect? Are you feeling a bit sheepish right now? Mobile engagement strategy. 1 CAE credit. More info/register.

Revenue 258
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How to Make Analytics a Priority – Finally!

Association Analytics

We suggest that you have a conversation and not send a survey. Some examples include: Data specific – What data empowers you? An example is how many new members did we acquire last month? For example, instead of asking, “Do you want an Enterprise Data Warehouse?” What limits you? What tools do you require?

How To 169
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Learn About Members’ Why

Smooth The Path

Just like – what doesn’t make for a very compelling story but, why does – what doesn’t make for very actionable member insights but why does. Think of all the member research you have done whether it is analyzing the data or conducting surveys. Likely you have gotten a lot of what -type insights.

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15 highlights from Xperience 2022

Nimble AMS

Pamm Schroeder, Deputy Executive Vice President, and Jake Adler, Chief Technology Officer, offered countless examples of how embracing Nimble AMS and Salesforce can help associations blaze trails, while still offering the best member experience. . Customer success story: Increasing member retention with IACP.

Software 117