Remove FAQ Remove Member Engagement Remove Technology
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Use a Chatbot to Answer Members’ FAQs

Associations Now

“Those queries were in addition to the already high volume of calls and emails our global member service was receiving,” says Chrissy Jones, AICPA’s lead manager of communications and member engagement. “We Imagine you had a bot to support member services. To do this, AICPA powered up a chatbot. How would you use it?

FAQ 86
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Association Brain Food Weekly: 10.9.20

Reid All About it

Members value different benefits throughout different stages of their career journey. Billhighway explains how some association chapters are engaging early-career members. Luring members/customers to your LMS. Hear about some major considerations for online engagement. Remote watercooler. More info/register.

Utah 370
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Association Brain Food: 4.26.24

Reid All About it

The survey’s FAQ offers more information. Mark Athitakis at Associations Now dug into new research about membership organizations from iSeatz, a loyalty technology company. They learned a sense of belonging is essential for retaining members. Volunteers. 1 CAE credit. More info/register. More info/register. 1 CMP credit.

Survey 275
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Five tips to improve your connection with Gen Z members

Nimble AMS

At times, it may seem like younger members are speaking a different language but strengthening your communication with Gen Z professionals ensures a future of member engagement and retention. . Positive member engagement with young professionals doesn’t just happen overnight. Create engaging content.

Tips 123
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Why members should have a seat at the leadership table

Nimble AMS

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. According to the 2022 Community Brands Association Trends Study , Pros prioritize technology used to improve MX. Member priorities are always shifting.

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Keep Members Coming Back

YourMembership

Technology. Ideas to help you engage, empower and retain members. Keep Members Coming Back. February 9th, 2012 | Posted in Member Engagement + Retention , Social Media and Business Trends. Member Engagement + Retention. News + Press. Management Team. Partner Programs. Corporate Responsibility.

Tampa 150
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Building an Association Crisis Communications Webpage

GrowthZone

Set the tone: Whether targeting association members or your association’s industry stakeholders and regardless of the amount of or type of content, the tone should be helpful, sincere, and compassionate. How to Keep Members Engaged Amid COVID-19. >> Links to press releases. Media Statements (video or text). INFORMATION.