This site uses cookies to improve your experience. To help us insure we adhere to various privacy regulations, please select your country/region of residence. If you do not select a country, we will assume you are from the United States. Select your Cookie Settings or view our Privacy Policy and Terms of Use.
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Used for the proper function of the website
Used for monitoring website traffic and interactions
Cookie Settings
Cookies and similar technologies are used on this website for proper function of the website, for tracking performance analytics and for marketing purposes. We and some of our third-party providers may use cookie data for various purposes. Please review the cookie settings below and choose your preference.
Strictly Necessary: Used for the proper function of the website
Performance/Analytics: Used for monitoring website traffic and interactions
However, most organizations are still exploring where and how to implement AI effectively. How to Prepare for 2025 : Identify High-Impact AI Applications : Start with AI tools that can deliver direct value, such as chatbots for member support, content curation, and predictive analytics.
Freeman released a survey report describing how Gen Z professionals view live events , how their feelings compare with those of their older peers, and how event marketers can apply the insights to better reach this group. GrowthZone explains how to drive members to your community platform. Online community.
As associations learn to create and curate wonderful memberexperiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Part of the team? Prediction 2: Associations will warm-up.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
Fíonta explains why your association’s accounting/finance team must be involved in your AMS project from the start and stay involved through the launch. Financial Times How to take charge of your professional development: advice for every stage of your career. AMS selection. Attendee value. Association finances. 1 CAE credit.
Mary Byers explains why you need one (at least) and what questions will help you identify your competitive advantage overall and for different member segments. eLearningDOC describes the benefits of turning your webinars into self-paced, dynamic, and interactive learning experiences. More info/register (ASAE members only).
Management Team. Ideas to help you engage, empower and retain members. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. Being Thoughtful Takes a Minute… June 12th, 2012 | Posted in Member Engagement + Retention. I’m trying to tell you how to stand out.
Apti explains how to take a proactive approach to developing online learning programs. Their method anticipates member needs and industry trends, instead of reacting to ideas from SMEs alone. New member engagement study. Contribute to industry research by taking Amanda Kaisers New Member Engagement Study survey.
If youve ever had an amazing dinner at a restaurant, youll understand how every micro-interaction impacts your impression of the night. When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. What is memberexperience?
Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. Find out how AI is changing processesand how to get in front of it.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. ● This depth of experience gives them the ability to strategize and address problems in ways your internal team may not be able to.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. This depth of experience gives them the ability to strategize and address problems in ways your internal team may not be able to.
Put People First Your data governance policy will be a document that reflects your organization’s unique culture, teams, and members. Don’t expect your teams to figure this out. Many of the data disasters I’ve seen result from well-intentioned employees trying to get a job done without the correct information about how to do it.
The start of a new year is a time many organizations revisit their strategic goals to make sure their teams’ initiatives for the year are aligned with those goals. Examples could include quality, cost, growth, and memberexperience. Choose which 3 to 5 tell you how your organization is performing at a glance.
Every association management software (AMS) company loves to demonstrate how their AMS meets an association’s requirements. The association staff on the project team care about these functions and features, but most of their co-workers only care about one thing: reports. Teach data users how to create and pull reports.
Your member support team works hard every day to support your members. Four ways Nimble AMS empowers your member support team . Help your member support team better assist your members, by offering innovative software solutions, like the following: 1. Automation (Salesforce Flows).
A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and memberexperience. Does your team feel comfortable with the quality of the data?
eLearningDOC explains why microlearning is an ideal learning format for busy professionals and how to add it to your associations education portfolio. Snack pack How to ensure your association’s communications cut through the inbox clutter. Liz Willits , Content Phenom How to raise readers, in 35 steps. Microlearning.
By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better memberexperiences, and operate more efficiently. Why a Digital-First Culture Matters Improved Member Engagement : A digital-first culture helps associations meet members where they are—online.
And because organizations purchase software to serve their staff and member needs, technology budgeting is becoming a cross- organizational decision, rather than a solely tech-related decision. Discover why non-IT leaders are gaining greater influence over te chnology used to enhance the memberexperience.
You turn to them for help because you know something is amiss, but you might not know where to start or have a frame of reference for how to come up with a solution. Here are the top 10 data challenges associations like yours are running into – and solutions on how to overcome them. Probably not, right? Sound familiar?
Without the right skills in place, associations risk falling behind competitors that have embraced new technologies and trained their teams accordingly. Enhancing Member Engagement Upskilling your workforce isn’t just about operations—it’s about providing better value to your members.
Hear about the hidden ingredient your core message is probably missing (hint: it’s not what you think), three essential elements that make your message irresistible and how to bake them in from the start, where persuasive message design fits in your organization’s ecosystem, and how to make a bulletproof case for it.
Members also care about the state of your technology, and if it negatively impacts their memberexperience they might lapse. Because members use innovative online platforms like Instagram, Twitter, TikTok, and LinkedIn every day, they expect a similar technological experience from their association. Learn more.
However, pricing mistakes can set back your organization’s viability, impacting member satisfaction. Read our blog to learn why your association should adopt a pricing strategy and how to avoid common pricing mistakes. Before you price your products, you’ll want to consider the value it offers to your members and customers.
Creating a clear communication plan to detail the shift in offerings and address potential member concerns is a necessary strategy in navigating change. . Continue reading to learn how to develop a communication plan and effectively announce pricing changes at your association. . How to brainstorm and build a communication plan?.
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a memberexperience that rivals that of today’s leading for-profit companies. So how do you create an engaging memberexperience?
In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great memberexperience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the memberexperience.
He explains how to build product lines using a framework involving product extensions—an interesting and potentially fruitful strategy. But associations have a hard time delivering the personal and emotional experiences people want from communities. Memberexperience. Product ideas. Professional development.
A membership committee is a volunteer-based group of members , serving to improve the memberexperience at an association. Members who serve on the committee have a range of backgrounds and experiences making them fit for leadership. What is a membership committee and why is it important to your association ?
Heres how to create a strategy that sets you apart: Focus on Member-Centric Goals: Keep your members at the forefront by aligning your strategy with their evolving needs. This strategic overhaul led to a 35% increase in member engagement and positioned the association as a leader in innovative healthcare solutions.
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized memberexperience that meets them where they are in their careers, and positions you to grow together. You’re on the same team. Cheer for each other. 10 Association Communications Stats + Membership Tips.
Here’s how to avoid regrets with your next AMS purchase. So, make sure the prospective demo demonstrates critical business functionality in the first place to ensure your software selection team sees how it really operates. Your choice of association management software is too big of a decision to leave to chance.
With 2023 fast approaching, i t’s wise to reflect on t he state of your association and overall memberexperience. During the past year, d id your organization experience disruption in the form of a shrinking budget or a smaller staff? If so, you’re not alone ! Here’s how to get started. Career center solutions.
With disruption happening all around us, were here to upscale your team and ensure that your organization is ready to thrive, improving operational efficiencies and positioning you for success. Our survey shows that while many organizations value collaboration, theres often a need for digital literacy and alignment across teams.
Wondering how to get in the mindset of a young professional in today’s world? This week, Higher Logic teamed up with Community Brands to host a webinar on just that – strategizing for the next generation. For more tips on how to do this, access the full on-demand webinar here. Discussion hosts Vivian Swertinski, Higher Logic Sr.
And even when measured, it can be tricky to know how to use engagement scores to improve memberexperience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.
Y ou made 2023 a great year. T he Nimble AMS team is busy planning for the New Year and considering how we can continue to empower association professionals. Memberexperience Is your association reaching its members? Sign up for the Nimble AMS blog today! Subscribe now. Download now
You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. How to Align with Your Board and Executive Team's Priorities. How to Align with Your Board and Executive Team's Priorities. Objection 1: Price. Learn more below.
Your AMS should be the utility player on your membership team. Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. Membership.
Wes Kao shares solid advice for onboarding yourself when you join a new team. Career Toolkit: Enhancing the Art of Powerful Storytelling in Interviews Gain insight into how to share metrics-driven stories in a way that helps your interviewers feel more connected, intrigued, and inspired to hire you. New job advice. Fri 11/10 at 4 p.m.
H elp your board under stand how the entire association could benef it from a tech nology upgrade by sharing the value of a new AMS. Start by highlighting the curre nt technological shortcomings both you r staff and membersexperience and detail how new technology will address these pain points.
Super-members are members who are so engaged, so seasoned, so advanced in the profession or industry they are not like most members. If your board members fit this profile, they are not good candidates for focus groups to determine the memberexperience. Don’t ask them to guess what new members need or want.
Forj teamed up with Highland Solutions for a webinar with David Whited, leader of the Future of Membership Initiative, and Amrita Kulkarni, Director of Design and Research Strategy.
We organize all of the trending information in your field so you don't have to. Join 57,000+ users and stay up to date on the latest articles your peers are reading.
You know about us, now we want to get to know you!
Let's personalize your content
Let's get even more personalized
We recognize your account from another site in our network, please click 'Send Email' below to continue with verifying your account and setting a password.
Let's personalize your content