Membersuite

JANUARY 12, 2022

Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the member experience and making sure it aligns with what members expect from your association now. Member portal.

Member Experience 122

Member Experience How To Software Learning Management System 122

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

The Association 100

OCTOBER 20, 2024

Chamberlain discusses how AANA prioritizes fast, accurate member services and explores their innovative micro-credentialing program, designed to meet members’ evolving educational needs.

Innovation 130

Innovation Member Experience Education Technology 130

Nimble AMS

JUNE 22, 2022

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

Member Experience 113

Member Experience Tips LMS Software 113

.orgSource

AUGUST 19, 2024

The inability to safeguard personal information puts those relationships at risk. You want to be certain your data is secure, and you need to know that you are problem-solving with accurate information and statistics. Build a Data-Driven Culture Encourage data-informed decision-making at every level of the organization.

Member Experience 100

Member Experience Guidelines Review Education 100

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 111

Member Experience Tips Guidelines Tools 111

Nimble AMS

DECEMBER 8, 2023

Nimble AMS has designed the LWCs so associations can create a dynamic and responsive member experience. When your organization uses LWCs you’ll have unparalleled flexibility as you create custom, professional widgets to elevate staff and member interactions. Want to learn more about the power of Nimble AMS and Salesforce LWCs?

Member Experience 114

Member Experience How To Price Membership Management 114

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Create informational content.

Member Experience 101

Member Experience Software How To FAQ 101

Reid All About it

FEBRUARY 28, 2025

Hear about the themes for 2025, such as navigating AI strategy, the impact of data management, enabling member engagement, and understanding technology debt. Host: Data Analytics Network Speaker: Reggie Henry, Chief Information & Performance Excellence Officer, ASAE Tue 3/4 at 12 p.m. More info/register (ASAE members only).

DC 258

DC Education Arlington Case Study 258

Reid All About it

DECEMBER 6, 2024

Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. To engage members, WorkerBee.TV Association finances. 1 CAE credit.

Content 213

Content Strategy Revenue Education 213

.orgSource

NOVEMBER 20, 2024

By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better member experiences, and operate more efficiently. Why a Digital-First Culture Matters Improved Member Engagement : A digital-first culture helps associations meet members where they are—online.

Member Engagement 88

Member Engagement Member Experience Tools Innovation 88

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

.orgSource

JANUARY 14, 2025

Align Strategy with Data Insights: Use analytics to inform your decisions, ensuring your strategy reflects real-time trends and member behaviors. Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences.

Member Engagement 88

Member Engagement Strategy Tools Technology 88

Association Analytics

JANUARY 21, 2025

Whether its more straightforward things like content creation – having ChatGPT write a blog post for you – or assistance with optimizing events and the member experience, theres hope that associations can save time and deliver on the value proposition like never before.

Tools 169

Tools FAQ New York Discount 169

.orgSource

JANUARY 7, 2025

Leveraging the right technology ensures that your operations are efficient, your member experiences are enhanced, and your organization is positioned to meet future demands. Use Member Insights to Guide Offerings: Personalize member experiences based on preferences and engagement patterns.

Innovation 88

Innovation Survey Strategy Technology 88

Nimble AMS

FEBRUARY 23, 2025

Spring is a time of renewal, and the Nimble AMS Spring 25 release offers fresh product enhancements to improve flexibility, efficiency, and the member experience. Flexible payments offerings in the Member Portal Looking for a fresh approach to enhancing the member experience through e-commerce?

Member Experience 83

Member Experience Products Process Organization 83

Higher Logic

MAY 20, 2020

Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better member experience. Onboard New Members.

Revenue 296

Revenue Learning Management System Member Engagement eBook 296

YourMembership

DECEMBER 5, 2019

Research by Community Brands suggests that members expect a personalized experience with their association. Members also value different information and benefits through each stage of their career. Here’s how your association can give them the experience they expect.

Member Experience 195

Member Experience Member Engagement Marketing 195

Sequence Consulting

MARCH 21, 2025

AI can help your staff visualize and understand the data stored in your associations membership management software , both at the individual member level and across your entire member base. By pinpointing trends and patterns, you can make more informed, data-backed decisions to refine your strategies. Accuracy and Bias.

Software 72

Software Tools Content Survey 72

Higher Logic

MAY 16, 2019

And you need content with context in order to define those digital experiences in the way you want. What information do your members need at a specific time? Can you get that information to them in real-time? Your members need and want a personalized, relevant experience no matter what part of the journey they’re on.

Member Experience 196

Member Experience Technology Content Strategy 196

Association Analytics

MAY 4, 2023

It can also help you identify which programs are resonating with members and which need improvement. With the right tools and analytic insights at your fingertips, you can make data-informed decisions about content creation, marketing strategies, event planning, and more.

Tools 321

Tools Event Planning Member Experience Tips 321

Higher Logic

AUGUST 10, 2017

How to Personalize the Online Member Experience. You’re probably not going to greet members with a city-specific weather forecast, but you can use online activity data and transactional information to customize their experiences. Use that data to send only the most relevant offers and information to each member.

Social Media 196

Social Media Video Member Experience Content 196

Reid All About it

JANUARY 31, 2025

More info/register (free for ASAE members only). Host: ASAE Speakers: Johanna Gundlach, Chief Operating Officer, Betty Bot Reggie Henry, CAE, Chief Information & Performance Excellence, ASAE Truman Towle, Data Analyst, ASAE Tue 2/4 at 11 a.m. 1 CAE credit.

Arlington 258

Arlington Revenue Education Social Media 258

Reid All About it

JUNE 28, 2024

They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Use this information to plan realistic project timelines, learn from the experiences of others, select vendors, and assemble project teams.

LMS 264

LMS Course Member Engagement Education 264

Reid All About it

NOVEMBER 1, 2024

. – Elevate Your Impact: Three Strategies to Build Association Success (Fall Symposium) Hear about three powerful strategies to enhance your data-driven initiatives and meet your members’ needs, starting with a comprehensive data audit to ensure you’re collecting the right information to support your goals. More info/register.

Revenue 258

Revenue Education Arlington Committee 258

Higher Logic

AUGUST 2, 2018

This is key to providing an excellent member experience. Marketing automation allows you to send your members content that is highly relevant to them and their situations. You can provide your audience with more relevant content, both attracting new members and engaging current members, all of which boosts overall ROI.

Marketing 184

Marketing Member Experience Software Email Marketing 184

Nimble AMS

DECEMBER 6, 2024

Additionally, with better awareness of all your data, youll be ready to protect your members privacy and security. In 2025 your members will be looking for more from your association. With the right AI solutions, your organization can deliver a personalized member experience and offer the latest membership benefits.

millennials 109

millennials Tools Technology Social Media 109

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Member Engagement Tools 287

.orgSource

NOVEMBER 5, 2024

Whether it’s member demographics, event participation history, or engagement metrics, data feeds AI’s ability to learn and evolve. Associations that have access to well-organized, accurate data will be able to use AI to: Personalize member experiences by analyzing behavior patterns.

System 88

System Guidelines Process Tools 88

.orgSource

DECEMBER 23, 2024

How to Prepare for 2025 : Strengthen Cybersecurity Protocols : Adopt multi-factor authentication, regular software updates, and secure data management practices to protect member data. Build Transparency : Reassure members by openly communicating the measures youre taking to protect their information, building trust and confidence.

How To 88

How To Survey Video Tools 88

Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. .* – Is My Data Good Enough.

Technology 341

Technology Strategy St. Louis Tips 341

Higher Logic

MAY 29, 2020

If a document like this doesn’t exist, hold some informational interviews with your executive director and the head of the board to figure out what the association's main goals are for the upcoming year. Did your association have a strategic planning meeting at the beginning of the calendar or fiscal year? Objection 1: Price.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Higher Logic

FEBRUARY 28, 2019

It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage. The better the experience, the more likely you are to talk about it (cue the FOMO ). than to follow through.

Tools 208

Tools LMS eBook Resources 208

Reid All About it

FEBRUARY 21, 2025

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. More info/register. 1 CAE credit.

Arlington 258

Arlington Education DC Social Media 258

Higher Logic

AUGUST 1, 2017

To help your association grow and make acquisition campaigns valuable, you can’t just motivate new members to join. 5 Steps to Increase New Member Retention. Getting new members to renew is all about improving the first-year member experience and giving them a clear return on investment for their dues.

How To 196

How To Learning Management System Survey Member Experience 196

Higher Logic

MARCH 27, 2020

In this on-demand webinar, you’ll hear Tara and Vivian engage in a deeper, informative conversation about data and strategic solutions around: Why your association’s career center is more important than you think. How to assess your website data, communications data, and engagement data.

Member Engagement 240

Member Engagement Recruiting Recruitment Tips 240