Reid All About it

NOVEMBER 1, 2024

Member workplace challenges. This member research report from Halmyre Strategies describes the challenges faced by various professions as a new generation enters the workforce , including burnout, work-life balance, client demands, value of credentials, diversity, and changing workforce roles. . Ok, and then what? 1 CAE credit.

Revenue 258

Revenue Education Arlington Committee 258

Reid All About it

JULY 5, 2024

You’re more likely to attract and keep members with either a combination or tiered membership structure. Explore how data-driven strategies can enhance member engagement, inform strategic decisions, and drive organizational growth. Do You Trust Your Member Data? Learn how data silos alienate members and how to fix them.

Strategy 270

Strategy Education Content Tips 270

Optimist Consulting

JANUARY 27, 2016

Understanding how your members and potential members experience your organisation is an important insight in membership development. It is easy to think we know what members are experiencing, but unless you understand and monitor where the organisation ‘touches’ them you won’t truly know what their experience is.

Review 100

Review Member Experience Member Research Examples 100

Nimble AMS

AUGUST 8, 2024

The same goes for your members. While you never want to lose a sale, a frustrating cancel or return process can lead to a poor member experience. Make it easy for members to cancel an event RSVP, merchandise purchase, and, yes, even the membership itself. So do your members.

Discount 133

Discount Tips Member Experience Member Research 133

Associations Now

MAY 4, 2016

Quantitative and qualitative methods for understanding members, then, are better viewed as complements, a yin and yang, each supporting the other. Ask engaged members when they realized the value of the association and many can tell you the exact moment. Please share your experience in the comments.

Member Research 40

Member Research Sample Industry Report 40

Smooth The Path

APRIL 7, 2016

Implicit in our ask to take an online survey, respond to a member interview, attend a focus group or even when we ask off-handed informal questions like what did you think of the conference? is the promise that we will act on the information we are receiving. If you are considering a member survey this post is worth your time.

Member Insights 60

Member Insights Member Research Survey Process 60

Smooth The Path

AUGUST 2, 2018

Over the years these members received more value than the cost of their membership and they had wonderful experiences because of the association. They happily renew looking forward to another year of information that helps them succeed and experiences they enjoy. But some members do not like receiving renewal notices.

Member Research 68

Member Research Cost Member Experience Member Engagement 68