KiKi L'Italien's Acronym Soup

MARCH 23, 2015

Today I had the pleasure of talking with Todd Greer of Synervision - The Leadership Foundation for their weekly interview series. What Challenges Are Facing Associations As It Pertains to Customer Experience? What questions do you wish you could answer over again?

Member Experience 100

Member Experience Social Media Leadership Organization 100

.orgSource

NOVEMBER 20, 2024

By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better member experiences, and operate more efficiently. Why a Digital-First Culture Matters Improved Member Engagement : A digital-first culture helps associations meet members where they are—online.

Member Engagement 88

Member Engagement Member Experience Tools Innovation 88

Reid All About it

NOVEMBER 1, 2024

They save time and when done well, can truly enhance the member experience. The Joyful Leadership Revolution: 6 Components for Building a Successful, Happy Workplace Learn how to infuse more positivity and effectiveness into your leadership style. Host: Impexium Thu 11/7 at 1 p.m. – 1 CAE credit. 1 CAE credit.

Revenue 258

Revenue Education Arlington Committee 258

Nimble AMS

JUNE 27, 2022

When it comes to delivering superior member experience (MX), association professionals know how important it is to invest in technology that drives member loyalty. To truly transform how your members benefit from your organization, you’ll want to invite them to the leadership table. Representing member interests.

Leadership 110

Leadership FAQ Member Engagement Member Experience 110

Associations Now

FEBRUARY 18, 2025

For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging member experiences rising, nondues revenue is now less of a bonus and more of a necessity. Support From Stakeholders The reality is that a strategy is only as strong as its support from leadership.

Revenue 98

Revenue Strategy Leadership Cost 98

Associations Now

JANUARY 28, 2020

They take on important responsibilities and set the tone for a chapter’s culture, programs, and member experience. So when chapter leaders are having trouble handling the job, association leadership must step in and find a solution. Terri Klass offers leadership tips to overcome them. Make Use of Digital and Print. "It

Leadership 112

Leadership Newsletter Communications Course 112

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.

Member Experience 78

Member Experience Directory Recruitment Recruiting 78

Nimble AMS

JUNE 15, 2022

You owe it to your members to develop a thought leadership-driven culture at your association. According to the Community Brands Association Trends Study , members in their mid and late careers rank insightful industry information as their top association priority. How to foster a culture of thought leadership.

Leadership 94

Leadership How To Survey Member Experience 94

Reid All About it

JANUARY 31, 2025

How to Win: Be a Category of One (Leadership for SMBs and Entrepreneurs) Learn how to become a Category of One where you win by not competing and following principles, such as: Work on Yourself, Build Organizational Culture, Use Atomic Habits, Focus on a Niche, and Create a Compelling Saga. 1 CAE credit. More info/register.

Arlington 258

Arlington Revenue Education Social Media 258

Association Analytics

MAY 4, 2023

By bringing colleagues together across the association, you’ll show leadership just how important analytics is for the growth of the organization, your members, and your employees. Even community managers can leverage their unstructured data (conversations) to help enhance your member experience (and really wow your boss!)

Tools 321

Tools Event Planning Member Experience Tips 321

Higher Logic

MAY 29, 2020

Instead, you need to align your new online community with the mission and priorities of your association's leadership. The goal: If your organization offers certifications, continued education, or trainings as membership benefits, your leadership may want to boost involvement in these areas to grow non-dues revenue. Objection 1: Price.

Social Media 254

Social Media Member Engagement Tools Revenue 254

Association Analytics

JANUARY 21, 2025

Whether its more straightforward things like content creation – having ChatGPT write a blog post for you – or assistance with optimizing events and the member experience, theres hope that associations can save time and deliver on the value proposition like never before.

Tools 169

Tools FAQ New York Discount 169

Reid All About it

FEBRUARY 28, 2025

The resulting data will help you prioritize resources and guide conversations with your leadership. – Spring Symposium: Empowering Change Through Data: Bringing Your Data to Life Data is the engine that drives transformative change and enables associations to create truly personalized member experiences. 1 CAE credit.

DC 258

DC Education Arlington Case Study 258

Reid All About it

DECEMBER 6, 2024

Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. To engage members, WorkerBee.TV Association finances.

Content 213

Content Strategy Revenue Education 213

Sequence Consulting

JANUARY 9, 2025

Reading Time: 1 minute In this episode of The Leadership Toolkit podcast, host Mike sits down with Chris Vaughan, founder of Sequence Consulting, to explore the secrets behind transformational leadership and growth within associations.

Leadership 72

Leadership Member Experience Tips Content 72

Sequence Consulting

JANUARY 9, 2025

Reading Time: 1 minute In this episode of The Leadership Toolkit podcast, host Mike sits down with Chris Vaughan, founder of Sequence Consulting, to explore the secrets behind transformational leadership and growth within associations.

Leadership 72

Leadership Member Experience Tips Content 72

Sequence Consulting

JANUARY 9, 2025

Reading Time: 1 minute In this episode of The Leadership Toolkit podcast, host Mike sits down with Chris Vaughan, founder of Sequence Consulting, to explore the secrets behind transformational leadership and growth within associations.

Leadership 72

Leadership Member Experience Tips Content 72

Reid All About it

SEPTEMBER 13, 2024

When Sheri Jacobs of Avenue M polled association professionals, she learned they struggle with prioritizing innovation because of limited time, risk aversion, and lack of leadership support. Member experience. How Well Do You Know Your Members? Challenge your understanding of your association’s members.

LMS 270

LMS Revenue Certificate Content 270

.orgSource

JANUARY 21, 2025

A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress. Steps to Define Your Vision and Goals: Engage Stakeholders: Involve leadership, staff, and members in developing your vision. These initiatives should address challenges, build on strengths, and enhance the member experience.

Strategy 88

Strategy Tools Review Member Engagement 88

Higher Logic

NOVEMBER 20, 2019

But introducing a key member benefit like mentorship can help you engage your members throughout their member journey and increase renewals. Get Buy-In from Leadership. Get Buy-In from Leadership. We've got five tips to help you be successful in starting a mentoring program. Create a Framework.

How To 240

How To Tips Leadership Survey 240

Nimble AMS

SEPTEMBER 20, 2022

With proper practice, your organization can leverage your virtual community to drive engagement, boost retention, and attract new members. . Keep reading for three key tips to improve the member experience with your online community platform. How to drive member engagement and loyalty through your online community.

Member Engagement 125

Member Engagement Guidelines Member Experience Leadership 125

Reid All About it

APRIL 26, 2024

. – Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Conscious Leadership The people in our organization can be the hardest part or the best part of our jobs, depending on the leadership and communication style we bring into our organizations.

Survey 275

Survey Content Education Strategy 275

Sequence Consulting

MARCH 21, 2025

Recognizing and Rewarding Members Recognition strengthens loyalty by making individuals feel like valued members of your associations community. For example: Award ceremonies highlight leadership , volunteer efforts, and industry accomplishments, inspiring others to stay engaged.

Certificate 72

Certificate Education Member Engagement Resources 72

Association Analytics

MARCH 16, 2023

A lightweight framework can also help organizations that are in the process of updating an existing strategy – whether that’s understanding data and systems, solving known and unknown challenges, or improving operational performance and member experience. Culture change starts at the top.

Strategy 317

Strategy System Team Process 317

Smooth The Path

JULY 24, 2017

The post Association Leadership and Ski Patroller Voice appeared first on Smooth The Path. Related: Inoculate your association against fear. Inside effective association staff and board teams. Commonly used association goals doomed to failure.

Leadership 74

Leadership Conference Strategy Team 74

.orgSource

JANUARY 7, 2025

Prioritize Security and Compliance: Implement robust cybersecurity measures and provide staff training to protect member data. Leveraging the right technology ensures that your operations are efficient, your member experiences are enhanced, and your organization is positioned to meet future demands.

Innovation 88

Innovation Survey Strategy Technology 88

.orgSource

JANUARY 14, 2025

Technology is the backbone of operational efficiency, data-driven insights, and personalized member experiences. Associations must go beyond basic interactions to deliver seamless, value-driven experiences at every touchpoint. Are we engaging members throughout their journey, from onboarding to renewal?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

.orgSource

OCTOBER 22, 2024

Invest in AI Training and Strategy : AI isn’t just for tech giants—it can revolutionize how associations operate, from automating administrative tasks to providing personalized member experiences. Investing in AI training and developing a tailored AI strategy will ensure your association doesn’t fall behind.

Survey 88

Survey Strategy Tools Member Engagement 88

Nimble AMS

AUGUST 26, 2022

Successful associations prioritize improving the member experience. The Community Brands 2022 Association Trends Study reports that 90% of association professionals seek to enhance engagement opportunities for their members. Boost member engagement and retention with the powerful combination of YM Careers and Nimble AMS.

Member Engagement 121

Member Engagement Member Experience LMS Committee 121

Reid All About it

OCTOBER 27, 2023

Mastering Year-End Reporting: 5 Tricks and Treats for Advocacy Teams It’s important to show your leadership team, board, and members or clients what you’ve accomplished in the past year, but it’s even more important to connect past success to future plans, especially with a tumultuous election year ahead. . 1 CAE credit. .

LMS 264

LMS Leadership Strategy Recruitment 264

.orgSource

FEBRUARY 25, 2025

How Associations Can Future-Proof Themselves To avoid becoming the next AOL, associations should: Invest in Digital Transformation : Embrace tools like AI to improve member experiences and streamline operations. Focus on Personalized Engagement : Use data to tailor content and interactions to individual members needs.

Innovation 88

Innovation Case Study System Technology 88

Reid All About it

FEBRUARY 7, 2025

Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance member experiences, and unlock new opportunities for growth. 1 CAE credit. More info/register.

Chicago 275

Chicago Revenue Education Member Engagement 275

Reid All About it

MAY 3, 2019

Association professionals who are responsible for reporting analytics to leadership, boards of directors, and other stakeholders come together in a free-flowing environment to share their lunchtime and discuss data analytics topics. Leverage Data to Drive Member Engagement. Tue 5/7 at 12 p.m.* – Communicating Data with Stakeholders.

Tucson 262

Tucson Phoenix Products Member Engagement 262

Association Analytics

JUNE 21, 2023

When you don’t know what’s going on with your members, what is important to them, what events they attend or products they buy or where they’re located, you’re losing out on key opportunities to connect and ultimately make your members’ experience a great one. Member engagement is everyone’s job.

Report 319

Report Team Course Member Experience 319

Higher Logic

AUGUST 15, 2017

You can make the event even more special by including your conference’s keynote speakers, industry experts, and your own leadership and board members. Add a permanent, rotating leadership role or board member position for your volunteers. Find Appreciation Methods that Work for Your Members.

North Carolina 343

North Carolina Project Leadership Discount 343

.orgSource

FEBRUARY 11, 2025

Use AI for Personalization : Artificial intelligence can help deliver personalized content and recommendations based on member preferences. This technology enhances member experiences and increases engagement. Implement Data Analytics : Leverage data analytics to track member behavior, event participation, and other key metrics.

Strategy 88

Strategy Survey Technology Innovation 88

Reid All About it

APRIL 2, 2021

Data will be presented on its impact, with a focus on women in associations, particularly the impact on women in C-Suite and leadership positions and the long-term effects on associations as women continue to exit the workforce. Presenters: Genevieve Borello (Moderator), CAE, Senior Manager, Member Engagement, ACTFL. 1 CAE credit.

Revenue 335

Revenue Conference Education Resources 335