Higher Logic

OCTOBER 2, 2018

By addressing these top needs with community-specific tools: Engagement : Community provides tools, like discussion threads, resource libraries, and calendars, that are built for engaging customers. Discussion boards give customers the ability to connect and chime in about new products.

Tools 191

Tools Marketing eBook Library 191

Higher Logic

JUNE 11, 2019

Making new connections in an environment like this can be energetic, powerful, and truly productive. This is great news for association members or customers who are looking to network with people in your organization, their peers, and other experts, as live events can deliver a lot of enthusiasm for a cause, company, or product.

Conference 218

Conference Library Resources Education 218

Higher Logic

MARCH 20, 2018

User Groups Help Customers Find Success with Their Current Products or Services. Before customers even think about staying with your company long-term or buying more, they want to be successful with the products they already have. A user group is a network of people who use the same products and services.

Library 168

Library Learning Management System Products Education 168

Blue Sky eLearn

JUNE 20, 2018

I am reminded of libraries, which in many ways, are quite similar to associations. I recently watched a great video , which showcased Vancouver’s central library branch, as they are intentionally employing non-traditional library offerings, in order to evolve with the Digital Age. Allow me to draw a comparative line.

Certificate 187

Certificate Library Video Tools 187

Higher Logic

SEPTEMBER 13, 2017

Since everyone can have access to the same discussions, documents and resource library, online communities give each team member the space to do what they do best while remaining mindful of what the other members are doing. Help Collaboration Thrive. Online communities are incredibly effective at fostering collaboration. Why show up?

Team 289

Team Guidelines Project Library 289

Associations Now

APRIL 1, 2020

Women are making some gains, but men still dominate the music production industry. Gender diversity in the music industry has a long way to go; the Production Music Association wants to help. The post Production Music Association Works to Boost Gender Equity in Field appeared first on Associations Now.

Los Angeles 81

Los Angeles Products Committee California 81

Higher Logic

FEBRUARY 27, 2018

Ascend Learning uses 12+ brands to deliver custom products and services to high-value industries like healthcare. Each community has its own discussions, email, and resource library filled with relevant content. Content is easily accessible and searchable in discussions and file libraries, with 10,474 total file downloads. “I

Kansas City 180

Kansas City Library Kansas Content 180

Higher Logic

JUNE 15, 2017

They seed the community with product documentation, expert articles, and ask loyal customers to join. Persuasive Content – Fill your prospect sections with answers to frequently asked questions, documentation on best practices and product benefits to educate prospects on your solutions. See the full customer success infographic.

Products 191

Products Revenue Cost Library 191

Blue Sky eLearn

FEBRUARY 4, 2020

Manage registration, marketing efforts, and product add-on revenue all through your main database. One of the most important AMS features— so important that it earned its own section, rather than a bullet point in the section above— is a comprehensive integrations library. Make the most of integrations.

Organization 270

Organization LMS Software Social Media 270

Reid All About it

JANUARY 4, 2019

I’ll be happy to feature it as long as it’s not product-centric. Jim Lynch, Senior Writer, Nonprofit and Library Technology at TechSoup. Here are the educational events scheduled for next week. If you have any free webinars or events coming up, please send me the link. Alyssa Ford, Data and Strategy Lead at Tech Impact.

Washington 285

Washington Video Social Media DC 285

Reid All About it

MAY 22, 2020

The goals they discuss are thought leadership, meeting leads and decision-makers, product showcasing and brand awareness. I’ll be happy to feature it as long as it’s not too product-centric. Presenter: McNeel Keenan, Vice President, Product Management, Cvent. Virtual conference success stories. Stay safe, stay well, take care.

Certificate 369

Certificate Revenue Conference North Carolina 369

Associations Now

APRIL 6, 2020

A Library for Emergencies. Late last month, the nonprofit announced it would take its Open Library product, which allows users to borrow digital copies of books, and create the National Emergency Library. For its part, the archive says the open library fits under fair use and that authors may opt out.).

Library 123

Library Resources Social Media Examples 123

Higher Logic

JULY 25, 2017

Many engagement methods, like sharing best practices in discussions, also help customers use your use your products more effectively. Customers often share creative ways to resolve issues as well as innovative ways to use products that your company may not have thought of. Ask for Feedback and Contribute to Product Development.

How To 176

How To FAQ Tools Products 176

Higher Logic

OCTOBER 13, 2022

A purpose-built community empowers you to build meaningful relationships with your customers giving them a branded space to ask questions, find information about your product, connect with peers and advocate for your brand. Before we jump in, lets align on the importance of a purpose-built community. Lastly, lets talk about efficiency.

Las Vegas 156

Las Vegas Learning Management System Library Revenue 156

GrowthZone

APRIL 23, 2020

In an effort to support organizations during these uncertain times, hundreds of tech companies are offering free use of their product, extended trials, discounts, and more. Products not endorsed by GrowthZone or its affiliates. PRODUCTIVITY AND TEAM COLLABORATION. ClickUp : Free access to the productivity platform.

Resources 158

Resources Software Video Class 158

Higher Logic

OCTOBER 10, 2017

If your products require a significant investment, then it’s likely putting customers off from buying more. By engaging customers with helpful content and updates on your products after they make an initial purchase, you help ensure that customers think of your company first when they need to solve another problem.

Revenue 159

Revenue Price Products Library 159

Higher Logic

NOVEMBER 30, 2017

They use diverse tools to provide the information customers need in the way they want to receive it, all to fill a business need like improving retention or increasing awareness about your products. Provide updates on products, services, or company priorities. And your c-suite executives are often seen as synonymous with your brand.

Team 174

Team Video Content Library 174

Event Industry News

OCTOBER 23, 2020

innovations, making EventHive one of the most nimble, efficient, yet bespoke event products on the market. An all in one platform for building a compelling event online, VX provides immersive storytelling through branded spaces, gamified 3D worlds and content libraries. INSPIRE: Allow content and storytelling to take centre stage.

Library 132

Library Tools Software Content 132

YourMembership

JULY 6, 2012

Add-On Products. So I figured this would be a good book when I got around to it but as I was browsing the library shelves looking for some books on engagement it was there. Membership Software Association Management Software. Associations. Nonprofits + Foundations. Chambers + EDCs. Corporate + Social. Education + Alumni. Advantages.

Membership Management 150

Membership Management Software Library Price 150

Reid All About it

SEPTEMBER 13, 2024

Product ideas. James Young at Product Community shares ten revenue-generating product ideas. He explains how to build product lines using a framework involving product extensions—an interesting and potentially fruitful strategy. I’m happy to feature it as long as it’s not too product-centric.

LMS 270

LMS Revenue Certificate Content 270

Association Analytics

MAY 20, 2024

By pinpointing who is purchasing products or services, associations can tailor offerings to ensure maximum appeal and engagement. Creating Data Products – One area with significant untapped potential for associations is the creation of data products.

Revenue 169

Revenue Case Study Milwaukee Price 169

Beth Kanter

SEPTEMBER 13, 2017

Many times our meetings are highly productive, but sometimes meetings can be boring, frustrating, and a complete waste of time. What if you tried different processes to increase engagement or productivity? Meetings are a big part of our work week, whether it is a recurring staff, team, or board meeting or informal check-in.

Products 62

Products Library Resources Process 62

Higher Logic

JULY 27, 2017

According to a recent study by Leader Networks , most associations – 83 percent – are aligning their products and services to market needs so they meet members’ expectations and stay relevant. File Library Views and Downloads. How is your association keeping its offers relevant to members and preparing for the future?

Content 136

Content Marketing How To Library 136

Higher Logic

MAY 22, 2018

Every organization is different, with a special product, industry niche, or value proposition for its members. Online communities are perfect for this type of self-service option because you can create private resource libraries with information on frequently asked questions. The answer is often simple: Help people feel heard.

Library 153

Library Resources Products Organization 153

Associations Now

JUNE 12, 2013

The Young Adult Library Services Association hopes to attract more teens to their local libraries with an approach deeply rooted in social media and digital content. There once was a time when libraries frowned upon people using their mobile devices there. How is your association encouraging digital creativity?

Library 40

Library Chicago Social Media New York 40

Higher Logic

AUGUST 8, 2019

Through HUG, our customers can connect on a regular basis, ask about community management best practices, or: Ask questions about our product. Ask for product updates. Sally starts telling them about how this happened to her at her last company, and how she used your product to turn the situation around. Create a knowledge base.

Team 174

Team How To Hawaii Resources 174

Higher Logic

SEPTEMBER 27, 2017

Video - Four times as many consumers prefer watch a video about a product than read about it, so create a video that walks users through your app’s features and benefits. Volunteer opportunities, blogs, and file libraries are also widely used by many community members, and do well in navigation menus. Update Content Frequently.

How To 159

How To Library Video Social Media 159

Higher Logic

FEBRUARY 27, 2018

Ascend Learning uses 12+ brands to deliver custom products and services to high-value industries like healthcare. Each community has its own discussions, email, and resource library filled with relevant content. Content is easily accessible and searchable in discussions and file libraries, with 10,474 total file downloads. “I

Kansas City 136

Kansas City Library Kansas Content 136

Associations Now

OCTOBER 15, 2014

The American Library Association has been outspoken in criticizing the latest version of Adobe’s electronic reader software, which tracks the reading habits of its users—a major no-no in the library world. The American Library Association (ALA) wants to make sure that patrons’ reading choices stay private.

Library 40

Library eBook Software Products 40

Reid All About it

DECEMBER 21, 2018

I’ll be happy to feature it as long as it’s not product-centric. Jim Lynch, Senior Writer, Nonprofit and Library Technology at TechSoup. Webinars are on hold until after the holidays, so here are the educational events scheduled for early January. I’ll add more in the coming weeks. Wishing you all a Merry Christmas! Tue 1/15 at 2 p.m.

Email Marketing 175

Email Marketing Social Media Library millennials 175

Higher Logic

MAY 1, 2019

You're competing around the world, and you may offer similar products and services to half a dozen other vendors, maybe more. You need a way to differentiate yourself outside of product and price, which can only be tweaked so much. Tip: Build a resource library. Knowledge Sharing. 24/7 Availability.

Products 136

Products Library Software Team 136

Candid

FEBRUARY 20, 2024

At Candid, we partner with libraries and nonprofit resource centers across the country to provide nonprofit organizations and local communities with free access to Candid’s educational resources, trainings, and products. Candid community partners are strengthening the local nonprofit sector and helping their communities.

Resources 86

Resources Library Oakland Hawaii 86

Higher Logic

NOVEMBER 10, 2016

I also joined the Higher Logic online user community (known as HUG ) and was able to access their entire library of resources and ask other Higher Logic users for advice — which is exactly the capabilities I wanted to provide for our community. The whole process could not have been smoother.”. “Our About Protech Associates, Inc.

Library 180

Library Maryland Resources Software 180

Higher Logic

APRIL 23, 2019

Pursuing a social business model generally looks like using online engagement tools to promote customer success , crowdsource product innovation, and create a stable support network for customers, but everyone’s use case is different , and it can help to see different ways companies apply the framework. Read more about Netflix’s approach.

Software 166

Software eBook Social Media Products 166

Event Industry News

JUNE 25, 2020

Extensive space for conferences, lectures, meetings and product launches spans four floors with additional outside space, in a location easily accessible by rail, tube and river. For more intimate events, Savoy Place boasts a characterful Library and a series of 11 smaller meeting rooms.

Library 111

Library Video Class Products 111

Higher Logic

OCTOBER 19, 2017

Advocates are five times more valuable than average customers because they spend more on products and increase product purchases, according to Advocate Marketing. So we created opportunities for them to be guest bloggers, do case studies with us, and write product reviews. Higher Logic is no different.

Team 149

Team Marketing Case Study Products 149

Higher Logic

MAY 19, 2016

No, that doesn’t mean you can dump all your marketing materials on top of your community members, or that you should blatantly upsell them certain products (community can help with cross promotion if done correctly). Or make the resource library easy to browse but only members can access or contribute content. Business intelligence.

Team 136

Team Marketing eBook Recruiting 136