Reid All About it

NOVEMBER 1, 2024

Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase member engagement. Coincidence? Education revenue. 1 CAE credit. More info/register.

Revenue 258

Revenue Education Arlington Committee 258

Reid All About it

JANUARY 10, 2025

Members constantly seek more engagement, and you plan to incorporate new strategies and tools to meet these demands. Uncover how your associations culture can drive innovation, adaptability, and member engagement. Hear how NAPA used data to address member needs and operational gaps, achieving measurable results.

Case Study 252

Case Study Education Strategy Content 252

Smooth The Path

JANUARY 28, 2020

The associations with high member engagement know their members well. In fact, you might work at one of these member engagement unicorns. Do staff regularly conduct member research? Are listening tours, welcome calls, or member interviews on your list of to-dos? Because survey fatigue is real.

Member Research 88

Member Research Member Insights Survey Member Engagement 88

Reid All About it

MAY 14, 2021

Learn how to identify good information, develop practices to gather great information moving forward, and leverage information for better member engagement and retention. Amanda Kaiser, member engagement specialist, Kaiser Insights. Vasan Selliah, Member Insight and Engagement Manager, CSAE.

Technology 341

Technology Strategy St. Louis Tips 341

Nimble AMS

MARCH 10, 2024

Data If you leverage an online community platform, you will gain valuable member insights. The data you’ll receive when using an online community will better help you understand your members and create a personalized experience. Boost engagement Want to increase member engagement?

Guidelines 109

Guidelines Member Engagement Member Experience Member Insights 109

Reid All About it

AUGUST 16, 2024

Ambassadors help boost member engagement, expand your association’s and chapters’ reach, and ensure consistent brand messaging while offering meaningful volunteer opportunities and career-building experiences. Hear real-life success stories about creative ways to personalize your approach and make renewals more engaging.

America 264

America Strategy Content Social Media 264

Reid All About it

JUNE 11, 2021

Learn about building your association’s relationship with visitors, members, volunteers, donors, communities and students; member engagement; membership marketing implementation; and connecting your association’s brand with your audience. Vasan Selliah, Member Insight and Engagement Manager, CSAE.

Certificate 322

Certificate Revenue Technology Communications 322

Nimble AMS

AUGUST 23, 2022

When your association has solid policies, you’ll have a better foothold to establish data goals and leverage analytics to gain crucial member insights. Use Nimble AMS’ MyTrailhead , built on Salesforce, to help your employees upskill and optimize your member data. . Learn more about optimizing your member data.

Organization 133

Organization Survey Tips Report 133

Nimble AMS

AUGUST 8, 2022

Leveraging data helps your association gain crucial member insights about learning content and event attendance, boosting member engagement across all avenues. Prioritizing data governance can help you build trust in your organization, attracting new members while also boosting member engagement and retention. .

Committee 109

Committee Review Survey Member Engagement 109

Reid All About it

AUGUST 9, 2024

Jones, CAE, Director of Member Engagement, American Staffing Association Sharon Newport, CAE, Principal, Sharon Newport, LLC Sat 8/10 at 4 p.m. 2024 ASAE Annual Welcome Happy Hour (Cleveland OH) Catch up with AWTC community members, expand your network, and find your people before navigating the next few days.

Cleveland 270

Cleveland LMS Press Release Content 270

Smooth The Path

NOVEMBER 6, 2016

Based on this input we outlined two goals for the research project: Understand member’s current challenges. Learn if there were any barriers preventing deeper member engagement. Listening to members. members could point to the exact event. What is next. Related: Slow data vs. fast data.

Case Study 104

Case Study Project Association Value Member Engagement 104

Smooth The Path

JULY 26, 2018

One of the core staff values would be to be intensely member-focused. We would talk with members often, conduct listening tours, and interview them. We would use all the member insights we gain to develop our member communications, set our strategy, and create an innovation plan. What would you do?

Innovation 74

Innovation Member Insights Member Experience Member Engagement 74

Association Analytics

FEBRUARY 14, 2022

Member engagement – you can identify what products and services your members are interacting with to help increase engagement. Loyalty – data can help you understand behavior that drives the most loyalty amongst your members. Ask, “Do you want better member insights to inform strategy?”

How To 169

How To Case Study Cost Revenue 169

Higher Logic

NOVEMBER 19, 2015

Growth matters: five member engagement hacks. Every community’s growth path is different, but here are some member engagement hacks to test out: The importance of outreach. Try to segment members and engage with them differently (new members, active stars, fallen angels, silent readers, etc.).

Social Media 120

Social Media FAQ Boston Content 120

Reid All About it

JANUARY 13, 2023

. – Membership, Marketing & Engagement. Typical measures of member engagement—such as email open and click-through metrics, social media interactions and website visits—are indicators of general activity, and not necessarily true member engagement. CAE credit.

Revenue 39

Revenue Education Leadership Strategy 39

Nimble AMS

MAY 30, 2023

AI can offer crucial member insights into your data and help you meet your strategic goals. Boost member engagement with an online community , ensuring members can connect with each other and your organization virtually. One of the best ways to do this is to create a digital space for members to engage.

Chicago 118

Chicago Software System Cost 118

Smooth The Path

JULY 31, 2017

While conducting member research new members and long-time members share why they engage with their association (and why they don’t). Because they said yes to a volunteer role and now they feel more responsibility to get engaged. Related: How new members are prompted to engage.

Member Engagement 68

Member Engagement Member Research Project Organization 68

Smooth The Path

APRIL 24, 2018

Associations can no longer make it by marketing benefits.The only way to get their attention and to keep them engaged is by marketing and then delivering solutions and experiences. Can you stand in your member’s shoes and do this? Related: Member Engagement Research.

Member Engagement 95

Member Engagement Marketing Organization Member Insights 95

Reid All About it

MARCH 22, 2019

Tue 3/26 at 8:30 a.m.* – Improving Member Engagement (Coffee Talk – Alexandria VA). Your focus is on your members and it can be challenging to compete for their time. good data for every stage of the member life cycle experience. Improving Member Engagement (Coffee Talk – Reston VA). More info/register.

DC 170

DC Arlington Washington LMS 170

Smooth The Path

SEPTEMBER 6, 2017

The new member engagement rule of three. Or anytime you are at an association event it feels happy and safe. Great associations have an extra something that makes them unique. Related: 10 Ways to increase the energy at your conference. People like me join an association like this.

Member Engagement 103

Member Engagement Cost Conference Industry 103

Reid All About it

FEBRUARY 11, 2022

Keeping Your Members Engaged from Onboarding through Renewal on Your Membership Site. Presenter: Ronja Francoeur, Member Engagement Specialist. Ultimate Member Engagement: The Power of Data-Driven Decision Making. Host: Professionals for Association Revenue. Larry Eason, Senior Strategist. Wed 2/16 at 2 p.m.

Content 39

Content Strategy Technology Tips 39

Nimble AMS

APRIL 6, 2022

The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers. Predictive analytics helped IACP to streamline segmentation, uncover member insights , turn insights into action, and offer continuous association improvement.

Software 116

Software Missouri Revenue Member Experience 116

Smooth The Path

JULY 26, 2017

Becuase they got to experience value as a non-member they assume the member value is even greater so invest the time to learn more. Reverse engineer these reasons new members engage and engage more new members. Related: Our members are not crazy. The most frustrating things new members do.

Sample 68

Sample Discount Member Engagement Course 68

Sequence Consulting

MARCH 26, 2021

Going beyond demographics and building rich member profiles, you can tailor your offerings and communication to resonate deeper. This fosters a stronger sense of connection and ensures your association delivers the kind of value that keeps members engaged and coming back for more.

Social Media 72

Social Media Survey Resources Member Engagement 72

Sequence Consulting

MARCH 26, 2021

Going beyond demographics and building rich member profiles, you can tailor your offerings and communication to resonate deeper. This fosters a stronger sense of connection and ensures your association delivers the kind of value that keeps members engaged and coming back for more.

Social Media 72

Social Media Survey Resources Member Engagement 72

Reid All About it

SEPTEMBER 13, 2019

Turn Member Engagement and AMS Data into Effective Marketing. Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved member insights and reporting. Wed 9/18 at 2 p.m.

DC 34

DC Washington Revenue Review 34

Smooth The Path

JULY 10, 2018

It is worth analyzing our actions in stressful situations and reflecting on what you would think if you were a member. Related: Responsive associations boost early member engagement. The post Our Members Have No Idea What is Going On Behind the Scenes at Our Association appeared first on Smooth The Path.

Member Engagement 89

Member Engagement Conference Member Experience Member Insights 89

Nimble AMS

JUNE 15, 2022

Now that you’ve built connections with your staff and members and routinely seek their insights for thought leadership content, both members and non-members will seek your association for industry insights. Follow these steps to increase your organization’s visibility by elevating your member’s experience: .

Leadership 94

Leadership How To Survey Member Experience 94

Smooth The Path

MAY 23, 2017

Related: How to exponentially improve member engagement at any association. If you are thinking “oh no, we are a Day 2 association” we can explore ways to get the organization firmly back to Day 1. I am happy to bat ideas around. 3 levers of opportunity for associations who are preparing for the future.

Project 89

Project Member Engagement Conference Strategy 89

Sequence Consulting

MARCH 26, 2021

Going beyond demographics and building rich member profiles, you can tailor your offerings and communication to resonate deeper. This fosters a stronger sense of connection and ensures your association delivers the value that keeps members engaged and coming back for more.

Social Media 72

Social Media Survey Resources Tools 72

Smooth The Path

SEPTEMBER 10, 2019

Related: When we create a vacuum of information, our members make up stories. Some engagement tactics paradoxically prevent member engagement. New board members feel like an alien in an alien land. The post Our Member’s Decisions Are Not What They Seem To Be appeared first on Smooth The Path.

Member Engagement 60

Member Engagement Conference Member Insights Member Research 60

Smooth The Path

JANUARY 24, 2019

The New Member Engagement Study is a mixed method study. Have you got questions for your members? The two methods work well together especially when the qualitative research is conducted first, and the results are used to write the quantitative survey.

Member Research 60

Member Research Strategy Sample Survey 60

Smooth The Path

AUGUST 2, 2017

Many associations see that their most at-risk members, the ones least likely to renew, are new members. But some new members do engage with the association, and they go on to become engaged 3-7 year members. At the end of the membership cycle, we tend to see engagement fall off again among long-time members.

Course 96

Course Project Report Conference 96

Smooth The Path

MAY 1, 2018

Have you ever had someone raise their hand to volunteer, and they ended up being a dud? They asked to be on the board or to lead a committee, or they signed up to speak or write an article, or they said they would work registration or be a greeter. You thought they would be great.

Committee 88

Committee Project Member Experience Member Insights 88

MemberClicks

MAY 9, 2022

What members to target for event insights. With these types of surveys and member insights, you don’t want to just focus on getting the most responses, but also the highest quality of responses you can get. Craft your next event based on what is feasible for your organization and what your members are looking for.

Event Planning 52

Event Planning Survey Review Social Media 52

Smooth The Path

JANUARY 28, 2016

The post Sorting Out the Opinions that Matter the Most for Our Associations appeared first on Smooth The Path.

Member Insights 60

Member Insights Member Engagement 60

Smooth The Path

MARCH 22, 2016

Think of the things in your life that you buy without questioning it. I’m not talking about the same old dish detergent you always buy.

Price 60

Price Member Experience Member Insights Member Engagement 60