Wild Apricot

MARCH 30, 2022

A few years ago, I joined an online writing club. I was hoping to start tracking my writing progress and connect with other writers, and I hoped the sense of community would give me motivation to keep developing my skills. Two months after I joined,

Member Experience 417

Member Experience Organization 417

Wild Apricot

MAY 2, 2019

Wondering how to keep your members around forever? Here are 9 ways you can improve their member experience of your organization and engage your members more than ever.

Member Experience 386

Member Experience Organization How To 386

Higher Logic

NOVEMBER 8, 2022

The post What We Learned from the 2022 Association Member Experience Survey appeared first on Higher Logic. Find out what your members want. Higher Logic’s 2022 Association Member Experience Report helps you do just that. . For association leaders, the advice is often the same again and again.

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Member Experience Survey Report Member Engagement 194

.orgSource

AUGUST 19, 2024

The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource. When employees throughout the organization become effective stewards, data transcends its status as information. It becomes the key to building enduring relationships and solving your organization’s biggest challenges.

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Member Experience Guidelines Review Team 100

Higher Logic

SEPTEMBER 26, 2022

The post How Technology’s Past and Present Will Affect Future Member Experiences appeared first on Higher Logic. A recent episode of the Member Engagement Show podcast featured a discussion on how technology, or the lack of it, shapes the member experiences associations provide.

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Member Experience Member Engagement Technology 156

Smooth The Path

FEBRUARY 1, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

Member Experience 147

Member Experience Price Certificate Member Engagement 147

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

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Member Experience Tips How To Software 130

Higher Logic

APRIL 21, 2022

The post Meet Higher Logic Thrive: Our New Member Experience Solution for Associations appeared first on Higher Logic. Presenting Higher Logic Thrive, the complete solution for associations to create powerful member experiences, easily.

Member Experience 156

Member Experience 156

Nimble AMS

JULY 18, 2023

Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the member experience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.

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Member Experience Technology Social Media Software 129

Nimble AMS

FEBRUARY 19, 2023

Do y our members value in – person events ? If so, g ive them something to talk about when you improve the member experience by adopting innovative technology ! Associations Now reports that young professionals value in-person events. Here’s how to get started. Online community platform.

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Member Experience Tips Software Innovation 128

Nimble AMS

JUNE 22, 2022

According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.

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Member Experience Tips Software LMS 120

Nimble AMS

OCTOBER 28, 2022

Your associ ation should consider adopting AI because it can help you exceed member expectations and boost recruitment and retention efforts. Keep reading to learn more ways AI can help your association provide an excellent member experience and offer c ompetitive member benefits. . Improve member services.

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Member Experience Recruiting Recruitment Tips 116

Nimble AMS

MARCH 8, 2023

How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.

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Member Experience Innovation Tips Software 115

Nimble AMS

JUNE 13, 2023

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

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Member Experience Revenue Products Process 123

YourMembership

JULY 18, 2019

The post How to turn your members events into great member experiences appeared first on YourMembership. In fact, in the Community Brands benchmark report on small staff associations, 83 percent of respondents said that events.

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Member Experience How To Revenue Conference 218

YourMembership

JANUARY 17, 2019

The post Social engagement for a great member experience appeared first on YourMembership. Here are a couple of social technology capabilities to consider: Built-in online community Many association technology providers are seeking innovative ways to elevate social networking among association.

Member Experience 170

Member Experience Social Media Innovation Technology 170

Smooth The Path

JULY 7, 2020

Many members feel a part of something bigger than themselves. When people share their member experience, I’m struck by how little they talk about their benefits. Value is necessary, but so is cultivating exceptional member experiences. Focus on experience before focusing on the paperwork.

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Member Experience Innovation Association Value Member Engagement 136

Nimble AMS

DECEMBER 8, 2023

Nimble AMS has designed the LWCs so associations can create a dynamic and responsive member experience. When your organization uses LWCs you’ll have unparalleled flexibility as you create custom, professional widgets to elevate staff and member interactions. Want to learn more about the power of Nimble AMS and Salesforce LWCs?

Member Experience 120

Member Experience How To Price Membership Management 120

Membersuite

JANUARY 12, 2022

Members have more options for online education, information, and networking, so differentiating programs and services from competitors became more urgent. Dedicate time to reassessing the member experience and making sure it aligns with what members expect from your association now. Map the Member Journey .

Member Experience 122

Member Experience How To Software Learning Management System 122

Association Adviser

NOVEMBER 9, 2022

So, how can you enhance your association’s career center to attract more job seekers, turn them into members and offer your existing members a great experience? The post 5 Ways to Enhance Your Career Center for a Great Member Experience appeared first on Association Adviser. Learn more.

Member Experience 144

Member Experience Tools Member Engagement 144

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 118

Member Experience Tips Guidelines Tools 118

YM Careers

MAY 21, 2024

Association industry research suggests that career development can improve the member experience. The post Research-based Tips to Improve the Association Member Experience appeared first on YM Careers by Community Brands. Here are six tips based on those findings.

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Member Experience Tips Industry 52

Smooth The Path

JUNE 1, 2021

Somebody at the TSA figured out how to transform a potentially terrifying experience for little kids into an adventure of intrigue and excitement. What bits of your member experience feel like drudgery for members? Perhaps we could find the little shifts that flip the experience into something great.

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Member Experience Chicago Certificate Course 78

Smooth The Path

JANUARY 18, 2022

When might your members experience fear? Identify all the places where members might feel a twinge (or a lightning bolt) of fear and work to improve their member experience. The post Identify Spots of Fear for a Better Member Experience appeared first on Smooth The Path.

Member Experience 78

Member Experience Certificate Course Conference 78

Nimble AMS

JULY 11, 2022

Surprisingly, association professionals continue to undervalue offering career resources, even though it proves to be a huge benefit with the power to drive a superior member experience. Here’s how: Seven tips to elevate the member experience by becoming an industry career resource . Use your data. Learn more.

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Member Experience Software How To FAQ 106

Smooth The Path

MARCH 14, 2019

Members know when a poor user experience prevents them from engaging and will tell you if you ask them. When your metrics indicate there is a problem talk to members to find out what the source of the problem is. Related: The real value of the association for members. Experiences you cannot measure might matter more.

Member Experience 102

Member Experience Marketing Communications Industry 102

GrowthZone

JANUARY 11, 2022

A powerful AMS helps your organization streamline its internal processes so that your leadership and staff can focus on the member experience. Engaged members will renew their contracts and recruit colleagues who help your organization grow and support your mission.

Member Experience 78

Member Experience Directory Recruiting Recruitment 78

YourMembership

JANUARY 5, 2018

The post 3 New Year’s resolutions to improve your association members’ experience. I only have to look over my shoulder at the elliptical in my office to spot a failed resolution of 2016. However, it doesn’t have to be this way. appeared first on YourMembership.

Member Experience 170

Member Experience Marketing 170

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 95

Member Experience Tips Member Engagement Membership Management 95

Nimble AMS

JANUARY 31, 2020

It’s time to deliver the experience members have come to expect. Your association might want to provide a personalized member experience, but are you actually doing it? Chances are that your association wants to provide a personalized member experience. Collect and use member data. Take the next step.

Member Experience 78

Member Experience System Content Tips 78

MemberClicks

AUGUST 19, 2021

When it comes to member experience, your association is similar. If you’ve ever had an amazing dinner at a restaurant, you’ll understand how every micro-interaction impacts your impression of the night.

Member Experience 92

Member Experience Tips Member Engagement Membership Management 92

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

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Class Member Experience Revenue Member Engagement 130

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

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Class Member Experience Revenue Member Engagement 130

YourMembership

MARCH 9, 2017

Your association membership is boosted by your members seeking credibility, professional development, competitive advantages and ways to give back. But, one of the primary reasons members join your association is for networking opportunities.

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Member Experience Software Association Management Social Media 231

Aptify

MAY 20, 2021

In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great member experience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalize the member experience.

Member Experience 72

Member Experience Tips Technology Team 72

ReviewMyAMS

MAY 19, 2021

Guest post by HeidiAnne Malcom, RSM US Members interact with your organization in many ways, but the main way is through your website. When members and nonmembers visit your website they already have an expectation of the experience they should encounter.

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Member Experience LMS Maine Organization 93

HighRoad Solution

APRIL 24, 2020

Association members follow the same process when they’re making decisions about attending events, renewing their membership, or getting certified. Every purchasing decision happens at the end of a journey.

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Member Experience Process Member Engagement 109