Higher Logic

NOVEMBER 8, 2022

The post What We Learned from the 2022 Association Member Experience Survey appeared first on Higher Logic. Find out what your members want. Higher Logic’s 2022 Association Member Experience Report helps you do just that. . For association leaders, the advice is often the same again and again.

Member Experience 194

Member Experience Survey Report Member Engagement 194

Higher Logic

NOVEMBER 16, 2023

The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic. Learn what association members care about most in Higher Logic’s annual Association Member Experience Report.    The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.

Member Experience 177

Member Experience Survey Report Member Engagement 177

Wild Apricot

NOVEMBER 5, 2024

The post How East York Probus Club Streamlined Operations and Enhanced the Member Experience with WildApricot – Case Study appeared first on WildApricot.

Case Study 195

Case Study Member Experience 195

Smooth The Path

FEBRUARY 1, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

Member Experience 147

Member Experience Price Certificate Member Engagement 147

NetForum

JUNE 10, 2024

Learn how NetForum A-Score helps you enhance the member experience, offering crucial engagement insights. How to improve your association’s member experience with engagement scoring appeared first on NetForum Association Management Software. Download this free guide today.

Member Experience 151

Member Experience How To Software Association Management 151

Higher Logic

SEPTEMBER 26, 2022

The post How Technology’s Past and Present Will Affect Future Member Experiences appeared first on Higher Logic. A recent episode of the Member Engagement Show podcast featured a discussion on how technology, or the lack of it, shapes the member experiences associations provide.

Member Experience 156

Member Experience Member Engagement Technology 156

Higher Logic

APRIL 21, 2022

The post Meet Higher Logic Thrive: Our New Member Experience Solution for Associations appeared first on Higher Logic. Presenting Higher Logic Thrive, the complete solution for associations to create powerful member experiences, easily.

Member Experience 156

Member Experience 156

The Association 100

AUGUST 25, 2024

Meghan Henning , Founding Partner, OnWrd & UpWrd The post Enhancing member experience with ASQ’s Stephanie Denvir appeared first on The Association 100. This episode is packed with insights to help association professionals enhance their own engagement strategies.

Member Experience 130

Member Experience Member Engagement Innovation Tools 130

Association Adviser

NOVEMBER 9, 2022

So, how can you enhance your association’s career center to attract more job seekers, turn them into members and offer your existing members a great experience? The post 5 Ways to Enhance Your Career Center for a Great Member Experience appeared first on Association Adviser. Learn more.

Member Experience 144

Member Experience Tools Member Engagement 144

Nimble AMS

FEBRUARY 19, 2023

Do y our members value in – person events ? If so, g ive them something to talk about when you improve the member experience by adopting innovative technology ! Associations Now reports that young professionals value in-person events. Here’s how to get started. Online community platform.

Member Experience 124

Member Experience Tips Software Innovation 124

Nimble AMS

JULY 18, 2023

Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the member experience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.

Member Experience 126

Member Experience Technology Social Media Software 126

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

Nimble AMS

JUNE 13, 2023

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

Member Experience 120

Member Experience Revenue Products Process 120

Nimble AMS

MARCH 8, 2023

How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.

Member Experience 111

Member Experience Innovation Tips Software 111

.orgSource

AUGUST 19, 2024

The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource. When employees throughout the organization become effective stewards, data transcends its status as information. It becomes the key to building enduring relationships and solving your organization’s biggest challenges.

Member Experience 100

Member Experience Guidelines Review Team 100

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 114

Member Experience Tips Guidelines Tools 114

Nimble AMS

DECEMBER 8, 2023

Nimble AMS has designed the LWCs so associations can create a dynamic and responsive member experience. When your organization uses LWCs you’ll have unparalleled flexibility as you create custom, professional widgets to elevate staff and member interactions. Want to learn more about the power of Nimble AMS and Salesforce LWCs?

Member Experience 116

Member Experience How To Price Membership Management 116

Wild Apricot

SEPTEMBER 25, 2024

Identify the needs of your members and how to best meet them. Explore the benefits of gathering feedback and ready-to-us examples to help you create a meaningful survey to enhance member experience and drive improvements.

Examples 336

Examples Survey Organization Member Experience 336

Higher Logic

FEBRUARY 11, 2022

The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic. Wondering how to keep the member experience continuous during the Great Resignation? The post The Great Resignation: Ensuring Continuity for Your Members appeared first on Higher Logic.

Member Experience 317

Member Experience How To 317

Association Analytics

JANUARY 11, 2021

They’re dedicated to monitoring changes within the profession and ensuring members receive necessary resources and updates. As part of their mission to serve their members, NCACPA has been focused on analyzing their member data to influence decisions that impact the member experience.

North Carolina 319

North Carolina Member Experience Resources 319

YourMembership

FEBRUARY 16, 2018

Are you doing all you can to give them a stellar experience? Creating member journey maps is an effective way to see your members’ experience from their point of view. The post Walk a mile in your members’ shoes to identify areas for improvement. Journey maps. appeared first on YourMembership.

Member Experience 484

Member Experience Member Engagement Marketing 484

Higher Logic

OCTOBER 17, 2019

If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable member experience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.

Revenue 211

Revenue Tools Member Engagement Member Experience 211

YourMembership

OCTOBER 2, 2019

To deliver a great member experience, it’s time to make sure your organization is the kind of place techies want to work. National Techies Day is a perfect occasion to consider the future of your association. Today is National Techies Day – a day when students are encouraged to consider a career in technology.

Member Experience 244

Member Experience Technology Organization Industry 244

Higher Logic

MAY 20, 2020

Try hosting weekly or monthly meetings, instead of sending out lots of emails, to create more personal relationships with your members. You’ll gain a better understanding of who your members are, what they’re expecting from you, and ultimately deliver a better member experience. Onboard New Members.

Revenue 296

Revenue Learning Management System eBook Member Engagement 296

NetForum

SEPTEMBER 26, 2024

Learn 8 tips and tools to help your association’s staff work more efficiently and deliver a better member experience. 8 ways to improve your association’s efficiency appeared first on NetForum Association Management Software.

Software 204

Software Tips Member Experience Tools 204

Spark Consulting

MARCH 27, 2024

I think we don’t focus enough on the concept of creating delight when we’re creating member experiences. .” I want to emphasize that. It’s about delight. Stop and think about that for a minute.

Member Experience 243

Member Experience Conference Organization 243

Spark Consulting

MAY 6, 2021

Their member experience is neither representative nor typical. Even their professional or industry experience is usually not typical, as people who are more senior or prominent in the profession or industry you serve are almost certainly over-represented.

Video 370

Video Course Survey Member Experience 370

Higher Logic

FEBRUARY 4, 2020

Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized member experience that meets them where they are in their careers, and positions you to grow together. Make it simple for your members to connect (on their terms) while providing a cohesive member experience.

Communications 287

Communications Tips Content Tools 287

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 135

Survey Strategy Member Experience Review 135

Association Analytics

MAY 25, 2021

In an attempt to provide a seamless member experience and aggregate all member data in one place, associations have been working with technology partners to perform system integrations through single sign-on, pushing all of their transaction data back into the AMS.

System 321

System Cost Proposal Analysis 321

Higher Logic

MAY 29, 2020

Your goal during this should be to give them confidence that you’ve thought through these things and to convince them that the effort or cost will be worth it for both the health of your organization and an improved member experience. Objection 1: Price. Example: “X platform is cheap/free. Why don't we use that?”.

Social Media 254

Social Media Tools Member Engagement Revenue 254

Nimble AMS

DECEMBER 10, 2023

Read these blogs to get started: Artificial Intelligence 101: Tips to leverage AI at your association It’s time for your association to get started with artificial intelligence (AI) Boost member retention with artificial intelligence and automation 3. Member experience Is your association reaching its members?

Software 146

Software Member Experience Tips Innovation 146

YourMembership

DECEMBER 5, 2019

Here’s how your association can give them the experience they expect. The Community Brands Digital Evolution Study underscores the importance of personalization in delivering a great member experience. The post Deliver a personalized experience during the career journey appeared first on YourMembership.

Member Experience 195

Member Experience Member Engagement Marketing 195

Association Analytics

MAY 4, 2023

Even community managers can leverage their unstructured data (conversations) to help enhance your member experience (and really wow your boss!) You need analytics to tell you why registration is down year over year. Analytics is easily one of the most important factors in running a successful organization these days.

Event Planning 321

Event Planning Tools Marketing Member Experience 321

Higher Logic

MARCH 27, 2020

Integrated technology systems and how to combine relevant job opportunities and networking within an online community to provide maximum member value. Using the data you have to “observe and serve” audiences, define and deliver the right member experience, and find opportunities to personalize outreach and content.

Recruiting 240

Recruiting Recruitment Member Engagement Communications 240

Nimble AMS

FEBRUARY 13, 2024

Leverage the Nimble AMS Spring ‘24 release to i mprove your staff and member experience , putting you on track to exceed your goals. My orders Using the new Experience Cloud Community Hub enhancements, you can now empower your members to track, view, and manage their Nimble AMS orders. Finance is going to love this!)

Innovation 133

Innovation Member Experience Committee Products 133

Higher Logic

DECEMBER 19, 2018

You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized member experience. For example, if you hear members say, “I thought I’d have tons more networking opportunities than I do,” it might be time to invest in an online community and give members the connection they’re craving.

Marketing 289

Marketing Communications Survey Tools 289