Reid All About it

MAY 14, 2021

. – Carepoints in the Member Journey (the 100th episode of Chatting with Agnes & Cecilia). This series of 15- to 20-minute videos cover hot topics and issues related to 501c organization management. Katie Johnson, General Counsel and Chief Member Experience Officer, National Association of REALTORS®. every Monday.

Technology 341

Technology Strategy St. Louis Tips 341

Higher Logic

NOVEMBER 1, 2018

Solid data analysis and reporting are some of the best ways to show the value of the work you do and prove that your organization is getting a great return on their investment. This data shows you what kind of content your members like and can help you decide what content strategy to pursue. But it doesn’t have to be!

Report 203

Report Tips Marketing eBook 203

Nimble AMS

MAY 30, 2023

Searching for a modern AMS is a team effort—t hat’s why Chicago AMS Fest 2023 is the perfect event for your organization. How to find the right AMS for your association at AMS Fest 2023 T o help you find the right AMS for your organization , here are three questions to ask vendors at AMS Fest 2023 : 1. Online community platform.

Chicago 118

Chicago Software System Cost 118

Nimble AMS

APRIL 6, 2022

The event’s theme was discovering the “next normal” for our industry, organizations, and people. . Becoming a trailblazing organization with ASSH. The International Association of Chiefs of Police (IACP) leveraged Nimble AMS and predictive analytics to increase its member retention numbers.

Software 116

Software Missouri Revenue Member Experience 116

Nimble AMS

JUNE 15, 2022

Follow these three tips to create an authentic thought leadership culture at your association, amplify your member’s voices, and increase organizational visibility in your industry. . To create an authentic thought leadership culture at your organization, listening to your staff and members is vital. “As Meet with staff.

Leadership 94

Leadership How To Survey Member Experience 94

Nimble AMS

AUGUST 8, 2022

While data analytics might be communicated as a high priority, the surveyed association professionals report their confidence in the state of their member data remains weak. How can your organization reverse this concerning trend? What ongoing education or training do we need to adopt to become a data-driven organization?

Committee 109

Committee Review Survey Member Engagement 109

Reid All About it

OCTOBER 13, 2017

The weekly list of free professional development events for the association community… I’m excited and honored to be heading to Association Charrette today with 19 other association geeks for a weekend full of “insightful conversation about emerging trends and disruptions” in the association industry. Exciting times! More info/register.

DC 150

DC Washington Content Tools 150

Nimble AMS

MARCH 10, 2024

According to the latest Community Brands research, 52% of association professionals use an online member community but only 14% rate their use of the platform as excellent. Why should your member-based organization leverage an online community to engage your members?

Guidelines 109

Guidelines Member Engagement Member Insights Member Experience 109

Reid All About it

FEBRUARY 11, 2022

Member experience. Amanda Kaiser says member experience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the Member Experience? Mon 2/14 at 1 p.m.

Content 39

Content Strategy Technology Tips 39

Smooth The Path

AUGUST 30, 2016

This is great advice but it is awfully hard to do when we don’t know our members’ why. For every action (or inaction) members (and non-members) take there is a why. As established organizations, knowing our member’s why helps us develop and communicate our why.

Las Vegas 79

Las Vegas Member Insights Member Research Survey 79

Reid All About it

SEPTEMBER 13, 2019

Check out this 15-minute web series covering hot topics and issues related to 501c organization management. Whether it’s due to a merger, new leadership, changing audience demographics or to just keep pace with the competition, at some point all organizations come to the question: “Is it time re-brand?” or subscribe for updates.

DC 34

DC Washington Revenue Review 34

Reid All About it

JANUARY 13, 2023

They explain how these factors affect the member experience, how the AMS market is changing, and what you should look for in a new AMS. Hear about membership trends and leadership traits that served organizations well during the pandemic. Stopping Churn: Renewal Strategies to Retain Your Association’s Members.

Revenue 39

Revenue Education Leadership Strategy 39

Smooth The Path

APRIL 7, 2016

They believe the mission or the promise of the organization is critically important and they know the association needs to improve. They are going through some massive cultural shifts as they reorient the decades old organization toward the future with a new focus on rapid innovation. How does this apply to member insights?

Member Insights 60

Member Insights Member Research Survey Process 60

Smooth The Path

AUGUST 2, 2017

But some long-time members choose to stay engaged, and this is what they say engages them: Long-time members tend to be very advanced in their career. They lead teams, big projects, or organizations and they deal with many complex problems. When you are the only one who does what you do for your organization, it is lonely.

Course 96

Course Project Report Conference 96

Smooth The Path

APRIL 24, 2018

Our members are self-centered. Our members have… no time. Only organizations that solve our member’s problems, speak their language, and understand them will get their time and attention. Not in a bad way, we are all self-centered. and their attention is scattered.

Member Engagement 95

Member Engagement Marketing Organization Member Insights 95

Smooth The Path

MAY 1, 2018

I’d love to help, but I’m getting a promotion/switching organizations/starting a new project. Ummm… it is March, which is tax time, and I’m already working 20-hour days. . This is the wrong time in my career. This is the wrong time in my life. I just had a baby and my elderly parents are moving in. .

Committee 88

Committee Project Member Experience Member Insights 88

Smooth The Path

JULY 10, 2018

They might think: I didn’t get a return call, so the organization must be a bureaucratic mess. They may have no idea what is going on in the background but based on your reaction; they might jump to the wrong conclusion. It seemed like the CEO was a little short with me, I guess he is not all that approachable.

Member Engagement 89

Member Engagement Conference Member Experience Member Insights 89

Protech

APRIL 12, 2023

As a member of an association’s staff or leadership team , you see the hard work that goes into managing these organizations firsthand. While this process can require a lot of effort and coordination from your team, it can be very rewarding to support your members with opportunities for education and networking.

Association Software 52

Association Software Software How To Certificate 52

Smooth The Path

JUNE 26, 2018

The membership team spends time talking to members about the industry, profession, and about the challenges members face. In another scenario, the membership department is focused on the mechanics of running a membership organization. The membership staff is tasked with becoming experts in the AMS and keeping the data clean.

Committee 83

Committee Recruiting Recruitment Team 83

Smooth The Path

JULY 31, 2017

Because when they were new members, the association helped them and they are starting something new again (new manager, new director, or starting a new project never done before in their organization). Because they are ready to switch organizations and they know networking can help them secure a better job faster.

Member Engagement 68

Member Engagement Member Research Project Organization 68

MemberClicks

OCTOBER 23, 2023

These organizations foster collaboration, share industry-focused research, and create spaces where members like you can network and learn. If you’re using trade association membership software, for instance, factor in those costs as they directly contribute to the member experience.

How To 52

How To FAQ Software Florida 52

Reid All About it

MAY 5, 2023

Membership Mondays A chance to collaborate with association peers on the challenges and opportunities you face in your organization. This month’s topic: the member journey. Using Member Insights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come.

Chicago 207

Chicago Education Certificate Revenue 207

Reid All About it

FEBRUARY 14, 2025

These questions address issues that affect the member experience, security, data integrity, e-commerce, training and support, reporting, data migration, upgrades, and costs. Member experience. Fonta suggests applying the core principles of a good online user experience (UX) to help members take advantage of benefits.

Chicago 252

Chicago Arlington Education Strategy 252

Reid All About it

NOVEMBER 29, 2024

. – Adaptive Leadership for Nonprofits (Radio Free 501c, the podcast of Rogue Tulips Consulting ) Every week, Rogue Tulips brings the nonprofit community intriguing guests discussing vital topics affecting nonprofit organizations around the world—and we have fun doing it! 1 CAE credit. More info/register. 1 CAE credit. 1 CAE credit.

Arlington 245

Arlington Chicago Education Strategy 245