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Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. More info/register (ASAE members only).
Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. Regularly update your strategy to reflect new trends and maintain relevance.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional memberexperience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members.
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. —Samuel Johnson AWTC awards. More info/register.
The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment. Many rely on basic reporting, leaving untapped potential in memberinsights and operational optimization.
not a techie) in charge of selecting and implementing technology, you need to know a bit about APIs. Remote work technology. They recently shared a list of must-have technology for remote work along with tips for selection and implementation. Host: Brandt Krueger, founder Event Technology Consulting. Hybrid work.
While this number is up from 18% in 2019, data silos remain a pain point for many associations when attempting to provide the best memberexperience. . Becoming informed about the overall state of how associations use their member data alerts you to whether your organization should also act. .
If you don’t routinely upgrade your software, your technology is at a higher risk of failure , potent ially leaking member data. This approach ensures your organization is keeping up with the latest technological advances without budget-busting fees and broken customizations. What’s our answer? Leading technology.
Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. Host: Association Women Technology Champions. Fri 2/11 at 12 p.m. Host: Hopin.
One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and memberexperience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit.
Pamm Schroeder, Deputy Executive Vice President, and Jake Adler, Chief Technology Officer, offered countless examples of how embracing Nimble AMS and Salesforce can help associations blaze trails, while still offering the best memberexperience. . MyTrailhead for you and your members.
MemberSuite team shares the trends they see rising in the “collective association consciousness ,” including AI for normal people, walking the DEI talk, and others related to events, non-dues revenue, remote/hybrid work, community, data, and technology. Host: Association Women Technology Champions. Hybrid/remote work. Want to indulge?
Leveraging data helps your association gain crucial memberinsights about learning content and event attendance, boosting member engagement across all avenues. Prioritizing data governance can help you build trust in your organization, attracting new members while also boosting member engagement and retention. .
MemberSuite describes how technology (beyond the conference app) can help you improve the event attendee experience. What a member (or anyone) says they need isn’t always what they really need. good data for every stage of the member lifecycle. More info/register. Host: Association Advisor/Naylor Association Solutions.
Using MemberInsights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. how technology can support your non-dues efforts, and how to get a sponsorship up and running (plus tips for adjusting existing programs). CMP credit.
These questions address issues that affect the memberexperience, security, data integrity, e-commerce, training and support, reporting, data migration, upgrades, and costs. Memberexperience. Fonta suggests applying the core principles of a good online user experience (UX) to help members take advantage of benefits.
Host: Association Women Technology Champions Tue 12/3 at 12 p.m. Host: Association Women Technology Champions Wed 12/4 at 11 a.m. Transforming MemberExperiences With AI Marketing Learn about a carefully curated selection of intuitive, powerful AI tools specifically developed for the unique challenges of modern marketing.
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