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Discover new tools that can reduce time-consuming activities and unlock pockets of growth. From transforming memberexperiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. More info/register. More info/register.
Yet, many associations report challenges in integrating emerging tools like AI and maintaining cybersecurity. Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems.
The Rise of Generative AI in Content and Engagement 2024 Trend : Our survey revealed that generative AI has quickly become an essential tool for associations, enabling them to personalize interactions, streamline content production, and enhance engagement. This helps ensure staff are ready to leverage AI effectively.
Hear what these trends mean for associations and share practical tips on how to use AI to boost member engagement, simplify your operations, and stay ahead of the game. Learn how to make the most of these emerging tools. Host: Member Lounge Speaker: Farhad Khan, CEO & Membership Strategist, Member Lounge Thu 2/13 at 3 p.m.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional memberexperience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members.
They save time and when done well, can truly enhance the memberexperience. We’ll walk through programming text-based and video-based chatbots using tools like Zapier, Soul Machines, Tidio, and more. 1 CAE credit. . – Not-So-Everyday AI: All About Chatbots Chatbots are all the rage – and for good reason. 1 CAE credit.
This data shows you what kind of content your members like and can help you decide what content strategy to pursue. Digging into your community data can provide you with valuable memberinsights, which you can use to improve your memberexperience. Read more about it. Evaluate Retention Over Time.
Katie Johnson, General Counsel and Chief MemberExperience Officer, National Association of REALTORS®. 5 Ways to Enhance the Modern MemberExperience. Most existing association management system (AMS) solutions lack the online customer experience that people have come to expect in our digital age.
One of the most fascinating technological developments is the increasing use of artificial intelligence (AI) to deliver a more meaningful and valuable customer and memberexperience. explains the basics of AI (and its many cousins) and shows how AI can be used to help members develop an association habit. Exciting times!
Data If you leverage an online community platform, you will gain valuable memberinsights. The data you’ll receive when using an online community will better help you understand your members and create a personalized experience.
Pamm Schroeder, Deputy Executive Vice President, and Jake Adler, Chief Technology Officer, offered countless examples of how embracing Nimble AMS and Salesforce can help associations blaze trails, while still offering the best memberexperience. . Best practices for Nimble AMS administrators. Adam Carey, Sr.
Memberexperience. Amanda Kaiser says memberexperience must be the new blueprint for engagement. What stands out in the 33 research studies she’s conducted is how much members not just think but also feel about their membership. What has Changed about the MemberExperience? Host: Fridays@4.
Learn from real-world case studies from organizations who integrate, automate, and coordinate systems like marketing automation, online communities, and their AMS for improved memberinsights and reporting. good data for every stage of the member lifecycle. Association Site Search – How to Create an Amazing Search Experience.
They explain how these factors affect the memberexperience, how the AMS market is changing, and what you should look for in a new AMS. We will look at your current thinking and processes and then have each of you walk through a personal habit challenge utilizing some tools and systems for change. Want to indulge? CAE credit.
To build a supportive community and offerings that prioritize members’ goals and interests, it’s critical that your organization invests in the right association management platform. This software makes managing the large amounts of data your association collects simple, illuminating key memberinsights.
People are people and yes, maybe we are using different tools to communicate and to receive information but fundamentally we are all still people. Some research lists Millennials professional wishes: more work-life balance (or more work-life blending), more collaboration and more meaning in their work. But, who doesn’t want this?
If you’re using trade association membership software, for instance, factor in those costs as they directly contribute to the memberexperience. Consider all the exclusive resources, networking opportunities, training sessions, and other benefits that members gain access to.
Using MemberInsights to Power Your Engagement Knowledge is power especially when it comes to understanding, serving and keeping your members for years to come. Join us for a conversation on how we can have successful events for international populations. CMP credit. More info/register. Host: MPI Wed 5/9 at 11 a.m. 1 CAE credit.
Large companies can afford these tools, but what about small companies or professionals who work for themselves or are in between jobs? I spy an opportunity for associations: provide these AI tools and funnel users into your educational and credentialing programs. Memberexperience. Licensing. Onboarding. 1 CAE credit.
Transforming MemberExperiences With AI Marketing Learn about a carefully curated selection of intuitive, powerful AI tools specifically developed for the unique challenges of modern marketing. Learn what they value most and strategies to help you improve your association’s memberexperience and deepen member engagement.
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