Member Experience Member Research Presentation 
Reid All About it
MAY 3, 2019
Amanda Kaiser dispels three myths on why people join associations and reveals the real reason—based on her member research. Conversations will include presentations and attendees discussing challenges and key points on each topic. Presenter: Mike Pennington, CAE, Novi Evangelist. Presenters: Vivian Swertinski, Sr.
Reid All About it
NOVEMBER 1, 2024
Member workplace challenges. This member research report from Halmyre Strategies describes the challenges faced by various professions as a new generation enters the workforce , including burnout, work-life balance, client demands, value of credentials, diversity, and changing workforce roles. Ok, and then what?
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Reid All About it
JULY 5, 2024
You’re more likely to attract and keep members with either a combination or tiered membership structure. Membership Monday This month’s topic will be an encore presentation from one of the great sessions we had at our MMC+T conference in May. Do You Trust Your Member Data? Tony Rossell of Marketing General Inc.
Nimble AMS
AUGUST 8, 2024
4 retail sector ideas to apply to your association’s member service Here are four ideas to help you keep pace with (and even exceed) your members’ expectations for a great customer experience: 1. The same goes for your members. This will leave each member with a positive impression of your association.
Reid All About it
JULY 9, 2021
Presenter: Drift’s Sr. Presenter: Kathleen Zwarick Shanley, PhD, CAE, ACC, ELI-MP. Presenters: Ryan Costello, Chief Strategy Officer, MemberSuite. Greg Melia, CAE, CEO, Customer Experience Professionals Association. Presenter: Kevin Green, CEO of iBreakthrough. More info/register. Fri 7/9 at 4 p.m. Host: Fridays@4.
Smooth The Path
OCTOBER 2, 2017
While planning a membership summit for city and area Florida realtors associations, the event host found my session on FSAE’s program and asked me to give the presentation to their association professionals. I probably wrote 100 blog posts before I was ever asked to present in person. I do know some, many even, but this is rare.
Smooth The Path
MAY 21, 2017
These six insights were straight from member research, and I have three more for you. Instead of asking them to give it as a session there are at the conference ask them to present it in a webinar to attendees in a month’s time. Receptions are awkward for most attendees except for a few long-timers.
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