Aaron Wolowiec

MAY 24, 2016

As some of you may know, Event Garde sends a monthly e-newsletter. As such, marketers are moving away from mass emails, instead sending customized communications to members – which translates into more meaningful member experiences. Remember that newsletter I referenced? So…what are your thoughts?

Marketing 140

Marketing Email Marketing Newsletter Report 140

Reid All About it

JANUARY 28, 2022

Take Your Silent Auction to the Next Level: Raise More Money, Free Up Staff Time and Create an Unforgettable Member Experience. The superman of silent auctions is going to lead a conversation alongside a few of his clients about how they revolutionized the silent auction experience. . – Fri 1/28 at 1 p.m. 1 CAE credit.

Newsletter 195

Newsletter Survey Software Process 195

Higher Logic

MAY 29, 2020

Online engagement tools open up a new world of advertising space and give you a new way to attract sponsors with compelling and diverse offers around events, community ad space, and member newsletters and mailings. Promote your publications and subscriptions. Objection 1: Price. Example: “X platform is cheap/free.

Social Media 254

Social Media Member Engagement Tools Revenue 254

.orgSource

OCTOBER 29, 2024

Personalized Member Engagement AI enables associations to create personalized member experiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.

Tools 88

Tools Member Engagement Strategy Innovation 88

Reid All About it

APRIL 19, 2024

5 Secrets to Newsletter Success: Elevating Membership Engagement Redefine the impact of your email newsletters. Explore 15 key strategies that illuminate the path to newsletter excellence. 1 CAE credit. 1 CAE credit. More info/register. Host: UST Education Speaker: Erica Salm Rench, MBA, COO, Rasa.io Wed 4/24 at 1 p.m.

Education 258

Education Social Media Content Strategy 258

Association Analytics

APRIL 1, 2024

Most associations don’t have an easy way to measure member engagement across all their different systems and touch points. And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

Elevating Engagement

SEPTEMBER 6, 2023

I’m delighted to be a part of this list of must-read newsletters for association professionals. If you like my newsletter feel free to share it with your friends and check out some other great newsletters below! A selection of articles featured in the Elevating Engagement newsletter: Are You Time Starved?

Newsletter 52

Newsletter Member Engagement Case Study Revenue 52

Higher Logic

OCTOBER 17, 2017

Providing special perks, such as a discount on membership dues, to leaders and members of your best-performing chapters. Featuring top chapters on your association homepage, in a blog, or via a newsletter. You can publish their tips online or send them out in a newsletter to give other chapters practical advice on how they can improve.

Tools 222

Tools Revenue Tips Newsletter 222

YourMembership

MARCH 29, 2012

One Comment to “Who Cares If You’re Listening… ” Personalize the Member Experience, Increase Retention says: June 12, 2012 at 8:44 am. [.] I’ve written about personalizing the member experience for years now but Chris Brogan reminded me in his weekly newsletter just how far personalization can [.].

Organization 150

Organization Social Media Software Price 150

Socious

OCTOBER 10, 2016

But Amazon isn’t the only pervasive brand that’s personalizing the online customer and member experience. 4 Ways Your Association Can Use Data to Personalize the Member Experience. Like Amazon, your association has access to a large amount of information on your members. Method #2) Tailored Email Newsletters.

How To 100

How To Software Membership Management Newsletter 100

Nimble AMS

JANUARY 23, 2023

Three strategies to promote your new AMS purchase Are you ready to get staff, members, and key association stakeholders e xcited about your new AMS? After you’ve purchased your new technology, you’ll want to share the goals of the AMS project and the expected outcomes for your organization and your members. Member login portal.

How To 113

How To Software Social Media Member Experience 113

Aptify

NOVEMBER 5, 2020

Let them know what communications you’ll be sending them, such as your member newsletter, and how often they’ll receive those communications. Make sure they know who to contact at your organization or where to go online if they have questions or would like to give feedback about their member experience. Be personal.

How To 148

How To Examples Member Experience Social Media 148

Higher Logic

JANUARY 30, 2018

It also needs a long-term strategy, beta testing, content, and consistent attention to ensure members receive value. All those elements provide a great member experience, which can help increase member acquisition, retention, and revenue.

Video 218

Video Project Event Planning Content 218

Reid All About it

APRIL 26, 2024

Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts. Benchmarks for Success Dive into Higher Logic’s most recent association email, community, and member experience survey data benchmarks. Content marketing. Many of these are on my regular reading/listening list too.

Survey 275

Survey Content Education Strategy 275

Reid All About it

JULY 30, 2021

Your members primarily interact with your association using technology such as your website, LMS, AMS/CRM, and more. But if your technology platforms are not well integrated, you are likely missing out on key member retention opportunities. Member Engagement: 15 Ways to Take Your Newsletter to the Next Level. CAE credits.

Certificate 195

Certificate Newsletter Technology Strategy 195

Reid All About it

JUNE 30, 2023

15 Ways To Take Your Email Newsletter To The Next Level: Marketing Artificial Intelligence in Action Learn how to use email newsletter marketing to engage your members about current topics and industry trends. Hear about newsletter best practices to increase engagement and curate outside content. 1 CAE credit. CAE credit.

Chicago 207

Chicago Education Revenue Newsletter 207

MemberClicks

NOVEMBER 1, 2024

In an association setting, content marketing is the process of producing information and resources that resonate with both current and prospective members. Goals of Content Marketing for Associations Associations are uniquely positioned to offer content that directly serves their members’ professional and personal development.

Content 52

Content Marketing Social Media Newsletter 52

Higher Logic

SEPTEMBER 18, 2018

Bon Appetit put a casual, simple request paired with a real email address into their newsletters. Members can easily reply with a few thoughts. Tip : If you don’t have this already, add a place for members to share feedback on your unsubscribe option about why they’ve unsubscribed. You can bet they’re hearing back!

Tips 120

Tips Survey Newsletter Member Experience 120

Higher Logic

AUGUST 15, 2017

You can make the event even more special by including your conference’s keynote speakers, industry experts, and your own leadership and board members. Take plenty of photos and highlight them in slideshows in your online community or an article in your print newsletter to extend post-event engagement. Want to do even better?

North Carolina 343

North Carolina Project Leadership Discount 343

Reid All About it

JANUARY 21, 2022

The member experience. Too much has changed in our world to keep assuming the member experience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the member experience and apply what you learn.

Survey 195

Survey Price Newsletter Technology 195

Associations Now

JANUARY 28, 2020

They take on important responsibilities and set the tone for a chapter’s culture, programs, and member experience. Garrity suggests providing existing and emerging chapter leaders with training resources such as online courses, in-person leadership training sessions, and weekly or biweekly leadership newsletters.

Leadership 111

Leadership Newsletter Communications Course 111

Higher Logic

MARCH 19, 2019

For example, the Massachusetts Society of Certified Public Accountants (MSCPA) created an advertising kit to send to advertisers, showing them what they had available and including stats about its member engagement and demographics. The success with advertising has been huge for us. Have you allowed promotion in the past?

Revenue 191

Revenue Tips Massachusetts Certificate 191

Associations Now

SEPTEMBER 25, 2018

Last year, in the wake of an active hurricane season, the Association of Rehabilitation Nurses made a crucial decision : It temporarily paused dues, extending the deadline to pay for members who were affected by storms. The pause option can also be perceived as a member benefit. A newsletter pause. Online retailers like J.

Newsletter 100

Newsletter Member Engagement Member Experience Strategy 100

Association Success

MARCH 25, 2019

Easy access to other members who have the same niche project, goal, or challenge. Quick response to members who call, email, or chat. Quick-to-read but highly valuable newsletters. Try standing in your member’s shoes and list all the points of friction between members and the association’s policies, or staff, or systems.

Newsletter 109

Newsletter Member Experience Project System 109

Higher Logic

JUNE 8, 2017

Begin by empowering members to use your app to join the communities they’re most interested in, sign up for newsletters, and get notifications about discussion threads. Regardless of whether you’re working with a private member community or a customer support portal, your app needs to meet users’ expectations.

Software 168

Software Content Library Tools 168

Smooth The Path

APRIL 12, 2018

Easy access to other members who have the same niche project, goal, or challenge. Quick response to members who call, email, or chat. Quick-to-read but highly valuable newsletters. Related: Association trend watch: member experiences. Improve the member experience with curated networking. Helpfulness.

Member Experience 83

Member Experience Newsletter Project System 83

Association Analytics

FEBRUARY 20, 2024

Top of funnel outreach includes channels like social media, newsletters, and blogs that are designed to establish credibility. The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members.

Strategy 169

Strategy Social Media Discount Resources 169

MemberClicks

NOVEMBER 30, 2021

If you’re like many organizations, you’re consistently looking for ways to enhance your member experience. While some associations rely on hosting networking events or sending free branded swag, you can engage them simply by shining a spotlight on select members. But how do you get started with a member spotlight?

Newsletter 98

Newsletter Member Experience Examples Content 98

Smooth The Path

MARCH 31, 2020

Conduct a benchmarking survey to track and amplify how members are responding to the crisis. Create a temporary daily or weekly e-newsletter of industry/profession-specific articles that are COVID-19 related. Develop a landing page or microsite as a one-stop-shop for information and resources that your members need during this time.

Member Engagement 144

Member Engagement Newsletter Resources Survey 144

Optimist Consulting

MAY 31, 2016

– “The member experience”. Every time you communicate with your members is an opportunity to convey the member experience. Tailor your messaging to each stage of the member journey, for example, upon joining, during their time as a member and at renewal.

Marketing 100

Marketing Member Experience Social Media Recruitment 100

Association Success

MARCH 12, 2019

Ultimately, and getting to the core primary purpose of our new structure, we will align around doing one thing exceptionally well, and that is delivering much-improved member experiences and engagement – especially digitally. This translates to the core primary outcome for all of us on staff: member and customer retention.

Certificate 109

Certificate Discount Content Team 109

Disciple Media

OCTOBER 2, 2023

Member experience is the amalgamation of every touchpoint, interaction, and sentiment your community members encounter in your digital community. So, let’s dive in and explore some practical strategies you can use to elevate your member experience. In other words, a happier member is often a spending member.

Member Experience 36

Member Experience Tips FAQ Content 36

Membersuite

JULY 16, 2021

Another tactic for recovering “lost” members is to collect their LinkedIn profile URL so you can find out where they went if their work email bounces. You should be able to tell members’ and customers’ exactly how you use every piece of data in their record. For example, do you use all the demographic data you collect?

Report 175

Report How To Committee System 175

Nimble AMS

JULY 23, 2023

But did you know that Nimble AMS utilizes Salesforce Experience Cloud to empower associations to create branded and personalized member experiences? When you use Nimble AMS and Experience Cloud , you can follow your organization’s branding to build a stylized member experience. Watch now

Social Media 104

Social Media Member Experience Content Tips 104

Nimble AMS

NOVEMBER 26, 2019

This may seem simple, but thanking your members for joining can be a powerful way to make them feel welcome, appreciated, and to set the tone for a great member experience. Send new members an email from your executive director. Read Supporting the Lifetime Member Journey. Or better yet, give them a call.

Member Experience 88

Member Experience Tips Newsletter Member Engagement 88

Smooth The Path

APRIL 21, 2020

We write emails to our members. We may write the association’s newsletter, webpages, articles, blog posts, or letters to the membership. Most of us are writers. Today is a scary time to be a writer because there is a lot of criticism from readers about organizations being tone-deaf.

Newsletter 109

Newsletter System Communications Organization 109

Associations Now

NOVEMBER 20, 2018

Last year, in the wake of an active hurricane season, the Association of Rehabilitation Nurses made a crucial decision : It temporarily paused dues, extending the deadline to pay for members who were affected by storms. The pause option can also be perceived as a member benefit. A newsletter pause. Online retailers like J.

Newsletter 79

Newsletter Member Engagement Member Experience Strategy 79