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The post How Technology’s Past and Present Will Affect Future MemberExperiences appeared first on Higher Logic. A recent episode of the Member Engagement Show podcast featured a discussion on how technology, or the lack of it, shapes the memberexperiences associations provide.
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. At.orgSource, we believe the key lies in mastering three essential building blocks: strategy, culture, and technology. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
They go into detail on items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Host: Association Women Technology Champions Wed 4/23 at 1 p.m. AI tools course. to 4:10 p.m. 1 CMP credit.
They go into detail on the items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Day One Agency suggests not believing the headlines about Gen Z. Host: re:Members Tue 3/4 at 12 p.m.
They cover the planning process, elements of an RFP, factors to keep in mind when selecting an AMS partner, and advice from technology consultants Achurch Consulting, DelCor, Effective Database Management, and Ellipsis Partners. New member engagement. Don’t leave your new members hanging. Awards presentations.
It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Enjoy these recognizable examples of technology or optimization causing us to be worse off than we were before. More info/register (ASAE members only).
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Presenters: Christin Berry, VP of Business Analytics & Data Services, ASAE. Presenter: Susan Borke. More info/register.
Conversations will include presentations and attendees discussing challenges and key points on each topic. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Presenter: Mike Pennington, CAE, Novi Evangelist. Presenters: Vivian Swertinski, Sr.
Presenter: Caroline Francis, Ed.S, The ROI Member Recruitment Brochure: How to Crea8e Brochures That Positively Influence Membership Decisions. This discussion will examine the intersectionality between the elements of change management, DEI principles, and online community management to design an equitable user experience.
By participating in Association Adviser’s annual Association Communications Benchmarking Survey , you can help yourself and others benchmark member communication challenges and improvements—and you’ll get the first look at the report this summer. Host: Brandt Krueger, founder Event Technology Consulting. More info/register.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
If you’re like most enterprise level associations, you likely have an in-depth process to get executive approval for any technology investments. Follow best practices Lay the groundwork for new technology by applying change management best practices. Detail how new technology can alleviate these pain points.
Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Presenters: Lindsay Gross, Director of Facilitation Services, Event Garde. Presenters: Beth Arritt, Staff VP Marketing, AAAE.
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. —Samuel Johnson AWTC awards. More info/register.
Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . When you adopt innovative technology at your association, you have the power to increase worker engagement, productivity, and collaboration. How to find the right technology for your association. Download now.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members.
The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members. Without a clear strategy, associations risk being left behind as others move forward with technology-driven solutions.
Ready to take your memberexperience to the next level? Artificial intelligence technologies, like chatbots, can help associations work more efficiently and boost member satisfaction. Wouldn’t it be great to have a magical employee who worked 24/7 and could automatically handle common member requests and questions?
As an association looking to provide the best memberexperience, it’s vital to offer a mobile-friendly option. Whether discussing the latest industry trend on your online community platform or registering for your annual event, members want to connect with their organization from the convenience of their mobile devices.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Nancy Snowden, M.A., Manager of Educational Experiences, MPI. Presenters: Patricia F. More info/register.
The weekly list of free educational events and resources for the association community… “5G, when fully implemented, is poised to be a very big deal, a far bigger transformation in mobile technology than any previous generational shift. Presenter: Ginger Malin, Founder & EVP Business Development, BadgeCert. 1 CAE credit.
A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Isis Fabian, DEI leader at Carta. Presenters: Leanne Calderwood, CMP; Nancy Snowden, M.A.; More info/register.
Josh Bersin is always insightful about the future of work, technology, HR, and learning. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Tony Rissley, Expo Auctions.
Just as Amazon uses AI to suggest products you might like, associations can use AI to recommend relevant professional development courses, connect members with similar interests, or highlight industry news that matters most to each member. Contact me to discuss how AI can revolutionize your member interactions and boost retention.
The weekly list of free educational events and resources for the association community… I thought I knew a lot about gathering requirements for new technology, so how did I miss the boat on business requirements? Recharge your MemberExperience. Learn 6 ways to recharge your memberexperience.
The weekly list of free educational events and resources for the association community… If you’re going to the ASAE Technology Conference next week and see my name badge walking toward you, snap me out of my daze, I mean, big thoughts, and say hello. Before you go, check out DelCor’s Guide to the 2018 ASAE Technology Conference.
Event Mobi explains how technology can help you build a year-round community and content hub for attendees. But they say technology alone is not enough, you should invest in people and a plan too. They explain how these factors affect the memberexperience, how the AMS market is changing and what to look for in an AMS.
It’s a topic of frustration that was mentioned on the show floor by many members and association staff. One of the sessions I attended at ASAE Annual was “Strategically Evaluating your IT’s Readiness” presented by DelCor and ASAE’s CIO Reggie Henry. The post I’m Already a Member; Don’t You Know That? Association Data.
However, along with its promise, AI presents some unique challenges that organizations must navigate to fully harness its power. Positioning for Success in an Era of Disruption , where we highlighted the coming wave of AI and other emerging technologies, urging associations to embrace innovation early.
It covers virtual event strategy and technology, including a list of platforms for different purposes. Presenter: Tim Schurr, Schurr Success, Inc. Hear how two associations responded to 2020 challenges by looking at member data in fresh new ways. How to Go Virtual (While Still Creating an Engaging Experience).
The memberexperience. Too much has changed in our world to keep assuming the memberexperience you provided pre-pandemic is the experience your members and prospective members want, need, and expect now. MemberSuite suggests how to reevaluate the memberexperience and apply what you learn.
Learn the practical steps to create a technology strategy that aligns with your association’s mission and goals, and get a roadmap to take immediate action in support of your association. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events.
During the event, association and event professionals had the opportunity to learn about the latest technological innovations designed for their industries. How well is your association driving member engagement? Throughout the member engagement journey, member commitment increases with more activity and more organization engagement.
If you’re going to the ASAE Technology Conference, like me, and agreed during registration to receive emails from exhibitors, then you’re probably getting several of them a day. Hear about strategies that help turn prospects into new members and ways to customize your website to fit the needs of your members. More info/register.
They explain how these factors affect the memberexperience, how the AMS market is changing and what you should look for in a new AMS. Held the second Friday of each month, these intimate, virtual conversations are a chance to form meaningful connections with other women and allies in the association technology community.
Check out the new page on my site, Association Brain Food Resources , dedicated to feeding your brain with information from our industry partners about association technology, membership, data management, cybersecurity, non-dues revenue, and more. Presenters: Smriti Bansal, Head of Content, Braindate by e180. Brain Food resources.
. – Membership Monday This month’s topic will be an encore presentation from one of the great sessions we had at our MMC+T conference in May. How do you activate your members for advocacy in 2024, when they can access all the world’s information and entertainment on a device in their pocket? Do You Trust Your Member Data?
If so, secure a copy of the strategic plan, and use it as the guide for your presentation. This is how you can prove your new member community will be a valuable technology investment. It’s easier and faster for you to get members involved. 5 Common Organizational Priorities for Associations. Staying Relevant.
Oh, The Association Podcast is hosted by Ben Muscolino of Breezio and AMS Geek, and Jake Toohey and Joe Post of Adage Technologies. Presenter: Kevin Whorton, president, Whorton Marketing & Research. Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Annetta L. Presenter: Gil Hildebrand, CEO, Gilded.
Because other groups have emerged to address HR’s present and future, “they’ve lost a whole generation of operators that they’ll never get back.” Presenters: Tanya Hannah Rumble, CFRE, MFA-P of the Association of Fundraising Professionals. Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Pamela J.
Find out how to design for virtual-first experiences, satisfy the desire to network, and keep your members engaged. Presenters: Graham Harvey, Chief Strategy Officer, Matchbox Virtual Media. Presenters: Amy Thomasson, Marketing Director for the Congress of Neurological Surgeons. Presenters: Cvent team. Host: Cvent.
Are your technology capabilities aligned with your mission? ” We will explore the importance of creating a technology strategy for your association that aligns with your organization’s mission and long-term goals. *All Host: Brandt Krueger, founder Event Technology Consulting. Presenter: Drift’s Sr.
Presenters: Steve Suhm, Marketing Director, Association of Equipment Manufacturers Headquarters. Presenter: Cammy Bean, Senior Solutions Consultant with Kineo. Presenters: Matt Jung, Director of Program Development, TechSoup. Presenter: Stewart Kibby, CEO, WorkCast. More info/register. More info/register. Host: TechSoup.
The future of technology and virtualization has become a more important and relevant topic to discuss within your association. Every corner of your business is impacted by technology: human resources, hiring, finance, operations, communications, and member engagement. Presenter: Meaghan Carey, Glisser’s U.S. 1 CAE credit.
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