Higher Logic

NOVEMBER 16, 2023

The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic. Learn what association members care about most in Higher Logic’s annual Association Member Experience Report.    The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.

Member Experience 177

Member Experience Survey Report Member Engagement 177

Smooth The Path

FEBRUARY 1, 2022

As associations learn to create and curate wonderful member experiences, some will find they might need to warm up their tone. For example, members say that some organizations’ super polished and professional tone is a bit stuffy and even off-putting. Prediction 2: Associations will warm-up.

Member Experience 147

Member Experience Price Member Engagement Certificate 147

Reid All About it

FEBRUARY 28, 2025

.* From Resumes to Results: Hiring for Real Impact Learn about a competency-based framework to clearly define success in a role and identify what matters in a candidate’s background; an end-to-end hiring strategy to improve job advertising, sourcing, interviews, and final decisions; and common hiring pitfalls to avoid and what to do instead.

DC 258

DC Education Arlington Case Study 258

Association Analytics

APRIL 1, 2024

And even when measured, it can be tricky to know how to use engagement scores to improve member experience and operational results. In this post, we’ll explore three strategies you can use to ensure you’re making the right moves for more meaningful member engagement.

Member Engagement 210

Member Engagement Strategy Certificate Survey 210

The Association 100

AUGUST 25, 2024

On the latest A100 episode , Stephanie Denvir of the American Society for Quality dives into the innovative strategies ASQ is implementing to elevate member engagement, from leveraging personalized communication to launching a game-changing online community platform.

Member Experience 130

Member Experience Member Engagement Innovation Strategy 130

Reid All About it

FEBRUARY 21, 2025

Fri 2/21 at 11 a.m.* – A Match Made in Heaven: How Event Surveys Transform Feedback into Your Events Learn how to pair the power of event data with proven survey strategies to deliver exceptional experiences for both attendees and exhibitors. Im happy to feature it as long as its not product-centric. Fri 2/21 at 1 p.m.

Arlington 258

Arlington Education DC Social Media 258

Sequence Consulting

NOVEMBER 26, 2024

To innovate, grow, and offer more value to your members , you must make a comprehensive plan for the future. We’ll cover the core elements of a successful long-term strategy and walk through top tips to boost your association’s member engagement , keep you motivated, and empower you to achieve your goals. Seek out an expert.

Strategy 72

Strategy How To Guidelines Software 72

Reid All About it

JANUARY 31, 2025

Ill add one more reason: many writers have been in your clients (or members) shoes. They truly understand your target audiences experiences and emotions. Online learning strategy. Joanna Pineda of Matrix Group International describes strategies for mitigating the membership cliff. Membership strategy. 1 CAE credit.

Arlington 258

Arlington Revenue Education Social Media 258

Sequence Consulting

DECEMBER 15, 2024

To innovate, grow, and offer more value to your members , you must make a comprehensive plan for the future. Well cover the core elements of a successful long-term strategy and walk through top tips to boost your associations member engagement , keep you motivated, and empower you to achieve your goals. Seek out an expert.

Strategy 72

Strategy How To Guidelines Software 72

EventMobi: Association Events

SEPTEMBER 13, 2023

Excitement, pride, gratitude—all of these emotions can stem from a positive member experience! So how do you improve your member experience? Member experience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does Member Experience Matter?

Member Experience 130

Member Experience Tips How To Software 130

The Association 100

OCTOBER 20, 2024

On The A100 Podcast , Nathan Chamberlain, director of membership for the American Association of Nurse Anesthesiology, shares his expert insights into building member value through empathy-driven strategies and cutting-edge technology.

Innovation 130

Innovation Member Experience Education Technology 130

Reid All About it

FEBRUARY 7, 2025

This course describes immediate steps and long-term strategies that will help your association attract more website traffic by improving your ranking with Google, Bing, and other search engines. They provide helpful tips for creating a 12-month training strategy so each volunteer receives the right amount of learning at their moment of need.

Chicago 275

Chicago Revenue Education Member Engagement 275

Nimble AMS

JULY 18, 2023

Today, associations are even more focused on increasing value and providing great experiences to attract and retain members. According to Community Brands research, enhancing the member experience is the top area of focus, and providing personalized experience remains the biggest area associations plan to invest in.

Member Experience 123

Member Experience Technology Social Media Software 123

Reid All About it

DECEMBER 6, 2024

It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Candace Vanderpoel at McKinley Advisors explains what low response rates on member surveys mean and how to improve them. Content strategy.

Content 213

Content Strategy Revenue Education 213

Reid All About it

NOVEMBER 1, 2024

Mobile engagement strategy. Clowder explains why you need a mobile engagement strategy when deploying a membership app and how that strategy helps you deliver value, build trust, and increase member engagement. Member workplace challenges. Why do content strategies fail —and what can you do about it?

Revenue 258

Revenue Education Arlington Committee 258

Higher Logic

NOVEMBER 12, 2019

Association membership in the modern age is all about providing people with real value on their terms, and strategically leveraging technology is an effective way to attract and retain those members who you’ll transform into your trusty advocates. Read the full case study for more details on their strategy and results.

Tools 205

Tools Recruiting Recruitment Strategy 205

Nimble AMS

JUNE 13, 2023

Is improving the member experience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the member experience is their most important business objective. If so, you’re not alone.

Member Experience 117

Member Experience Revenue Process Products 117

Nimble AMS

NOVEMBER 17, 2024

Are you looking for strategies to drive revenue to your association? Rather than reducing product costs and increasing sales, you could reconsider your organization’s pricing strategy. Choosing the right pricing strategy for your association’s services and products can offer powerful results.

Price 117

Price Cost Products Strategy 117

Nimble AMS

MARCH 8, 2023

How associations can innovate a nd improve the member experience To become an innovative association , you’ll want to address and solve problems at your organization as they arise. Boost member service efforts by investing in AI chatbots. With a modern AMS, you can offer an innovative shopping experience for your members.

Member Experience 109

Member Experience Innovation Tips Software 109

Nimble AMS

FEBRUARY 24, 2023

You’ll also learn how you can enhance the attendee and member experience. We’re here to help you improve your events and enhance your member experience with three event survey strategies. Think from your members’ perspective as you create your questions and consider, “does what I’m asking make any sense?”

Survey 133

Survey Strategy Member Experience Review 133

.orgSource

JANUARY 7, 2025

Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. Regularly update your strategy to reflect new trends and maintain relevance.

Innovation 88

Innovation Survey Strategy Technology 88

Higher Logic

OCTOBER 22, 2019

Let’s take a look at how your association can use your AMS to engage and provide for your members with these five strategies: Create comprehensive member profiles. Use your AMS and integrations to manage information for the benefit of both your members and your team. Facilitate event registration and management.

System 192

System Association Management Software Strategy 192

MemberClicks

NOVEMBER 15, 2024

When it comes to member experience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.

Member Experience 94

Member Experience How To Membership Management Survey 94

.orgSource

JANUARY 14, 2025

By identifying and strengthening key areas like strategy, culture, technology, data, and member engagement, associations can create a resilient framework to navigate disruption and achieve sustained success. Strategy: Is Your Association Future-Focused? Strategy: Is Your Association Future-Focused?

Member Engagement 88

Member Engagement Strategy Tools Technology 88

.orgSource

AUGUST 19, 2024

In keeping with my views on technology and strategy, I urge.orgSource clients who are exploring data governance to put the focus on the users. The post Good Data Governance Equals Great Member Experiences appeared first on.orgSource.

Member Experience 100

Member Experience Guidelines Review Education 100

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

Class 130

Class Member Experience Revenue Member Engagement 130

Association Analytics

AUGUST 26, 2021

The post AANA Uses Data-Driven Insights to Increase Non-Dues Revenue and Create World-Class Member Experiences appeared first on Association Analytics.

Class 130

Class Member Experience Revenue Member Engagement 130

Associations Now

FEBRUARY 18, 2025

For years, associations have viewed nondues revenue as a bonus, but with revenue from memberships declining and the demand for engaging member experiences rising, nondues revenue is now less of a bonus and more of a necessity. Your association will need to lean on a nondues strategy for sustained growth. 86 percent.

Revenue 98

Revenue Strategy Leadership Cost 98

.orgSource

NOVEMBER 20, 2024

It’s about creating a mindset that embraces innovation, agility, and data-driven strategies. By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better member experiences, and operate more efficiently.

Member Engagement 88

Member Engagement Member Experience Tools Innovation 88

Nimble AMS

AUGUST 4, 2023

To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Nimble AMS uses Experience Cloud to provide you r organization with guidelines and custom components for creating a branded and personalized member experience.

Member Experience 111

Member Experience Tips Guidelines Tools 111

.orgSource

MARCH 11, 2025

Predictive insights to refine programming, event offerings, and member benefits. Digital-First Learning and Events The way professionals learn and connect has changed, requiring associations to embrace digital-first strategies that go beyond traditional conferences and in-person training.

Leadership 88

Leadership Innovation Strategy Content 88

Higher Logic

FEBRUARY 4, 2020

The sooner associations wake up to the reality that their multigenerational membership base isn’t going to retain itself with an outdated communications strategy, the sooner they can break through to emerging generations and maximize overall engagement and retention. But don’t fret - today works, too! You’re on the same team.

Communications 287

Communications Tips Member Engagement Tools 287

Association Analytics

FEBRUARY 20, 2024

The key is being deliberate about the types of prospects you’re trying to reach and processes you’re using to try to convert them into new members. Target new audiences – We focus on member experience, satisfaction, and retention, but what about the more tangential groups we touch as an organization?

Strategy 169

Strategy Social Media Discount Resources 169

Reid All About it

MAY 7, 2021

Johnson II, CMP DES, Chief Diversity Officer & Director of Event Strategy, Talley Management Group Inc. Join us as we break down the differences between both processes, and the strategy and technology that fuels both efforts and learn how to identify what association marketers need to focus on. Tue 5/11 at 1 p.m. Wed 5/12 at 1 p.m.

Technology 370

Technology Strategy St. Louis System 370

.orgSource

OCTOBER 22, 2024

Digital Strategy is Critical, but Many Lack a Plan Our survey revealed a crucial disconnect: 63% of associations recognize the importance of a digital strategy, yet an equal percentage admitted they do not have a formal strategy in place. Key Findings: The State of Digital Transformation 1. This presents a missed opportunity.

Survey 88

Survey Strategy Tools Member Engagement 88

Nimble AMS

DECEMBER 4, 2024

The strong link between effective technology adoption and member loyalty is a good sign for associations, though many still feel unprepared for the future according to the latest research. However, with the right association management software (AMS), both your staff and members can thrive.

Technology 119

Technology Software Association Management Process 119

.orgSource

JANUARY 21, 2025

This blog will guide you through six essential steps to create your 2025 roadmap to excellence, equipping your association with the tools and strategies needed for resilience, innovation, and long-term success. These initiatives should address challenges, build on strengths, and enhance the member experience.

Strategy 88

Strategy Tools Review Member Engagement 88