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Member Journey 101: How to Improve Your Member Experience

Wild Apricot

When it comes to retaining and engaging your members, optimizing your member experience is everything. You probably already have a wealth of data from member surveys. But when it comes to how to make it better, it can be difficult to know where to start!

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Why Your Organization Needs a Member Satisfaction Survey and 40+ Question Examples

Wild Apricot

Identify the needs of your members and how to best meet them. Explore the benefits of gathering feedback and ready-to-us examples to help you create a meaningful survey to enhance member experience and drive improvements.

Examples 366
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What We Learned from the 2022 Association Member Experience Survey

Higher Logic

The post What We Learned from the 2022 Association Member Experience Survey appeared first on Higher Logic. Find out what your members want. Higher Logic’s 2022 Association Member Experience Report helps you do just that. . For association leaders, the advice is often the same again and again.

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Solving for the New Reality of Engagement: A Holistic Member Experience

Associations Now

Member experience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic Member Experience?

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What We Learned from the 2023 Association Member Experience Survey

Higher Logic

The post What We Learned from the 2023 Association Member Experience Survey appeared first on Higher Logic.

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The State of Digital Transformation in Associations (Survey Results) 

.orgSource

To better understand how associations are navigating this shift,orgSource ( www.orgsource.com ) conducted the 2024 Digital Trends Survey. Data-Driven Decision Making is Still in Its Infancy The survey results also highlighted the slow adoption of data-driven decision making. Key Findings: The State of Digital Transformation 1.

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Association Brain Food: 2.21.25

Reid All About it

Association Societies Alliance (the association for state SAE executives) surveyed 305 members of seven state SAEs in November 2024 about their associations use of AI. AI use in associations. Per the report, most associations are in the discovery or planning phase of AI adoption. Gen Z and events. More info/register. Fri 2/21 at 1 p.m.

Arlington 258