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Memberexperience is the combination of all the interactions your members have with your organizationfrom the onboarding process to the way members access their benefits. Understandably, this impacts how members feel about your association. Why Create a Holistic MemberExperience?
Technology, particularly AI, is driving rapid change and presenting associations with an extraordinary opportunity to innovate and lead. At.orgSource, we believe the key lies in mastering three essential building blocks: strategy, culture, and technology. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
The adoption of advanced technologies like artificial intelligence (AI), machine learning, and data-driven decision-making is becoming critical for staying competitive and meeting the evolving needs of members. Without a clear strategy, associations risk being left behind as others move forward with technology-driven solutions.
Association Societies Alliance (the association for state SAE executives) surveyed 305 members of seven state SAEs in November 2024 about their associations use of AI. AI use in associations. Per the report, most associations are in the discovery or planning phase of AI adoption. Gen Z and events. More info/register. Fri 2/21 at 1 p.m.
They go into detail on the items that belong on your list: reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change. Day One Agency suggests not believing the headlines about Gen Z. Is AI making us dumb? Location: New York, NY.
Their method anticipates member needs and industry trends, instead of reacting to ideas from SMEs alone. New member engagement study. Contribute to industry research by taking Amanda Kaisers New Member Engagement Study survey. Host: Association Women Technology Champions Wed 4/23 at 1 p.m. AI tools course.
Wallace Stevens Survey. If you’re an association professional who is responsible for business development, exhibitor sales, non-dues revenue programs, or any other revenue growth roles outside of membership sales, please complete this survey , which should take less than ten minutes of your time. New member engagement.
Drawing on insights from our recent.orgSource Digital Trends Survey , well explore how associations can move beyond resilience to embrace growth by focusing on five key pillars: strategy, culture, technology, data, and member engagement. Regularly update your strategy to reflect new trends and maintain relevance.
It covers strategy, tactics, technology, AI and more in a post, not a download. New online communities offer fresh perspectives about member meetups for associations to consider. Their post covers the importance of member-centric digital content, repurposing content, experimenting with formats and channels, and measuring ROI.
As we approach the end of 2024, our latest.orgSource Digital Trends Survey has shed light on the forces shaping the association landscape. The insights from our survey offer a roadmap for aligning strategy, culture, and technology to stay resilient and agile in a rapidly changing environment.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
As technology continues to evolve, associations face both exciting opportunities and new challenges. orgSource Digital Trends Survey highlights the essential strategies associations need to thrive in the coming years. Create a Member-Centric Digital Strategy A future-ready association starts with a clear, member-focused strategy.
Every conference and trade show has at least a handful of sessions on the subject, and most any technology solution provider is working to incorporate some level of generative machine learning into their existing platforms, Those that havent done it already, at any rate.
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. —Samuel Johnson AWTC awards. More info/register.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
By identifying and strengthening key areas like strategy, culture, technology, data, and member engagement, associations can create a resilient framework to navigate disruption and achieve sustained success. Next Steps: Invest in Digital Upskilling: Offer regular training programs to build confidence in emerging technologies and tools.
Check out these six ideas for creating engaging webinars that deliver a valuable experience to your association’s members: Create Educational Opportunities. Onboard New Members. Showcase Benefits of Technology. Onboard New Members. Showcase Benefits of Technology. Use Webinars to Communicate. Let’s dive in.
Recent surveys paint a vibrant picture of growth driven by positive economic indicators and a renewed focus on member engagement. This article uncovers the key survey insights, offering a data-driven look at the trends and opportunities shaping association industry trends. Looking towards 2025, the horizon is even brighter.
To meet the growing demands of your membership base, your association should consider adopting innovative technology like association management software (AMS). Leveraging modern software at your organization can help you provide an excellent memberexperience and ensure you remain a valuable member resource.
This survey will help them assess inclusivity, equity, and overall well-being in our field. They just published the AMS/CRM System Selection Process Survey Results , which shows what 200+ associations and their vendor and consultant partners experience during system selection. Member engagement. More info/register.
A comprehensive assessment of your associations strengths, gaps, and opportunities in areas like strategy, culture, and technology will set a strong foundation for growth. Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations. Ready to take the first step?
Is it time for your association to invest in new technology? Perhaps you’ve lost staff because of broken digital processes and slow technology. You might even notice your member retention numbers are slipping, as individuals choose other associations with better technology to provide a superior memberexperience. .
Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. They learned a sense of belonging is essential for retaining members. More info/register.
Modern technology streamlines work processes, allowing employees to take on new projects and grow their skill sets. . When you adopt innovative technology at your association, you have the power to increase worker engagement, productivity, and collaboration. How to find the right technology for your association. Download now.
In today’s rapidly evolving digital landscape, one of the biggest challenges associations face is ensuring their workforce has the skills necessary to thrive in an age of technology. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.
Forj’s 2023 State of Association MemberExperience report found that organizations are not meeting member expectations. Improving technology offerings , focusing on retention , and creating community-driven learning can prove beneficial. percent) or late-career members (68.6 percent) than midcareer (60.8
Member engagement and delivering a member-centric experience are integral to all organizations—therefore, it should be a priority in determining your association’s goals. . Here’s how you can use membership aims and innovative technology to successfully surpass your association goals. . Here’s how: .
The weekly list of free educational events and resources for the association community… Professional development trends survey. Please take six minutes (or less) to complete this survey from Leading Learning/Tagoras. AMS/CRM selection survey. Data about organizations serving adult lifelong learners is hard to find. CAE credit.
Introduction The latest Association Trends Study found that 51% of association members prioritize certifications or credentials and 50% prioritize ongoing training opportunities, while only 37% of association professionals value the same benefits. Freestone has a user-friendly interface to elevate both the staff and memberexperience.
In our work with associations, we’ve learned a few things that great associations incorporate into their day-to-day world to deliver a great memberexperience. Here are five of them: Consider the member point of view. Your members’ needs and expectations are always changing. Personalizing the experience for every stage.
Host: Association Women Technology Champions Speakers: Chantal Almonord, Chief Information & Engagement Officer, ISPOR Kraig Conrad, Chief Executive Officer and Contract Management Institute Chair, NCMA Wes Trochlil, Owner, Effective Database Management Tue 7/9 at 1 p.m. Do You Trust Your Member Data? More info/register.
Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Host: Association Women Technology Champions Speaker: Vinnu Deshetty, CEO/Founder, EVA | Event Tech Hub Fri 1/26 at 1 p.m. More info/register.
Achurch Consulting and Association Trends have teamed up on the State of Association Workplaces Post-Pandemic Survey , the only survey designed to address the pressing questions association leaders are asking about what “work” will look like post-pandemic. Host: Brandt Krueger, founder Event Technology Consulting.
According to recent surveys , association executives feel more confident than ever, with 67% optimistic about their organizations future growth and stability. In fact, 34% of surveyed associations have invested or plan to invest in AI this year. Ask members if theyre satisfied with your AI-enhanced services and content.
Josh Bersin is always insightful about the future of work, technology, HR, and learning. A weekly conversation about meeting and event technology, including software, hardware, and audiovisual for in-person and online events. Host: Brandt Krueger, founder Event Technology Consulting. Fascinating stuff. Work in 2022. Bwah ha ha!
The problem is that most association technology only does one thing really well. To take care of all your needs, you need to make multiple technology purchases. Consolidating your technology systems until you have as few as possible can clean up your association’s technology, budget, and improve staff efficiency.
Technology is the core of your organization. To guarantee your association thrives, you need to invest in the right technology for your staff and members. But how can you ensure your organization chooses the right association management software (AMS) to enhance your staff and memberexperience?
Armentrout CAE, DelCor Technology Solutions, HighRoad Solutions, PerByte, and Qiqo—have put together a “powerhouse panel” and “expert-led sessions.” These intimate, virtual conversations are a chance to form meaningful connections with other women and allies in the association technology community. might serve as a replacement.
AI pulse survey. MCI invites you to participate in its AI benchmark survey , a 3-minute pulse survey about the integration of AI technologies within your organization and your members’ interest and aptitude for AI. Engagement means different things for different members. Membership budget.
Positioning for Success in an Era of Disruption , where we highlighted the coming wave of AI and other emerging technologies, urging associations to embrace innovation early. Personalized Member Engagement AI enables associations to create personalized memberexperiences that can dramatically improve satisfaction and retention.
Membership survey. Please participate in MGI’s 14 th annual Membership Marketing Benchmarking Survey , our industry’s most comprehensive and valuable study on membership marketing. The survey closes next week so don’t delay. The memberexperience. Host: Brandt Krueger, founder Event Technology Consulting.
Your members expect highly personalized and engaging experiences with your association. Want to make sure your members stick around? Consider these tips for creating a memberexperience that rivals that of today’s leading for-profit companies. So how do you create an engaging memberexperience?
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. How Well Do You Know Your Members? Challenge your understanding of your association’s members.
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