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This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Add a search function.
Fíonta explains why your association’s accounting/finance team must be involved in your AMS project from the start and stay involved through the launch. They’ll answer your questions on membership related to member communities (e.g., Hear experiences and insights that will help shape the future of your association marketing team.
Learning Solutions Advisor, and Dr. Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. CAE credit. More info/register. 1 CAE credit. 1 CAE credit.
AI tools course. During the Association Academys Association Artificial Intelligence Certificate Course , youll have hands-on time in class to learn how to use AI tools to create high-quality text, image, video, and other content. Earn one CAE credit for each live class you attend. Wed 4/23 at 1 p.m. 1 CMP credit. More info/register.
The Nonprofit Marketing Summit Join us to uncover the core principles that have driven nonprofit success for decades, and dive into the latest innovative technologies to equip your organization with the tools to thrive in 2025. This isnt just a conference; its a celebration of legacy and a roadmap to the future of purpose-driven work.
Chazin & Company describes what association CEOs should expect from their finance and accounting teams , so staff and volunteer leadership have the financial information they need to answer questions, make data-driven decisions and fulfill their fiduciary duty. Association finances. Association content. More info/register. CAE credit.
Our team is exploring the growing number of options to use with clients and on our own daily to-do list. Key Questions to Ask Before Implementing AI: A rapidly growing number of AI tools exist to help associations streamline their work, but its essential to choose ones that align with your needs. What is the tools origin story?
A digital-first culture is more than just using the latest tools and platforms. By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better memberexperiences, and operate more efficiently. Train staff to use digital tools and make data-driven decisions.
Growth can be a predicament for any team in any organization. And if your team can’t keep up with member and program needs, then your community won’t be effective at generating results. Changes in your team’s success and the community’s effectiveness will often indicate when you need to make an additional hire.
The organizations that will lead the future are those that invest in their people, equipping them with the tools and knowledge they need to excel in a tech-driven environment. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.
The strong link between effective technology adoption and member loyalty is a good sign for associations, though many still feel unprepared for the future according to the latest research. However, with the right association management software (AMS), both your staff and members can thrive.
When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. This dedicated space for feedback allows members and customers to help you build a better experience. You’re probably thinking, "Okay…”. We like the enthusiasm.
A strong, collaborative culture fosters innovation, embraces change, and equips teams to work together effectively. Are teammembers encouraged to develop their digital skills and stay ahead of industry trends? Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences.
Is improving the memberexperience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the memberexperience is their most important business objective. If so, you’re not alone.
Empowering your team with a clear understanding of the “why” behind decisions fosters alignment and innovation. Upskilling your team ensures they are equipped to navigate the evolving digital landscape. Encourage Cross-Functional Collaboration: Break down silos to foster collaboration across teams.
The Rise of Generative AI in Content and Engagement 2024 Trend : Our survey revealed that generative AI has quickly become an essential tool for associations, enabling them to personalize interactions, streamline content production, and enhance engagement. This helps ensure staff are ready to leverage AI effectively.
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
You don't have to be a hypnotist or a master of persuasion to build support for an online community among your association’s board and executive team. How to Align with Your Board and Executive Team's Priorities. Identify at-risk members and re-engage them. MTI chose online community as a tool for digital transformation.
Put People First Your data governance policy will be a document that reflects your organization’s unique culture, teams, and members. Don’t expect your teams to figure this out. Provide user-friendly tools to empower employees to access and analyze data independently. Make data governance an organizational priority.
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized memberexperience that meets them where they are in their careers, and positions you to grow together. You’re on the same team. Tip: Tap into tools that support the collection of comprehensive member data.
From managing members to organizing events, there’s no shortage of work to do. The right software and tools can help you clear that plate and find a wide range of benefits for your association. These tools can help you minimize busywork, grow your membership with intelligent tech, straighten up your finances and much more.
Culture: Empowering Teams to Drive Innovation Culture is the heartbeat of any association. A forward-thinking, inclusive culture fosters resilience and innovation, equipping your team to meet the demands of a fast-changing world. Prioritize Cybersecurity: Protecting your members data is non-negotiable.
With disruption happening all around us, were here to upscale your team and ensure that your organization is ready to thrive, improving operational efficiencies and positioning you for success. Our survey shows that while many organizations value collaboration, theres often a need for digital literacy and alignment across teams.
This blog will guide you through six essential steps to create your 2025 roadmap to excellence, equipping your association with the tools and strategies needed for resilience, innovation, and long-term success. A well-defined, member-focused vision provides a foundation that aligns your team and inspires progress.
And because organizations purchase software to serve their staff and member needs, technology budgeting is becoming a cross- organizational decision, rather than a solely tech-related decision. Discover why non-IT leaders are gaining greater influence over te chnology used to enhance the memberexperience.
Personalized Member Engagement AI enables associations to create personalized memberexperiences that can dramatically improve satisfaction and retention. By analyzing member data—such as past interactions, preferences, and behaviors—AI tools can offer tailored recommendations, content, and services to individual members.
How Cross-Team Collaboration Can Unlock Untapped Revenue Breaking down silos between departments can unlock hidden revenue potential, drive engagement, and future-proof your associations financial health. Learn how to make the most of these emerging tools. More info/register. More info/register. 1 CAE credit.
5 Ways Your Sales Team Can Leverage AI Learn about five simple AI practices to help your sales teams identify prospects, build partnerships, and increase revenue. They save time and when done well, can truly enhance the memberexperience. 1 CAE credit. 1 CAE credit. More info/register. More info/register.
If data is saved on a teammember’s personal drive, or worse, doesn’t exist at all, your association’s data is not going to be accessible when you need it. You might use inconsistent content or course tagging, or teammembers might use a variety of names for one type of offering. Sound familiar?
However, while 60% of associations see AI as an essential tool for future success, only 19% feel “very” or “extremely” ready to integrate AI into their operations. Security and Compliance are Top Priorities As associations adopt more digital tools, ensuring data security and compliance has become a top priority.
While the reasons for this optimism vary, theres no doubt that now is a promising time for associations to try experimental strategies, test out innovative tools, and explore new opportunities. However, depending on your associations specific goals, ChatGPT is only one of many AI tools you may need. Improve accessibility.
Wes Kao shares solid advice for onboarding yourself when you join a new team. Understand how data can reveal authentic member voices and drive impactful decisions. Equip your organization with the knowledge and tools to navigate the evolving cybersecurity landscape. New job advice. 1 CMP credit. More info/register. 1 CMP credit.
There’s no need for your staff to spend time manually performing functions that can be easily be automated with a comprehensive association management software (AMS) solution or with certain association management tools. Look for website builders that offer templates in case your team isn’t well-versed in code. Let’s get started.
Memberexperience. For their 2024 State of Associations MemberExperience (MX) report , Forj surveyed over 1000 association members about membership expectations and experiences. Gain tips and tools to become more strategic, think more strategically and, even more importantly, communicate strategically.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. ● This depth of experience gives them the ability to strategize and address problems in ways your internal team may not be able to. Eliminate any tools or subscriptions you aren’t using to save money.
Your AMS should be the utility player on your membership team. Nimble AMS explains how an AMS can help your association recruit, engage, and retain members by helping you better understand members, anticipate their needs, provide a better digital experience, and deliver personalized emails and content. . Membership.
By tailoring content and interactions, associations can enhance member satisfaction, increase retention, and boost event participation, leading to a more vibrant and active membership. However, many associations struggle to engage members on a deeper level due to resource constraints or legacy systems. The result?
She offers advice on getting a team together to develop and regularly review the model, and what to cover during team meetings. Mariana Fernandes at Animalz shares her team’s favorite content marketing blogs, newsletters and podcasts. Engagement scoring. Content marketing. 1 CMP credit. More info/register. 1 CAE credit.
What Functionality Do You Need in This Tool? Make a list of essential functionality that other tools will not provide. If your community already does a great job engaging members , do you really need that functionality in your new AMS? Keep that in mind when choosing tools for a large or less tech-savvy team.
Existing or expected technology integrations that improve staff efficiency, memberexperiences, etc. This depth of experience gives them the ability to strategize and address problems in ways your internal team may not be able to. Eliminate any tools or subscriptions you arent using to save money.
Try this tool. EDT* – Recognizing Burnout Before It’s Too Late Hear from association professionals who will share their experiences with burnout and its effects on their professional and personal wellbeing. Using data-driven insights and AI can help you be invaluable to your members. Don’t subscribe? More info/register.
Whether it’s member demographics, event participation history, or engagement metrics, data feeds AI’s ability to learn and evolve. Associations that have access to well-organized, accurate data will be able to use AI to: Personalize memberexperiences by analyzing behavior patterns.
Integration Providing professional development for your members doesn’t stop at online learning courses. Be sure to choose online learning software that integrates with other systems, including association management software (AMS), e-commerce, and career center solutions so you can create a more unified learner experience.
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