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This hypothetical scenario illustrates an important truth for all associations operating in the modern age: Your website is a critical tool that must meet your current and potential members expectations in order to keep your community healthy and experience long-term organizational success. Add a search function.
Learn how to enhance and elevate the event experience for your members. Events and conferences are powerful tools for associations. The post How to turn your members events into great memberexperiences appeared first on YourMembership.
If you know data exists within your online community and marketing automation activities, but you aren’t leveraging it to inform your ability to provide a targeted, valuable memberexperience, well - it’s as if Charlie Bucket found a golden ticket then decided he didn’t feel like going to Willy Wonka’s Chocolate Factory that day.
Achieving this goal is easier said than done without effective tools, but it’s a common core objective among associations (for good reason). It is incredibly gratifying for associations to see a spike in event attendance, as participation plays a valuable role in their impact, but poor event management can cause your members to disengage.
Speaker: Jessica Bonney from VICA and Jeff Horne from Wicket
What does delivering an exceptional memberexperience mean in today's world? With the right insights, tools, and strategies, you can identify what truly matters to your members, drive meaningful engagement at scale, and continue to meet the ever-evolving needs of your members.
Denvir details how their new AMS and online platforms are driving deeper connections by tailoring content to individual member needs, offering real-time engagement tools and fostering inclusive participation. This episode is packed with insights to help association professionals enhance their own engagement strategies.
Association membership in the modern age is all about providing people with real value on their terms, and strategically leveraging technology is an effective way to attract and retain those members who you’ll transform into your trusty advocates. When you invest in this tech tool, you’re investing in the professional growth of your members.
The Nonprofit Marketing Summit Join us to uncover the core principles that have driven nonprofit success for decades, and dive into the latest innovative technologies to equip your organization with the tools to thrive in 2025. This isnt just a conference; its a celebration of legacy and a roadmap to the future of purpose-driven work.
What’s Possible The promise of what artificial intelligence tools as they currently exist can do is certainly intriguing. Not to mention all the agents that software tools like Salesforce are launching, chatbots that can answer questions clients or members have without having to pull a human from their mission-critical work.
Professionals — members and non-members alike — are attracted to associations through career centers. And they’re incredibly powerful tools for converting job seekers into members. Similarly, career centers serve as a great opportunity to engage your existing members who are looking for ways to further their careers.
Craig Guillot, a fellow freelance writer, explains why human writers are superior to ChatGPT and other AI tools. Ill add one more reason: many writers have been in your clients (or members) shoes. They truly understand your target audiences experiences and emotions. An AI tool cant replicate that. 1 CAE credit.
According to the Community Brands 2022 Association Trends Study, members are more likely to be satisfied and invest in their organization if it’s an early adopter of technology—but less than 20% of association professionals feel very technologically prepared for the future. How innovative technology builds member loyalty.
Learning Solutions Advisor, and Dr. Why Your Data Matters & What You Can Do With It Learn how to harness your association’s data and build a culture of analytics to help drive strategic decisions, enhance memberexperiences, and unlock new opportunities for growth. CAE credit. More info/register. More info/register.
When our organizations are guided by end-user feedback, we’re more effective, we create more satisfied members and customers, and ideally, we increase our revenue. Picture sending your customers and members to your “Ideas Portal” within your community, where they can share their suggestions. Interested in learning more?
Excitement, pride, gratitude—all of these emotions can stem from a positive memberexperience! So how do you improve your memberexperience? Memberexperience describes how people view, feel about, and engage with your organization’s brand. But first… Why Does MemberExperience Matter?
Is improving the memberexperience one of your most vital organizational priorities? According to the latest Community Brands Association Trends Research , 53% of association professionals report that enhancing the memberexperience is their most important business objective. If so, you’re not alone.
When it comes to memberexperience, your association is similar. What your members feel, think, and gain from your association can affect their involvement. If their experience is positive, that strong relationship can support your membership renewals and even lead to people championing your organization.
Heres the breakdown of how members use AI based on their generational cohort: 65% of Generation Z use AI at least weekly or more 57% of Millennials use AI at least weekly or more 49% of Generation X use AI at least weekly or more 28% of Boomers use AI at least weekly or more 2. Your members are looking for 24/7 support from your organization.
A digital-first culture is more than just using the latest tools and platforms. By cultivating a culture that prioritizes digital transformation, associations can stay competitive, deliver better memberexperiences, and operate more efficiently. Train staff to use digital tools and make data-driven decisions.
From managing members to organizing events, there’s no shortage of work to do. The right software and tools can help you clear that plate and find a wide range of benefits for your association. These tools can help you minimize busywork, grow your membership with intelligent tech, straighten up your finances and much more.
Built on Salesforce, Nimble AMS provides powerful tools for member management. To empower associations to create exceptional online experiences for members and stakeholders, Nimble AMS leverages Salesforce Experience Cloud. Responsive and interactive UI. Access to Salesforce data and services. Download now
Provide user-friendly tools to empower employees to access and analyze data independently. The post Good Data Governance Equals Great MemberExperiences appeared first on.orgSource. This is not the place for independent problem-solving. Every person on your staff should understand best practices.
Online engagement tools open up a new world of advertising space and give you a new way to attract sponsors with compelling and diverse offers around events, community ad space, and member newsletters and mailings. How community helps: Appeal to the next generation of members with a modern community experience.
Next Steps: Invest in Digital Upskilling: Offer regular training programs to build confidence in emerging technologies and tools. Technology is the backbone of operational efficiency, data-driven insights, and personalized memberexperiences. Are we equipped to address cybersecurity risks and protect sensitive member data?
Here’s what else we know : You can reach and retain younger members by exceeding their expectations with a customized memberexperience that meets them where they are in their careers, and positions you to grow together. Tip: Tap into tools that support the collection of comprehensive member data. No, probably not.
Learn 8 tips and tools to help your association’s staff work more efficiently and deliver a better memberexperience. 8 ways to improve your association’s efficiency appeared first on NetForum Association Management Software.
Focus on solving organizational problems As you look to improve member loyalty and empower your staff with your AMS, you’ll want to determine which organizational issues you hope to address with your new technology. If you move forward without your IT team, you risk misalignment between your technology and your business objectives.
While the reasons for this optimism vary, theres no doubt that now is a promising time for associations to try experimental strategies, test out innovative tools, and explore new opportunities. However, depending on your associations specific goals, ChatGPT is only one of many AI tools you may need. Improve accessibility.
Yet, many associations report challenges in integrating emerging tools like AI and maintaining cybersecurity. Steps to Use Technology as a Growth Enabler: Invest in Member-Centric Technology: Focus on tools that enhance engagement, such as CRM platforms and personalized communication systems.
Discover new tools that can reduce time-consuming activities and unlock pockets of growth. From transforming memberexperiences with AI, to streamlining complex systems, to fresh, new approaches to hybrid meetings, this session will spark ideas you can bring to your organization. More info/register. More info/register.
It can also help you identify which programs are resonating with members and which need improvement. With the right tools and analytic insights at your fingertips, you can make data-informed decisions about content creation, marketing strategies, event planning, and more.
The Rise of Generative AI in Content and Engagement 2024 Trend : Our survey revealed that generative AI has quickly become an essential tool for associations, enabling them to personalize interactions, streamline content production, and enhance engagement. This helps ensure staff are ready to leverage AI effectively.
Hear what these trends mean for associations and share practical tips on how to use AI to boost member engagement, simplify your operations, and stay ahead of the game. Learn how to make the most of these emerging tools. Host: Member Lounge Speaker: Farhad Khan, CEO & Membership Strategist, Member Lounge Thu 2/13 at 3 p.m.
The organizations that will lead the future are those that invest in their people, equipping them with the tools and knowledge they need to excel in a tech-driven environment. Many traditional roles are evolving, and staff members need to expand their skillsets to keep up with the new demands.
With tools like online community and marketing automation , you recreate the best parts of your association online. The great ideas and valuable connections members build with each other at your annual conference can happen all the time. Engagement tools can help you show how valuable your association membership truly is.
This blog will guide you through six essential steps to create your 2025 roadmap to excellence, equipping your association with the tools and strategies needed for resilience, innovation, and long-term success. Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations.
They save time and when done well, can truly enhance the memberexperience. We’ll walk through programming text-based and video-based chatbots using tools like Zapier, Soul Machines, Tidio, and more. 1 CAE credit. . – Not-So-Everyday AI: All About Chatbots Chatbots are all the rage – and for good reason.
You might find that you need a new tech tool or a bigger investment in marketing to deliver a more personalized memberexperience. Or, i f you’re hearing members ask for more relevant content, maybe you need to invest in a marketing automation tool that you can use to personalize and target the communications the y receive.
Steps to cultivate a culture of excellence: Bridge Digital Literacy Gaps: Equip your staff with the knowledge and tools to navigate the digital landscape confidently. Technology: The Backbone of Transformation AI, automation, and advanced analytics arent just buzzwordstheyre the tools redefining whats possible for associations.
But the increase in engagement isn’t the only sign we’re seeing that communities are a key communication tool for associations, their members, and their industries. Multiple associations have made the decision to move their communities from members-only to open to any industry professional.
However, while 60% of associations see AI as an essential tool for future success, only 19% feel “very” or “extremely” ready to integrate AI into their operations. Security and Compliance are Top Priorities As associations adopt more digital tools, ensuring data security and compliance has become a top priority.
There is no one-size-fits-all package of tools on the road to success. When that time comes, The Community Module Guide will map you in the direction of the right tools to support your goals. When that time comes, The Community Module Guide will map you in the direction of the right tools to support your goals. From there….
Tech Tools to Make You Immediately More Productive. Hear about 20+ helpful freemium, low-cost, and game-changing solutions out there to make your job easier—tools that can automate your workday and make connecting online easier. These tools are powerful ways to share the difference you’re making in the world. Tue 5/7 at 1 p.m.
However, if improving the memberexperience is what’s behind your perceived need to update your AMS, you’re focusing your efforts in the wrong place – updating your database isn’t going to accomplish this. Rather, you should look to adopting the best memberexperience product to achieve your specific objective.
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