Member Insights Process Project 
Reid All About it
DECEMBER 6, 2024
Their guide covers the RFP planning process, necessary components of an RFP, factors to keep in mind when selecting an AMS partner, and advice from some of the most experienced AMS selection consultants in the association community. Learn how this initiative liberated teams to channel their energies toward higher-value projects.
Reid All About it
JUNE 11, 2021
Billhighway talked with Peter Houstle of Mariner Management and Christi Beatty of the Associated General Contractors of America (AGC) who are working together on AGC’s chapter benchmarking project. Christi shared lessons learned so far, including five prerequisites for a chapter benchmarking project. Event budgets. More info/register.
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Association Analytics
FEBRUARY 14, 2022
In addition to keeping it safe and secure, think of how you can leverage it to gain insights to help run your association more effectively. This is not a long process. Process – If you have a question, what is the process to get your answers? An example is how many new members did we acquire last month?
Smooth The Path
FEBRUARY 23, 2016
IDEO, the innovation experts, have a process that makes for a good example because it not only works but also because it has been extensively shared so we know the method behind the magic. We can move the association around all of these barriers by following IDEO’s innovation process and adapting it for our association’s unique needs.
Smooth The Path
NOVEMBER 6, 2016
In preparation for other strategic planning processes the association conducted quantitative member surveys but found the results were not all that actionable because there continued to be so many unanswered questions. Based on this input we outlined two goals for the research project: Understand member’s current challenges.
Reid All About it
SEPTEMBER 13, 2019
Hear about a step-by-step guide for managing the strategic meeting process—everything from discovery meetings to real ROI measurements. Learn how to get a seat at the table early in the process, what questions to ask and how to deliver results that will be valued in the C suite. good data for every stage of the member lifecycle.
Smooth The Path
FEBRUARY 20, 2020
Feedback from systemic issues are usually complaints based on problems created by ineffective processes, systems, platforms, rules, or people. ” There’s no sense in spending weeks fixing the registration process if just one member out of thousands feels that way. .” Not every view is shared by every member.
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