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The associations with high member engagement know their members well. In fact, you might work at one of these member engagement unicorns. Do staff regularly conduct memberresearch? Are listening tours, welcome calls, or member interviews on your list of to-dos? Is behavioral data continually monitored?
Today (Friday, November 1) is the nomination deadline for the Association Women Technology Champions (AWTC) Awards. Nominate yourself or a woman who works in the association industry for an award in one of three categories: technology leader, innovation, or technology champion. Member workplace challenges. 1 CAE credit.
Amanda Kaiser dispels three myths on why people join associations and reveals the real reason—based on her memberresearch. Learn how to overcome barriers to embracing new technologies and see a real-world example of the impact automation can make. Host: ASAE Technology Section Council. 1 CAE credit. More info/register.
You’re more likely to attract and keep members with either a combination or tiered membership structure. Advocacy for Associations: Keeping Members Engaged All Year Long As the Congressional Management Foundation put it, “direct constituent interactions have more influence on lawmakers’ decisions than other advocacy strategies.”
As a memberresearcher I see some validity to this statement. Research, particularly qualitative research is very good at naming member problems but members themselves are often hard pressed to articulate the right solution. We have got to ask our members. With this I wholeheartedly disagree.
This memberresearch report from Halmyre Strategies describes the challenges faced by various professions as a new generation enters the workforce , including burnout, work-life balance, client demands, questioning the value of credentials, diversity, and changing workforce roles. . More info/register (ASAE members only).
. – AWTC Leadership Technology Award Spotlight with Tracy Petrillo Join award winner Tracy Petrillo to discuss perceptions in leadership and how to get your work noticed. Host: Association Women Technology Champions Speaker: Tracy Petrillo, EdD, CAE, Chief Learning Officer, CASBO Tue 6/25 at 12 p.m. More info/register. 1 CAE credit.
Recently I took the chat data from a virtual presentation that I gave about new member onboarding programs, analyzed it, and wrote a research report out of the insights. What member feedback to keep and what to toss. Announcing an entirely new methodology of memberresearch.
Are your technology capabilities aligned with your mission? ” We will explore the importance of creating a technology strategy for your association that aligns with your organization’s mission and long-term goals. *All Host: Brandt Krueger, founder Event Technology Consulting. Fri 7/9 at 12 p.m. More info/register.
This memberresearch report from Halmyre Strategies describes the challenges faced by various professions as a new generation enters the workforce , including burnout, work-life balance, client demands, questioning the value of credentials, diversity, and changing workforce roles. . – Workplace challenges. More info/register.
With abandoned cart reminders, you can send an automated email to ensure members follow through with a purchase ensuring you don’t lose a sale. So do your members. Research suggests that almost 80% of consumers prefer live chats versus phone calls. Learn more tips by reading our free guide. Learn more
The results of years of memberresearch show that high-performing professionals tend to move through three stages during their career. Now they are concerned with rapid changes in technology and how these changes will impact the industry or profession. Stage Three: Success for the Industry or Profession.
Meeting registration technology is changing. We see innovative solutions focusing on the one thing companies do exceedingly well and integrating their tech with other best-in-breed solutions,” says Adrien Peterson, chief technology officer at EventCore, in an interview with Smart Meetings. Printed tickets? So relevant.
Our members are taking on new responsibilities, being asked to take on new projects or they are identifying something new that needs to be done. Every time something new presents itself to our members, our members have a problem.
Test your message externally with memberresearch (via a survey or focus groups): Have trends shifted? Have your member’s biggest worries or needs changed? How satisfied are members with the services that you say you do well – that your VP is based on? Technology is still an area that the association wants to build.
At some associations, members do feel this way, and your members can feel like this too. It is not our technology. The good news is size is not holding associations back. It is also not lack of budget or staff.
Event Marketer breaks down five strategies for how to bring the technology to your conference. On her Smooth the Path blog, memberresearcher Amanda Kaiser outlines how broken processes can inhibit engagement. It’s no secret that social media is a key marketing tool. Is it time for a process audit?
Most of us are continually refining our objectives, strategies and technologies. Remember that our members and audiences don’t relate to us through our technologies, but through the experience we provide them. Our members are playing all over the digital landscape. Your memberresearch should tell you where to focus.
9) Capture the Heart… and Mind: Memberresearch almost always reveals a commitment to the higher association purpose in the decision to join and retain. 14) Mobile Reach Beyond Association Walls: Channel-based video content can reach the full spectrum of members and stakeholders via minimal investment of time/attention.
9) Capture the Heart… and Mind: Memberresearch almost always reveals a commitment to the higher association purpose in the decision to join and retain. 14) Mobile Reach Beyond Association Walls: Channel-based video content can reach the full spectrum of members and stakeholders via minimal investment of time/attention.
9) Capture the Heart… and Mind: Memberresearch almost always reveals a commitment to the higher association purpose in the decision to join and retain. 14) Mobile Reach Beyond Association Walls: Channel-based video content can reach the full spectrum of members and stakeholders via minimal investment of time/attention.
Related: Members need association help when they face change or start something new. Did you know that member surveys can be risky? The award-winning process for association innovation. The post One Thing We can do to Prepare for Change appeared first on Smooth The Path.
The terms “software” and “platform” were previously used more interchangeably, but as technology keeps advancing, their capabilities do as well. This way you can easily access and refer to data across your different tools, whether it is for generating a financial report, creating new marketing content, or performing memberresearch.
Well explore four strategies for doing so, starting with using the right technology. Use robust, specialized technology. To achieve this at scale, your association needs technology to organize and analyze vast amounts of member data. Providing personalized experiences on a large scale can be challenging.
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