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To better understand how associations are navigating this shift,orgSource ( www.orgsource.com ) conducted the 2024 Digital Trends Survey. Data-Driven Decision Making is Still in Its Infancy The survey results also highlighted the slow adoption of data-driven decision making. Key Findings: The State of Digital Transformation 1.
It’s why every ASAE Annual or MM&C has session after session around surveying and asking and getting feedback from members. A recent Association Trends/Community Brands joint survey result showed just this, that the pros running the organization and the people they’re working for, look at the association in different ways.
The post Sharing Knowledge Keeps Associations Strong—Review Newest Survey Results and C-Suite Discussion appeared first on.orgSource. We can learn and grow from each other’s experiences.orgCommunity exists to promote those opportunities. Our C-Suite Circles bring leaders together […].
The solution is an exit survey. A caveat: an exit survey is not a scientifically valid instrument that will provide statistically significant P values. Exit surveys provide one last notice to members who may not have realized they’ve lapsed. The best exit surveys are simple, asking one question only: “Why did you leave?”.
Actions Speak Loudest… I have talked with many membership professionals who have all but eliminated surveys from their efforts to track member sentiment. People who answer the surveys are merely the people who like taking surveys, or else have some kind of axe to grind. Their reasoning? But doing it correctly is important.
Review and streamline the member data you collect, pay attention to what actually matters. Center the Member Voice Implement systematic feedback collection through CSAT surveys, Net Promoter Scores, and community monitoring. The voice isn’t just words and surveys, but take it all into account.
Gain actionable insights on the current status of your association’s events when you conduct routine surveys. With surveys, you’ll discover areas where your events are performing well and areas where you’ll need to improve. How to create your event survey. Write short, specific, and clear questions for your survey.
Plenty of surveys suggest that workers are stressed over the current political atmosphere. In the midst of this, CEOs might be inclined to steer away from addressing any political arguments in the office—according to a new PwC pulse survey, they’re much more concerned about the election’s impact on regulations than on organizational culture.
According to a survey released last fall by the consulting firm Zenger Folkman, listening and trust are highly correlated in the workplace : Leaders considered poor listeners wallowed in the 15th percentile in trust, while those excelling at it rocketed to the 86th percentile. Leaders who listen earn more trust from those around them.
Member surveys. Candace Vanderpoel at McKinley Advisors explains what low response rates on member surveys mean and how to improve them. Now its time to review the current state and future use of AI in credentialing, including content ownership, intellectual property for AI-generated content, and applications in marketing.
To address this growing concern, 40% of the professionals surveyed planned to invest in modern technology to streamline work processes through automation. . Here are seven tips to get feedback from your employees by conducting a staff survey: What questions to ask when designing a survey for staff . Ask the right questions.
Steps to Assess Current Capabilities: Evaluate Digital Readiness: Review your digital tools, infrastructure, and staff skills to identify areas for improvement. Analyze Member Engagement: Use surveys or focus groups to assess how well youre meeting member needs and expectations. Ready to take the first step?
The two discussed the findings of AvidXchange’s recent survey conducted with the Community Associations Institute (CAI) on the challenges and priorities of today’s community association management companies. Both Tran and Woytek have worked as community association managers, bringing decades of experience to their current roles.
Mark Athitakis at Associations Now brings a promising idea to the association world: the critical reviewer. If youre embarking on an AMS project, start your research with a review of 108 Ideaspaces list of issues to consider when selecting an association management system (AMS). Devils advocate. AMS selection. Is AI making us dumb?
A business.com survey of small-business employees released last month found that while 42 percent of companies are using AI technology, only about half of the ones who do so are training their staffs on it. Artificial intelligence implementation is too fast for many of the employees we surveyed,” the report says.
Breaking the $100K Ceiling: Insights From the 2024 Meeting Planner Salary Survey Explore the groundbreaking results of the 2024 Northstar Meetings Group/Meetingjobs-Cadre Salary Survey. 1 CMP credit. . Explore the scope of sustainability and the implementation of practical best practices while aiming for industry-leading standards.
Survey after survey seems to suggest that leaders wont, or wont very often. The latest one comes from the training firm TalentLMS, which surveyed 600 U.S. To that end, the TalentLMS survey is revealing about what tends to stand in the way of leadership growth. Is it investing in professional development?
Strategic Alignment The easiest first step is to review the overarching goals and success factors from your strategic plan. If you’re pressed for time, you could send out a 10-15 minute survey, compile the answers, and then hold a 30-minute meeting to review the results with the group.
Our recent.orgSource survey shows a significant gap in digital readiness among associations. However, our survey found that only a small portion of associations are using data analytics to guide decisions. Consider regular strategy reviews to ensure alignment with current trends and member expectations.
After launching your product or service offerings, gather data by surveying customers and requesting reviews. In contrast, a nonprofit specializing in online sales might focus on its web presence and social media outreach. Expect to continually reconsider and reassess audience preferences.
The weekly list of free educational events and resources for the association community… It’s time for Marketing General Incorporated’s (MGI) 11 th annual Membership Marketing Benchmarking Survey. John Hagel, Harvard Business Review ). Review the most common technical mistakes when completing an application.
According to the 2014 Employee Job Satisfaction and Engagement survey of the Society for Human Resource Management, 40 percent of employees rated job-specific training as “very important” to their satisfaction, and 36 percent rated professional development the same way. Review the employee handbook. Talk to the HR department.
Impexium and Jeff De Cagna of Foresight First invite you to participate in The Future of Association Boards (FAB) Survey , our community’s first comprehensive tracking survey of board composition, practices and performance. Engagement scoring. Content marketing.
The weekly list of free educational events and resources for the association community… Benchmark survey on communicating in the current climate. For every respondent that takes at least 50% of the survey, Naylor will donate $10 to the World Central Kitchen’s #ChefsForAmerica COVID-19 program. Online Survey Tools and Techniques.
In a 2019 survey of high-tech companies, more than 40% of the respondents said they hire Customer Success Managers , according to an article in the Harvard Business Review. Mon 12/16 at 11 a.m.* – Audit and Improve Peer Review Efficiency at the Journals You Manage. I’ll be happy to feature it as long as it’s not product-centric.
Last year, 814 associations participated in MGI’s survey, which benchmarks the practices used by associations to recruit, engage and renew members. The 2024 survey is now open. Read the book (or an online review) and join us with a cup of coffee and your opinions on the concepts in the book. More info/register. 1 CAE credit.
Step 2: Explore – In addition to reviewing the data in their dashboard, IAEE asked members in its annual member survey and in post webinar surveys about topics they’d like to learn more about. Once the team aggregated the data and they were able to form a hypothesis, test it and confirm a need.
Maybe it’s setting up a “review us” table, maybe it’s scheduling one-on-one sessions with members to hear how they feel about their membership , or maybe it’s sending out surveys after your sessions and other offerings. Whatever you choose, make the most of your in-person events to collect as much data as possible.
We all know getting feedback from our audience is essential, but with the current tools we have at our fingertips, like surveys, individual phone calls, or one-off emails, the feedback loop can be hit or miss. If they don’t find what they’re looking for, they can submit their own idea for review.
The Global Meetings Landscape in 2025: Key Insights and Industry Realities Hear from research leaders at Northstar Meetings Group as they present the latest findings from the Northstar/Cvent Meetings Industry PULSE Survey. Hear success stories and initiatives that you can implement right away without a big investment. More info/register.
If youre embarking on an AMS project, start your research by reviewing 108 Ideaspaces list of issues to consider when selecting an association management system (AMS) , such as reporting, security, API, technology partners, access control, cost of ownership, vendor stability, and the ability to expand software capabilities as your needs change.
For example, participants could choose monthly coaching, a one-time resume review, or a regular weekly meeting. As participants leave the program, send them a survey to collect feedback. Whether you collect names is up to you – an anonymous survey may mean you get more honest feedback. Get Buy-In from Leadership.
Association Briefings explains how podcasts benefit associations and their audiences, provides tips for starting an association podcast , and reviews the planning process and issues to consider before you dive in. Find out about key results from our annual Meetings Trends Survey. Quick hits. Wes Kao ). 3 CAE credits. 1 CMP credit.
Association Success is running a survey to benchmark diversity in the association industry. This ten-minute survey will help all of us get a better, bigger picture of just how equitable the association industry is for everyone in it. Review key contract clauses and learn how to defend them to benefit your organization’s bottom-line.
Are they leaving great reviews for your online mentoring program? Another way to check in is to send a first-year member survey between 250 days and 300 days after new members join your association. The survey helps you collect and use data, including direct feedback, so you can improve your programs.
Cimatri is inviting associations to participate in their State of IT Security in the Association Industry survey. In this high-level workshop, attendees will review key contract clauses, negotiations tips and strategies on how to get to “YES” and review variables that help influence a hotels decision to accept your business.
orgSource conducted a survey to assess the impact of the pandemic and discovered a disconnect between current association strategies and market realities. Live Review (LMS demos). – Live Review (LMS demos). Host: Teri Carden, founder, 100 Reviews/Non-Dues-a-Palooza. Association disconnect. Tue 10/27 from 10 a.m.
Survey your members . Jumpstart the process by surveying your members to get a sense of their background and industry knowledge. Here’s how to leverage the survey results: 1. In your survey you’ll want to address basic demographic data and request volunteers’ availability and scheduling. Understand your SME’s background.
The report is built on survey responses from over 800 associations. In the survey, associations were asked to select “Which recruitment marketing channels get your organization the most new members?”. The Membership Marketing Benchmarking Report from Marketing General Inc. Word-of-Mouth Recommendations.
Michael Slepian at the Harvard Business Review reminds us that an organization with a diverse workforce is not necessarily an inclusive one. In a survey of meeting professionals, the most stressful element of their job is the dependency on other people. Four major new surveys show challenges and obstacles facing associations.
He also reviews four books that “can open your eyes to the importance of neuro-plasticity and how you can intentionally take steps to increase your brain’s productivity.” Back to business: If you haven’t yet participated in the Tagoras 2016 Social Learning survey , please do. Have you read any of them? What are you reading?
Resume review and practice interviews via phone and video conferencing. Mentor and coaching programs, including reverse or reciprocal mentoring programs (for example, Millennials mentoring Baby Boomers). One-on-one instructor access and tutoring. Job Board Postings. That doesn’t mean you can’t or shouldn’t charge for them!
That quest is easier than ever with the advent of social media, open online review sites and the rise of online communities. It takes more than just one survey to figure out why customers or members stick around. How do you know what your customers or members are really thinking? People like talking to each other.
But much of what Gen Zers focus on involves work-life balance—more than half of Gen Zers in a recent Microsoft survey said they prioritize “ health and well-being over work ,” which means a lot of conversations around hybrid offices, flexible schedules, and other meaningful wellness benefits.
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